It was a delight hosting you and your family @ The Intan! thank you for sharing your experience , especially how reasonable our charges are given that we are a private museum without any funding !

So glad you enjoyed The Intan experience! Do remember we also have our dinning experience where you can taste authentic Peranakan meals1

As the owner, founder and curator of The Intan museum, it was a delight sharing with you The Intan journey!

So glad you enjoyed the visit!

Dear Mr Arun Aggarwal, I am sorry to hear that you didn't enjoy the experience. We have tried reaching out to you but unfortunately have been unsuccessful Thank you for allowing us the opportunity to understand what happened and how we can improve 1. The Intan celebrates 19 years of sharing Peranakan culture locally and internationally. Awarded Best Museum Experience Award, Best Tour Experience Award, Best in Heritage Award and featured in National Geographic, CNBC, CondeNast Traveller etc, the home museum showcases more than 5000 Peranakan artifacts, including the largest collection of beaded shoes and tiffin carriers. Perhaps you may have missed many of the artefacts as I remember you needed to care for your son during the visit 2. We have hosted numerous families with children and school groups of up of 40 children and everyone loved the experience! Like any museum, we try our best to ensure the safety of our visitors and the artifacts. Being a home museum, we do our best to allow our visitors admire some of the beautiful pieces without barriers or glass showcase. Children are our FAVORITE visitors as they are often enthusiastic, honest and inquisitive! As a responsible museum, we do explicitly share some do and don'ts when we notice/ anticipate safety risks or when parents need our help :) Eg I do recall your wife asking our assistance to remind your son the importance of mask wearing within the museum as required by the law as he was reluctant. Similarly, we had to advise where some sharp corners were in the house as well as asked his understanding not to touch some of the fragile display pieces. Incidentally you may recall it was also another visitor that assisted in requesting your child to be respectful of the visit? 3. I am sorry you missed our COVID 19 advice on our website which indicated that we are not allowed to serve tea and snacks during the tours as there are families from different households during the tour. Your booking was made by a lady so she may have overlooked in updating you about the advisory. We also did indicate that everyone will have a choice of a Peranakan gift worth up to $15 which you and your family each also were entitled to and received ) As our passion to share the Peranakan culture in the most memorable way, it would be my pleasure to invite you and your wife back again to the museum , and perhaps for your child to visit us by himself. We sometimes notice children enjoy the visit better without their parents around.

We value each and every visitor! Thank you for taking time visit us. Do remmeber to always make a booking before coming so that we can be ready to host you!