Santa Cruz Island
Santa Cruz Island
4.5
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4.5
143 anmeldelser
Ypperlig
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Travelaround59
London, UK1 866 bidrag
feb. 2024 • Venner
The fact that the major airport is near by is obviously very important and also that this is the most inhabited island help. The island in itself is ok with a very different look from north to south and a rather “buzzing” life in Port Ayora plus the view of the Highlands plus the Darwin Center plus giant tortoises…I think is the ideal place for daily cruises instead the usual cruise around the Galápagos.
Skrevet 18. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

silvanaguirao
Buenos Aires, Argentina453 bidrag
nov. 2022 • Par
La Isla de Santa Cruz es una de las mas lindas de Galapagos. Aquí podes visitar la Estación Científica Charles Darwin donde vas a poder apreciar un programa de cría para las tortugas gigantes en peligro de extinción y vas a ver al solitario George, embalsamado. Esta lleno de iguanas marinas y si caminas por sus calles te vas a encontrar a estos ejemplares tomando sol placidamente en las veredas y calles. Nadie las molesta.
Skrevet 11. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Celineesoh
Singapore, Singapore26 bidrag
jan. 2023 • Par
This review is specifically for our experience with Kevin and his tour agency Wild Ocean Paradise S. A and not of Santa Cruz island and Galápagos as a whole.

We went around Santa Cruz on the morning of 15th January to find out about tour packages from a few tour agencies. We met with Kevin from Wild Ocean Paradise on 15th January. He had pretty decent English and could communicate majority of the tour information. So we went with our gut and signed a 10 day package inclusive of island tours and accommodations(Santa Cruz, Isabela and San Cristobal) for 16th to 25th January.

We paid half of our package in cash and the remainder by credit card. We got the receipt indicating the dates, types of tours and the total amount for the 10 days. I have checked with my bank personally that the money was credited 3 working days after on 18th January.

Throughout the 10 days, we were faced with hiccups each morning:
- either the tour started almost an hour later than he told us to arrive
- the dive centre he partnered up with (Galápagos people) was not professional in the safety aspect
- telling us false information such as the need to have experience of 100 dives to go to Gordon rocks only the night before
- telling us the morning we were supposed to go to Bartolomé that the boat motor had issues so we had to postponed two days

We tried to understand that sometimes delays happen, things happen. Because they do. But we went to other dive centres to clarify about the required dive experience for Gordon Rocks and Kevin lied.

The worse of it all was coming back to San Cristobal last evening and finding out that Kevin had not booked any tours and accommodations for us!!! I was supposed to go for 360 tour and my husband to Kicker rock for dive.

We went to the hostal that Kevin had advised us to go to more than a week ago. The lady who received us said she does not have our booking AND did not know Kevin or Wild Ocean Paradise. She kindly helped us contact Kevin and he said he do not remember us. He then claimed that what we had paid did not include accommodation in San Cristóbal. He hung out on us a few times and made excuses saying that there was an issue with the credit card transaction.

Concurrently when I spoke with Kevin over the phone, my husband went to the dive centre to check if his name was on their list for a Kicker Rock dive trip on 25th January. But they did not. I personally went to Kevin before we left Santa Cruz on the morning of 24th January to ask which dive centre we should go to do the pre-dive prep and he asked me to take a photo of the shop front.

My husband then went to another agency that was written on our receipt from Wild Ocean Paradise but they also did not have any booking or know Kevin.

When I tried to clarify with Kevin why no tour bookings were made, he said we need to settle our accommodations then go to the dive centre between 7-8pm. It was already 6pm at that time, and we made arrangements with him almost 11 days ago. So it should not have matter what order we went about. He also later added that the kicker rock dive was cancelled because he found out the visibility in the area was bad. Yet he did not tell me when I was there on the morning on 24th January to ask about the name of the dive centre.

We requested for refund for the hostel and 2 tours that we paid but he did not book. He tried to refuse but eventually agreed to return us the amount for the hostel and dive tour because he said he cannot refund for the 360. Kevin only booked with a San Cristóbal agency for the 360 tour for one person late last night - we confirmed this with the agency.

As only one of us was going for the tour, we told him to meet the other one this morning at 10am to return the balance amount. He said his family member on San Cristóbal will go and do that but insisted for it to only be at 5pm. Nobody showed at 10am and I told him that we would go to the authorities. He asked me not to harass him as he did not even get the money from the credit card payment. I tried to explain how credit card works and I have proof of the successful bank transaction. He repeatedly emphasised how the company had to pay for us first as a way to justify why no booking was made.

So to our huge disappointment, we came all the way but could not dive at both Gordon rock and Kicker Rock.

I found another review from a visitor after this unpleasant experience of a similar incident with Kevin and a review from a 3rd party supplier/agency.

Kevin and his agency’s unethical practices are an insult and disgrace to the islands of Galápagos and its people. I have attached our conversation with Kevin as black and white to the dishonesty he showed - changing his words constantly. He wanted to speak with us over the phone but as we wanted a record of what was discussed, we declined the calls.

We have encountered many wonderful individuals and 3rd party agencies who are responsible and honest. We hope that if you have had any negative experiences yourselves, to review and identify these culprits. To prevent others from suffering too, and to help the businesses who are sincere.

Stay away from Kevin and Wild Ocean Paradise whether you are a tourist or 3rd party agency from any of the islands. Check for reviews for all agencies, dive centres online before signing and paying. If you cannot find anything, chances are they are not reliable.
Skrevet 25. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

silvanaguirao
Buenos Aires, Argentina453 bidrag
des. 2022
Al llegar a Sta Cruz, no llegas a una isla de lujo sino a una isla bastante austera, pero su calle principal, Darwin, esta llena de negocios de souvenirs, lindos y pintorescos bares y restos y un pintoresco malecon. Todo coronado por la presencia de lobos marinos que duermen en los bancos del puerto, iguanas que caminan a tu lado como si nada, pajaros varios, entre ellos los famosos pinzones de Darwin.
Skrevet 15. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Alvaro G
Cordoba, Argentina84 bidrag
okt. 2021
Tras 2 horas navegando se llega a la Isla Santa Cruz donde hay hermosas playas y lugares aptos para practicar snorkel
Skrevet 1. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Peter
Rotterdam, Nederland80 bidrag
apr. 2022
Santa Cruz is the most lively island of the three I visited (the others being San Cristóbal and Isabela Island). This isn't the one to visit if you solely come for exotic animals, though. Sure, there are sealions, crabs and big turtles (the latter at a 30 minute drive from Puerto Ayora), but I mostly liked it for its modest nightlife.
Skrevet 11. mai 2022
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Marcus_Fenix1
Dresden, Tyskland7 028 bidrag
okt. 2021 • Par
Wer die Galapagosinseln besucht, sollte hier unbedingt ein paar Tage verweilen. Es locken einige Sehenswürdigkeiten und natürlich Tiere ohne Ende. Einige exzellente Lokale gibt es auch! Somit ist für jeden Geschmack etwas vorhanden.
Skrevet 3. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

County-Hunter
Tacoma, WA3 196 bidrag
jul. 2021 • Par
The big question facing is and many first time visitors is do I do a land or sea based vacation. My brother took a cruise pre-pandemic and loved it but would have liked to spend more time off the boat so we opted for a land based vacation and Santa Cruz Island, specifically Puerto Ayora, was where we stayed. From here , we spent one day on the island seeing the Darwin Research Center (walking distance from where we stayed), the giant tortoises at El Chato and the collapse Craters at Los Gemelos. The other three days were day cruises on luxury yachts to nearby islands. We really enjoyed our vacation and I would definitely recommend making Santa Cruz your base during your stay.
Skrevet 20. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Eduardo R
Guayaquil, Ecuador7 bidrag
jun. 2021
Galápagos is a huge ground and Santa Cruz is a good, safe way to do a first time trip to the islands and get out of your comfort zone.

If you are not that adventurous, Santa Cruz provides the right balance between civilization and adventure including beautiful beaches and natural reserves. It has great hotels, restaurants and all the amenities that you would expect to feel safe (phone, internet, ATMs, guides, etc.). It's a good headquarters to organize trips.

From Santa Cruz we visited: Rancho de tortugas (giant turtles natural reserve), tortuga bay (beautiful beach) and then traveled to playa escondida (remote beach) and fishing/snorkeling tours.
Skrevet 3. juli 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

The World is My Oyster
Orlando, FL19 599 bidrag
jan. 2021 • Par
This is where we were based for our short 4 days and 3 nights trip through the Galapagos! We had an amazing time, while staying at the incredible Semilla Verde Boutique hotel.

We went and walked with giant turtles, as well as exploring the main town; Puerto Ayora. Everything we ate was outstanding, and fresh from the ocean. The people were so welcoming, and we can't wait to be back again!
Skrevet 20. januar 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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