The driver of the black Mercedes bus with license plate 50-SD-848, he was an excessively rude person, he did not want us to wait for us to leave the room and I am with an elderly person. Those from the operator also yelled at us on the phone saying that they don't care about anything that they won't have time for anything. However, I was able to catch up with them to the point where the balloon flight was going to start, which took us 2 hours between walking in the dark and finding a taxi, the balloon flight was a total scam, nothing like what they show in their photos or videos, It was supposed to be a 45 minute flight and it was less. On our return the minivan that we stayed with brought us and among comments from the other passengers we said what a bad driver the driver was and how dangerous he was driving, looking at the phone all the time and talking on it. My recommendation DO NOT BUY THIS TOUR IT IS A SCAM AND THE PEOPLE RUDE