We stumbled upon this company via TripAdvisor with primarily very good review. We also tried to compare with other companies such as Holiday Moods Adventure, but the the person we liaised with seemed arrogant and disinterested. Unlike the experience in this company with Ms Aradhana, she was very extremely patient, sincere, friendly and responsive with great interest to our many requests. Since it was our first trip to India, she even went extra mile to assist us for enquiries related to India travel requirements, such as VISA and Covid related requirements. Our decision to sign-up 14-day Trip to Golden Triangle, including Jodhpur, Udaipur and Aurangabad turned out to be a very good decision with a wonderful trip provided by India Trip Planners.
Upon arrival in India, it was very well co-ordinated by Aradhana for driver to receive us and send us to our hotel. Special mention about our driver, Mr Mohit. He was extremely committed to excellence for his work. Almost everything was tip-top condition provided by Mr Mohit. He was punctual and ensured that his vehicle (Toyota Innova Crysta which we chose) was immaculately clean and comfortable everyday. He was also an excellent navigator and a very careful driver which made us felt so safe even in the chaotic traffic in India. Bottled drinking water was provided to quench our thirst whenever after visiting the attractions. He was soft spoken and very friendly, polite and helpful. We had such great time on the road with Mr Mohit. All the tour guides provided in Delhi, Agra, Jaipur, Fatehpur Sikri and Jodhpur were reasonably good to excellent except the guide in Udaipur who seemed to rush us through the City Palace which we could not enjoy the place as much as we wanted. Also, here are minor and humble feedbacks to the company for their future improvements as below:
1) Not all tourists enjoy shopping. Hence, when the we explicitly opted out the shopping from the itinerary, it shall be excluded from the itinerary. Otherwise, it would make us feel like tourist traps. Also, the time could have spent to cover more attractions where we wanted to go, instead of the wasted time in window shopping.
2) We were only told about Jaisamer (Golden City) by Mr Mohit during the trip which was too short notice to change our plans. If such recommendations could be given earlier prior to our trip, it would be easier for us to make plans and to include this destination as part of the itinerary.
3) Not all places were included with tour guides. For example, Aurangabad where we had to fork out additional cost to hire our own guide in Ellora Cave. Also, some places like Udaipur and Jaipur where we have to fork out partial fees for the guide. All guides fees shall be incorporated into the total cost of the tour to make it easy for the tourists. Based on our experience, tour guide is necessary when visiting places of interests in India in order to have more meaningful visit and hassle-free experiences.
Having said that, we are still very satisfied with India Trip Planners and we definitely will engage India Trip Planners again whenever we visit India in future. Frankly, we are so fortunate to have found such reliable tour company in India. Without India Trip Planners, we could not have enjoyed so many incredible historical places like Taj Mahal (one of the Seven Wonders of the World), just to mention one. A BIG THANK YOU to Mr Mohit and Ms Aradhana for their impeccable service, hospitality and the memorable experience in India!
