Dear TravelInfinity2020 Thank you so much for sharing your experience and writing such a positive review of Air Cawan Spa. We are thrilled that you are enjoyed your treatments and were able to try a wide range of our services during your short time in Jakarta. We do hope that you also tried our signature or relaxing massage combined with our facial massage, the perfect combination to sweep you off to dreamland. We do normally close at 7pm, and we take last orders for packages at 4pm, ala carte 5pm, however if you do have a time constraint send us an email or give us a call in advance, we might be able to accommodate you. We have a regular customer who in the past occasionally needed a treatment at 8am before heading off to work and we were happy that we could so. It was a pleasure having you as our guest and we do hope to see you again on your next business trip in Jakarta. Warm regards, Irma Raksawardana Air Cawan Rejuvenation Day Spa

Dear kimicio Thank you for taking the time to write a review for Air Cawan Spa. We are very sorry that you were displeased with your experience at Air Cawan Spa. At any point during the massage, you may give feedback to the therapist to ensure that the pressure, technique and emphasis are more favorable for you. Regarding your feedback of our hospitality at the time, conduct of that nature is unacceptable. We assure you that this is not at all our SOP, is a one-off incident, and the staff concerned has been reprimanded accordingly. We appreciate your feedback as a means of improving our services and ensuring a more enjoyable experience for all of our guests. And we do hope that we have the opportunity of seeing you again soon. Warm regards, Irma Raksawardana Air Cawan Rejuvenation Day Spa

Dear stylishnomad Thank you for taking the time to share your experience at Air Cawan Spa. Our apologies for this very late response. We are pleased that you found our humble spa and staff pleasing and attentive in its service. And that the massage was professional and enjoyable. We utterly regret the inconvenience you experienced when the nearby mosque had an unannounced event. Since then we have tried to further block outside noise from entering the spa and kindly advice customers beforehand of the possibility of disturbance from the mosque if they book a session during the prayer times so that they may consider a different time slot. We highly appreciate your feedback and hope our subsequent efforts will ensure a more pleasurable experience for all of our guests. It was a pleasure having you as our guest and we do hope that you will visit us again. Warm regards, Irma Raksawardana Air Cawan Rejuvenation Day Spa

Dear marloesmartin2 Thank you very much for writing such a positive review for Air Cawan Spa. We are thrilled that you consider our services and staff exceptional. And good choice on choosing our Signature Rejuvenation Package. It is highly recommended for rejuvenating yourself after a tiring day of work or travel. It was a pleasure having you as our guest, and we hope to see you again soon. Warm regards, Irma Raksawardana Air Cawan Rejuvenation Day Spa

Dear Vie V, Thank you for taking the time to share your experience at Air Cawan Spa. It gives us great pleasure when our guests immediately feel the benefits of the treatments taken. And your opinion means a lot to us, especially since you have had many treatments elsewhere to compare with. We absolutely loved having you as our guest, and do hope to see you again on your next visit to Jakarta. Warm regards, Irma Raksawardana Air Cawan Rejuvenation Day Spa