Transportes Cruz del Sur
Transportes Cruz del Sur
3.5
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3.5
3,5 av 5 bobler1 102 anmeldelser
Ypperlig
369
Svært bra
321
Gjennomsnittlig
105
Dårlig
81
Forferdelig
227

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Sarah D
11 bidrag
5,0 av 5 bobler
jul. 2024 • Par
We used Cruz Del Sur on a 6-week trip to Peru to get to several destinations as we made our way south from Lima: Lima to Paracas, Paracas to Ica, Ica to Nasca, Nasca to Arequipa, Arequipa to Puno, and Puno to Cusco. We never had any issues with anything. Two or three were overnight, and for this I highly recommend the executive seats. Things were clean, staff is friendly, on one of the overnight bus trips we got a snack which was unexpected. Mostly I recommend to bring your own snacks, especially if you are a frequent eater. Would travel with them again if we go back to Peru.
Skrevet 21. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ane I
17 bidrag
5,0 av 5 bobler
jul. 2024 • Par
Todo muy bien. Autobús muy cómodo, muy limpio. Buena tenperatura. 100% recomendable. Organización del equipaje muy bueno.
Skrevet 21. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Laura S
3 bidrag
3,0 av 5 bobler
mai 2024 • Alene
Bonne compagnie dans l'ensemble mais si vous voulez un siège inclinable cama pour un trajet de nuit ne pas prendre un siège à l'arrière contre le mur à l'arrière, finalement il ne s'incline pas autant que prévu.
Skrevet 21. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Morau89
2 bidrag
1,0 av 5 bobler
jul. 2024 • Alene
Horrible experience. Arrived 4 hours early to station in Lima, printed ticket, and checked bag. They called for Huaraz and I got in line to be told “next bus”. I got in line again when they called the next bus and they told me to stand in a different line. They checked my ticket and passport, scanned my ticket marking my name off the list, and directed me to the bus. I sit down and after 15 minutes, they come to me and tell me it’s the incorrect bus to Huaraz. They tell me I need to get off and send me to customer service where she tells me that I missed the bus and why didn’t I get there earlier. They were calling some name on the intercom apparently that was mine but she said I should have listened better. Then she told me to buy another ticket for the next day good luck. Find a place to stay at 11pm and pay for a room, buy another ticket, and then not to mention the bus took my bag that I checked to a different town.

I have traveled throughout many countries in buses, taxis, hitchhiking, flying, walking, and this was probably the worst experience with transportation I’ve had in the last 6 years of travel.
Skrevet 8. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Mathilde C
1 bidrag
1,0 av 5 bobler
jul. 2024 • Par
Very disappointed by this bus company. Our bus was cancelled at the last moment, we are offered to leave either much later or to be refunded.
We ask for reimbursement and there it is the course of the fighter .. walked from agency to agency, finally having to send an email. To this day, no reimbursement of sight.
One tip: do not book your buses in advance in Peru, there are all the time and it is much cheaper to buy them directly at the terminal. And avoid Cruz del Sur, more expensive than the others for no reason..
Skrevet 7. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

の は
1 bidrag
3,0 av 5 bobler
jul. 2024 • Alene
The ride is good. The cancellation process was cumbersome. Or rather, the instructions are not concise and exhaustive. I don't like the fact that it can't be recharged. Is it normal in Peru to have no announcement on arrival?
Skrevet 6. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Moisés H
1 bidrag
1,0 av 5 bobler
jul. 2024 • Forretning
Today I was called at the last minute to say that my travel schedule was changed (the hour was moved up) and that I had no choice but to accept the seat I was given (I had bought a single seat early, now I would have to go on the second floor in a shared seat. My compensation? 5 soles of return for the ticket, then I decided to ask for my return but they tell me that this can only be done when I approach the agency in person, meaning waste of time and money. Amazing!
Skrevet 2. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Vincent S
1 bidrag
1,0 av 5 bobler
jun. 2024 • Par
This company is often recommended in tourist guides, as being safe, clean, punctual, etc...
We therefore agree to systematically pay more than other companies for a supposedly better service, but what a disappointment with each trip we made with it:
- Puno - Cusco = puncture, 2 hours late
- Cusco - Arequipa (night) = bus removed without being informed, we must take the bus one hour later...
- Huaraz - Lima (night) = the driver thought he was a rally driver in the corners, making emergency braking before the donkeys, not slowing down before the potholes, honking the horn all along the way. He must have forgotten that he was driving a bus with passengers trying to sleep... result, we arrive 1 hour early at the terminal which explains how fast he went on the way.

Moreover, their terminals are often very far from the city center compared to other companies. Boarding is far too protocol, we must come 30 minutes before to be filmed, scanned with luggage, etc.

They should put their energy into other more basic services that do not work.

We have been in South America for 3 months, we have used many companies and we can say that it is the worst!
Skrevet 25. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Denise C
2 bidrag
1,0 av 5 bobler
jun. 2024 • Par
I wouldn’t recommend it, but if you book with Cruz Del Sur, arrive early. There can be long, slow moving lines which doesn’t work with their strict business model of closing the doors on time. We were at the station and saw our bus leave while at the counter. We were forced to purchase another ticket for the next bus without any refund or discount. The only alternative given was to try to catch a taxi and attempt to follow the bus hoping to meet them at the next stop in 30 mins….It was a joke and a disappointment. Hoping this review helps others or helps change their policies.
Skrevet 19. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

RuthyGlasgow
Glasgow824 bidrag
5,0 av 5 bobler
mai 2024 • Par
What a surprise when our bus turned up and we got on. Such comfort and luxury like a business class seat on an aeroplane! Thoroughly enjoyed out trip down south to Paracas. The check in and getting off was all very good. Loved it and would recommend.
Skrevet 4. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Transportes Cruz del Sur (Lima, Peru) - Anmeldelser - Tripadvisor

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