ESPA (The Ritz-Carlton Sanya, Yalong Bay)
ESPA (The Ritz-Carlton Sanya, Yalong Bay)
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4.5
7 anmeldelser
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5
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1
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1
Arthur
Sanya, Kina1 bidrag
jun. 2019 • Familie
Don’t know if it was my day or it is Ritz Carlton standard of service. Butler Wong went above and beyond to satisfy us.
It was our fifth day at Sanya, we stay at a suite in other hotel for the first four days in the Phoenix area. Today, we moved to Yahlong bay Ritz Carlton for our second leg of vacation. We know Ritz Carlton was known for its service and comfort. We booked 2 rooms. At registration, we discover that our rooms are separated in the east and west. Butler Eric helped us and let us stay proximities to each other and provide us with 1 room upgrade with pool view. And other room was mountain, the room was impressive but view was slightly disappoint due to dark. When I enter my room after registration, the room was not muggy at all. The view of the pool was Impressive, that extra $ is worth it. When my niece sees the pool, she almost dive into it literally. We want to keep her smile, we went to concierge and check if we can get my niece a pool view. I know it was slim but butler Wong went above and beyond, he double check with his manager and granted us another pool view free of charge. This is impressive!!
It was our fifth day at Sanya, we stay at a suite in other hotel for the first four days in the Phoenix area. Today, we moved to Yahlong bay Ritz Carlton for our second leg of vacation. We know Ritz Carlton was known for its service and comfort. We booked 2 rooms. At registration, we discover that our rooms are separated in the east and west. Butler Eric helped us and let us stay proximities to each other and provide us with 1 room upgrade with pool view. And other room was mountain, the room was impressive but view was slightly disappoint due to dark. When I enter my room after registration, the room was not muggy at all. The view of the pool was Impressive, that extra $ is worth it. When my niece sees the pool, she almost dive into it literally. We want to keep her smile, we went to concierge and check if we can get my niece a pool view. I know it was slim but butler Wong went above and beyond, he double check with his manager and granted us another pool view free of charge. This is impressive!!
Skrevet 26. juni 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
KPTA1
Mantua, Italia270 bidrag
aug. 2016
Durante le mie vacanze ho provato diversi massaggi in questo centro (riflessologia plantare, schiena e collo, completo) e sono stati tutti eseguiti in modo professionale dalle preparatissime massaggiatrici. Il centro è molto bello, asciugamani in abbondanza e pulito. Inoltre le ragazze sono molto gentili e fanno di tutto per mettere gli ospiti a proprio agio. E' stata una bellissima esperienza.
Skrevet 12. oktober 2016
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
P W
3 bidrag
Two of us both joined 3-hour Spa packages last Sunday with ESPA Sanya. We have had a very disappointing Spa experience with unprofessional therapists.
My friend's treatment is conducted by a therapist from Bali. The treatment began with body wrap, followed by golfer tonic body treatment and finished by targeted legs and feet massage.
According to my friend, first half of his treatment was great, then he fell sleep in the middle of the body massage. He slept for some time, woke up to find that his therapist was not massaging him at all. He waited and after a period of time, he feels that the therapist is doing massage for him with single hand only and then stop massaging again from time to time.
The same situation remains till almost the end of the spa treatment when he deliberately moved his body a bit to give a signal to the therapist that he is still awake. Only after this body movement, two hands were massaging him again but that's really the end of the treatment.
In fact, I was having a facial treatment next to him and I thought my friend was still sleeping. When I turn my eyes to my friend, I actually see his therapist was playing with her cell phone. To me this was not very professional but I this was just an exceptional instance so did not tell my friend at all during the treatment.
However, when he shares his experience with me after the spa treatment, I am pretty sure that the therapist might think that he was sleeping, and then she played with her cell phone causing her single-handed massage or even stop massaging at all.
This is really disappointment to happen in ESPA spa well known for its service. As a customer, we surely did not expect that fairly big sum of money we spent are return for such unprofessional treatment.
I really urge the ESPA management to look into this issue to avoid it from happening again.
My friend's treatment is conducted by a therapist from Bali. The treatment began with body wrap, followed by golfer tonic body treatment and finished by targeted legs and feet massage.
According to my friend, first half of his treatment was great, then he fell sleep in the middle of the body massage. He slept for some time, woke up to find that his therapist was not massaging him at all. He waited and after a period of time, he feels that the therapist is doing massage for him with single hand only and then stop massaging again from time to time.
The same situation remains till almost the end of the spa treatment when he deliberately moved his body a bit to give a signal to the therapist that he is still awake. Only after this body movement, two hands were massaging him again but that's really the end of the treatment.
In fact, I was having a facial treatment next to him and I thought my friend was still sleeping. When I turn my eyes to my friend, I actually see his therapist was playing with her cell phone. To me this was not very professional but I this was just an exceptional instance so did not tell my friend at all during the treatment.
However, when he shares his experience with me after the spa treatment, I am pretty sure that the therapist might think that he was sleeping, and then she played with her cell phone causing her single-handed massage or even stop massaging at all.
This is really disappointment to happen in ESPA spa well known for its service. As a customer, we surely did not expect that fairly big sum of money we spent are return for such unprofessional treatment.
I really urge the ESPA management to look into this issue to avoid it from happening again.
Skrevet 29. april 2015
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
ｍｋ5562014
Minato, Japan51 bidrag
jan. 2014 • Par
初日はサウナ施設だけ利用しました。
男女別のシャワールーム、ドライサウナ、ミストサウナ、
冷水が色々な場所から出るシャワー、リラクゼーションルーム、
アウトドアのジェットプール（冬場のプールは午後6時まで）、
男女共用のティーラウンジがあり、時間は無制限です。
リラクゼーションルームのチェアはリクライニングが上半身、下半身別に調整できて頭の所のまくらもかなり心地良いです。
２日目は通常より大分お得になっている2時間半のコースを受けました。
30分のボディスクラブ、
1時間のバリニーズマッサージ、
1時間のフェイシャルがセットになっています。
リッツのトリートメントルームはヴィラでは無くてお部屋です。各お部屋にお手洗い、シャワーが付いています。スクラブはシーソルトを使っていて、割と粒子が荒くてがっつり削られている気分です。一転、お顔のスクラブは粒子がとても小さいです。ESPAは自分ブランドのオリジナル化粧品を使用しています。全て天然素材でできているそうです。素晴らしい技術でとろけました。
エスパは好きで色々行っていますが、設備的には香港が気に入っています。
男女別のシャワールーム、ドライサウナ、ミストサウナ、
冷水が色々な場所から出るシャワー、リラクゼーションルーム、
アウトドアのジェットプール（冬場のプールは午後6時まで）、
男女共用のティーラウンジがあり、時間は無制限です。
リラクゼーションルームのチェアはリクライニングが上半身、下半身別に調整できて頭の所のまくらもかなり心地良いです。
２日目は通常より大分お得になっている2時間半のコースを受けました。
30分のボディスクラブ、
1時間のバリニーズマッサージ、
1時間のフェイシャルがセットになっています。
リッツのトリートメントルームはヴィラでは無くてお部屋です。各お部屋にお手洗い、シャワーが付いています。スクラブはシーソルトを使っていて、割と粒子が荒くてがっつり削られている気分です。一転、お顔のスクラブは粒子がとても小さいです。ESPAは自分ブランドのオリジナル化粧品を使用しています。全て天然素材でできているそうです。素晴らしい技術でとろけました。
エスパは好きで色々行っていますが、設備的には香港が気に入っています。
Skrevet 3. september 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Татьяна Г
Russland341 bidrag
mai 2014 • Alene
Во время отдыха в отеле Ритц Карлтон, я каждый день посещала спа. Цены достаточно высокие. Услуги и процедуры самые обычные, ни чем не отличающиеся от других мест. Классический набор массажей, ванны с различными добавками. Очень понравилось ходить в сауну. Сауна большая и светлая, рядом небольшой холодный бассейн под открытым небом с жестким гидромассажем. Территория спа в традиционном китайском стиле релакса и гармонии. Обслуживание внимательное, персонал не только китайский, но и массажистки из Индонезии и Тайланда.
Skrevet 6. juni 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
ying w
Shanghai, Kina1 bidrag
jun. 2013 • Familie
Never seen a spa in China owned such amazing and big area ! The surroundings are planted of different kinds of trees and flowers, full of clean air, make your body fresh your mind away from noisy.
Skrevet 1. september 2013
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
WKT2013
Hongkong, Kina11 bidrag
aug. 2013
Largest Espa in Asia I believe. The oriental architecture is just as grand as a palace and its exclusive location is a hotel within a hotel. I tried the Thai massage which the therapist was so attentive and detailed oriented. Although it was quite costly at rmb800 for 60 min you can hardly find such service and clean spa environment in Sanya.
Skrevet 25. august 2013
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
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Forbedre denne oppføringenESPA (The Ritz-Carlton Sanya, Yalong Bay) (Kina) - Anmeldelser - Tripadvisor
Vanlige spørsmål om ESPA (The Ritz-Carlton Sanya, Yalong Bay)
- Hoteller i nærheten av ESPA (The Ritz-Carlton Sanya, Yalong Bay):
- (0.00 km) Dragon Bay Hotel
- (0.44 km) Pullman Sanya Yalong Bay Villas & Resort
- (0.49 km) The Ritz-Carlton Sanya, Yalong Bay
- (0.53 km) Hilton Sanya Yalong Bay Resort & Spa
- (0.68 km) Sanya Marriott Yalong Bay Resort & Spa
- Restauranter i nærheten av ESPA (The Ritz-Carlton Sanya, Yalong Bay):
- (0.24 km) Marriott Cafe (Marriott Yalong Bay)
- (0.24 km) Man Ho Chinese Restaurant
- (0.24 km) Edogin Japanese Restaurant (Marriott Yalong Bay)
- (0.24 km) The Lounge (Sanya Marriott Yalong Bay Resort & Spa)
- (0.42 km) Sofia Italian Restaurant