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Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
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4.5
4,5 av 5 bobler224 anmeldelser
Ypperlig
200
Svært bra
7
Gjennomsnittlig
7
Dårlig
1
Forferdelig
9

Michael T
1 bidrag
5,0 av 5 bobler
mai 2024 • Par
Best airport transfer service in Switzerland, and perhaps all of Europe. During our trip across multiple European countries, we utilized various airport transfer services, but Alp Transfer was the only company that not only met but exceeded our expectations.

Unlike many other airport transfer companies in Europe, which often use Uber or taxi drivers, Alp Transfer employs professional and friendly drivers. Unlike our experience in Amsterdam, where our driver was already accepting another pickup before dropping us off and rushed the drop-off, Alp Transfer's drivers prioritize safety and comfort, ensuring a smooth journey right up to the gate.

Their communication team is excellent, and we wouldn't hesitate to use their services again if we return to Switzerland. I highly recommend them!
Skrevet 17. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Jeanette W
2 bidrag
5,0 av 5 bobler
mai 2024 • Familie
Our driver started to contact us while we exited the plane and talked us through passport security. He had an ipad with our names on it and safely drove us to our hotel. He was very pleasant and gave us some good tips for our stay in Zurich! Thank you so much!
Skrevet 7. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear customer, Thank you for your positive feedback! We're glad to hear that you had a smooth experience. If your travels bring you back to Switzerland, we'd be happy to assist you again. Safe travels, AlpTransfer Team
Skrevet 13. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

beenagosrani
mumbai5 bidrag
1,0 av 5 bobler
apr. 2024 • Familie
This review is so that you don't get cheated or fooled and are alert. Don't just accept any driver given by travel agent or tour operator.
Harpreet...number 9780664011....if you get this driver by any chance...cancel your tours or ask for another driver. This guy a very decent talker initially...but as you start the tour...his greed surfaces.
Totally unprofessional n very greedy.
Unfortunately he was assigned to us for our Manali tour
Day 1 itself drama started where we stopped by a restaurant for breakfast. When he came to hotel to pick us...he was very sleepy looking n what more to say.
As we finished breakfast the restaurant guy was demanding money from us to pay for the driver.
Restaurant guys never ask client for driver but guess he has instructed them. Mine was a fully paid tour booked with driver allowance, toll etc.
I refused to which the driver taunted me.
Later had told driver that at pandoh from 11 to 1pm...they stop traffic n one can move only after 2 hours.
He deliberately drew slowly n we got late by 10 minutes...n my senior mother n me had to wait on the road for 2 hours...big waste of our time.
He was trying to get back because I refused paying for his bf as had already paid the agent.
Then he kept pressurising to book hotel with parking. He was looking at his convenience only
I had booked car to be at disposal but as soon as we checked in...he was not found.
Next day checked kms only to know he had driven somewhere 40kms. He lied saying he had gone to his friends place. We had to go walk to Mall road for dinner in the rains.
Next day same nuisance. Drive to sissu.
Stuck in bad jam n no washroom around n our driver refused going forward though all other drivers did.
Even after telling him to turn around as my mother was not comfortable...he did not. Only after sternly telling him...he did. His driving was not safe n he banged into another car. Luckily for him...the other drive excused him. Then while going down the slope he was rash n speeding....knowing my mother is scared of steep slopes.
Day 3...same nuisance...there is lot more but writing it all means living it again n don't wish to.
We couldn't visit any place as he kept scaring us by driving rash.
Boycott him. He is not a good driver. He may change his number but double check driver details before tour.
Check on kms that you start n end your day with.
Drivers have commission everywhere n they will scare you about sissu or koksar visit n make you rent jumpsuit.
Worn by so many people...would you like to wear the same unwashed?
Check every detail before starting your tour...be it anywhere...
Skrevet 4. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Traveler, We regret to hear about your disappointing experience during your Manali tour. However, it seems there might have been a confusion regarding the service provider. AlpTransfer and the Switzerland tour are not associated with the Manali tour you mentioned. The product you left the review under is a transfer service from Bad-Ragaz to Zurich Airport. We kindly request you to verify and amend your review on the appropriate company's page.
Skrevet 5. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

VickyD403
Anderson, SC6 bidrag
5,0 av 5 bobler
apr. 2024 • Familie
The food was very good. My husband and I went for Lunch. I had a hamburger with French Fries and My husband had Country Fried Steak with gravy, Mashed Potatoes and Sweet Potato casserole. And for dessert we shared a peach cobbler. Everything was delicious
Skrevet 30. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Vicky, Thank you for your feedback! We're delighted to hear that you enjoyed your tour. If you plan future adventures in Switzerland, we'd be thrilled to assist you again. Safe travels, AlpTransfer Team
Skrevet 8. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Sherri H
2 bidrag
5,0 av 5 bobler
apr. 2024 • Par
This was our first time visiting Switzerland and using the Switzerland tour company and Alp Transfer. They did a phenomenal job with arranging our entire 8-day Swiss tour (Wellness & Relax Tour with Glacier Express) including accommodation, transportation, scheduling, and guided tours. Their services were outstanding. We had a fantastic time and pleasant experience each day during our stay. Before the actual trip, they were pretty good and responsive with emails and phone calls. However, we were not sure how things would go since we are from the US and we had no prior knowledge about this Swiss tour company, etc. From the moment we arrived in Zurich airport to the day we returned home, we found that their services were professional, personable, and pleasant.
Our entire tour with them was above our expectations. Our tour logistics was perfect too. We saw so many beautiful places during the entire stay in a comfortable and relaxing pace. We had an amazing time!
Skrevet 30. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Travelers, Thank you so much for sharing your wonderful experience with us! It was an absolute pleasure to be a part of your first visit to Switzerland and to assist you throughout your 8-day Swiss tour. We hope that every aspect of your tour met and exceeded your expectations, as this is our utmost priority. We’re thrilled to hear that you enjoyed your time in Switzerland. Your kind words about your stay truly warm our hearts. We are overjoyed to know that we were able to provide you with a seamless and enjoyable tour. Creating unforgettable memories for our travelers is what drives us, and we’re delighted that we succeeded in doing so for you. Thank you once again for choosing us as your tour company, and we look forward to the opportunity to assist you with future trips.
Skrevet 1. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Karen G
1 bidrag
1,0 av 5 bobler
apr. 2024 • Forretning
We made a reservation and as things do happen, our flights changed and we asked to adjust the transportation on this booking. NO!
"Unfortunately, as per the terms of your booking, it is nonrefundable and non-amendable. Therefore, we are unable to adjust the service to accommodate the change in arrival airport from Zürich to Basel. If you decide to cancel the booking, kindly note that no refund applies."
Skrevet 30. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Customer, Thank you for sharing your feedback with us. We understand your frustration regarding your recent experience. It's important to note that when you selected the special discounted price option during booking, it was clearly highlighted that these bookings are non-amendable and non-refundable. We strive to provide transparent information about our booking options to ensure our customers can make informed decisions. As you may recall, when opting for a non-refundable option, customers are advised to be prepared for the consequences. We appreciate your understanding of our policies and hope for the opportunity to provide you with a more satisfactory experience in the future.
Skrevet 1. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Daniel B
2 bidrag
5,0 av 5 bobler
apr. 2024 • Familie
Our experience with AlpTransfer has been almost perfect. Five adults traveling to Switzerland from the United States. We actually used the company for three city to city transfers during our 9-day visit. Each ended up being nearly perfect.

Our 50-minute drive from Zurich Airport was excellent. Our arrival on British Airways was over 4 hours late. I called AlpTransfers emergency number to reschedule. At first, the agent said the reservation only allows for a 60 minutes delay at an airport. After Iclarified that I was expecting the company to understand my dilemma, not of my fault, and to reschedule with nearly 8 hours advance notice, at no extra cost, the agent conferred with the scheduler and manager. Happily, they agreed and rescheduled.

Each time our driver arrived ar least 15 minutes early and was ready to go. They
loaded suitcases, offered us waters, and made sure we were comfortable.

From Zurich Airport to our hotel in Lucerne, Warner drove smoothly and was friendly despite the late hour. He offered to share recommendations about our visit which I welcomed. His sent me a note early the next morning that was exactly what I needed to confirm our pre-planning and fill out our experience.

From Lucerne hotel to the village Grindelwald, our driver was again early and happy to load us and go ahead of schedule as we were ready. Although not as smooth of a driver as Werner, Andrew was very informative, stopped at our request twice during the 1 hour 45 minute trip. Once we stopped at a scenic spot for family photos and once for rest break and snacks. Each time Andrew asked if we were comfortable and never rushed us. He handled a costruction detour with no concern. Two travelers were a little motion sick on the curvy mountain roads but survived to see the beauty of the region.

From Grindelwald to Zurich City hotel, our driver Alex was early and gave us a very effective and direct 2 hour and 10 minute trip . He handled the curves smoothly and the busy Saturday traffic.

I would highly recommend Alp Transfer as a company, their drivers, and their fleet of Mercedes vans. The cost was well worth it for the no worries and ease of loading 5 adults and all our baggage to go directly from and to our destinations. We watched others dragging their heavy and small luggage from bus and train stations. Often, they're bouncing over cobblestone streets for long distances while navigating to find their destination. I was glad we weren't in that position and able to enjoy our destinations almost immediately upon arrival
Skrevet 29. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Daniel, Thank you for sharing your wonderful experience with us! We're pleased to hear that you enjoyed a punctual, informative, and friendly service. Our goal is to provide our customers with smooth, stress-free, and unforgettable experiences. Your positive feedback is much appreciated. Should you require our services in the future, we'd be delighted to assist you again. Safe travels, AlpTransfer Team
Skrevet 8. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

ivanuf
Boston, MA66 bidrag
5,0 av 5 bobler
Definetly will recommend to schedule in your trip. The cheese factory, the chocolate factory and the town a must see. Gruyeres experience is a must. And the Fondue here in the old town is the best!
Skrevet 25. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear customer, Thank you for your recommendation! We're delighted to hear that you enjoyed your trip to Gruyeres. It is absolutely a must-see experience. If you plan future adventures in Switzerland, we'd be thrilled to assist you again. Safe travels, AlpTransfer Team
Skrevet 8. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

1dsy
Saffron Walden, UK1 bidrag
5,0 av 5 bobler
apr. 2024 • Par
Airport transfer Geneva Airport to Lausanne
Friendly service. Waiting in arrivals for us on time. Refreshments in taxi for our journey.
Skrevet 8. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear customer, Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service and ensuring a comfortable and enjoyable transfer experience for our valued customers. Best regards, AlpTransfer Team
Skrevet 8. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Pejman K
1 bidrag
5,0 av 5 bobler
apr. 2024 • Familie
Miguel was amazing. Took us from Montreux to Gruyère and then to Zurich. Kids had to stop and he was so helpful. Great conversation and very knowledgeable. Highly recommend
Skrevet 7. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear customer, Thank you so much for your kind words and for taking the time to share your positive experience with us! We are happy to hear that you had a great time during your trip. Your feedback is greatly appreciated, and I will pass on your kind words to Miguel. Warm regards, AlpTransfer Team
Skrevet 8. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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