White Shark Africa
White Shark Africa
4.5
08:00–17:00
Mandag
08:00 - 17:00
Tirsdag
08:00 - 17:00
Onsdag
08:00 - 17:00
Torsdag
08:00 - 17:00
Fredag
08:00 - 17:00
Lørdag
08:00 - 17:00
Full visning
Om
Mossel Bay, Sør-Afrika
Involverer dyr
Utmerkelser
Travellers' Choice
2022
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White Shark Africa
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4.5
457 anmeldelser
Ypperlig
333
Svært bra
70
Gjennomsnittlig
17
Dårlig
15
Forferdelig
22
Patric E
9 bidrag
feb. 2023 • Venner
Absolute Abzocke! Obwohl seit Tagen keine Sichtungen gemacht wurden, wird man 5 Minuten rausgefahren, der Anker geworfen und nach 2 Stunden sinnlosem Warten wieder zurückgebracht.
Skrevet 27. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
georgina a
1 bidrag
jan. 2023
First of all we didn't see a shark, however we crossed the people returning from the morning boat that same day and they did see one and said it was awesome.
The staff insisted that it doesn't matter what time of day you go, it doesn't influence your chances of seeing a shark as their activity does not differ throughout the day....however across many other websites, they frequently acknowledged that early morning is the best time to dive as this is when sharks are most active....and perhaps this was an indication to expect the following.
Our review is not based on the fact that we did not see a shark as we were expecting not to and understand that there are no guarantees with wild animals.
First of all the website states that we would receive:
- breakfast while chatting to us before departure
- light lunch on the boat
- Upon return to the dock, we offer afternoon tea and hand out the certificate of the day to all our guests
None of the above was provided! One may call this false advertising.
In addition, we were disappointed with the general attitude of staff on the boat who barely acknowledged us for the whole trip. On the way to the site, one of the staff members was asleep with a t-shirt over his face whilst the other two were on their phones.
Throughout the 2 hours that we waited for a possible shark, although two crew were chumming frequently, they remained on their phones and there was no enthusiasm to teach us about marine wildlife or the sharks.
We noticed empty plastic bottles and chocolate bar wrappers across the deck of the boat from staff which at one point were blown into the water with a complete lack of concern from staff that this was littering the ocean. There was just a general sense that they didn't care. They didn't attempt to get to know us, provide conversation or entertainment whilst we waited.
I would have been very happy if I'd had left (although not seeing a shark) feeling that I had learnt a lot. My partner, who had done a dive with a different company 3 years previously stated that this was a whole world of difference from his previous experience and was extremely disappointing.
With regards to the sightings themselves, I think it would also help manage expectations if the company were transparent about how rare the sightings are becoming. They could even explain why, and how humans may be responsible for this - take the opportunity to educate tourists!
The staff insisted that it doesn't matter what time of day you go, it doesn't influence your chances of seeing a shark as their activity does not differ throughout the day....however across many other websites, they frequently acknowledged that early morning is the best time to dive as this is when sharks are most active....and perhaps this was an indication to expect the following.
Our review is not based on the fact that we did not see a shark as we were expecting not to and understand that there are no guarantees with wild animals.
First of all the website states that we would receive:
- breakfast while chatting to us before departure
- light lunch on the boat
- Upon return to the dock, we offer afternoon tea and hand out the certificate of the day to all our guests
None of the above was provided! One may call this false advertising.
In addition, we were disappointed with the general attitude of staff on the boat who barely acknowledged us for the whole trip. On the way to the site, one of the staff members was asleep with a t-shirt over his face whilst the other two were on their phones.
Throughout the 2 hours that we waited for a possible shark, although two crew were chumming frequently, they remained on their phones and there was no enthusiasm to teach us about marine wildlife or the sharks.
We noticed empty plastic bottles and chocolate bar wrappers across the deck of the boat from staff which at one point were blown into the water with a complete lack of concern from staff that this was littering the ocean. There was just a general sense that they didn't care. They didn't attempt to get to know us, provide conversation or entertainment whilst we waited.
I would have been very happy if I'd had left (although not seeing a shark) feeling that I had learnt a lot. My partner, who had done a dive with a different company 3 years previously stated that this was a whole world of difference from his previous experience and was extremely disappointing.
With regards to the sightings themselves, I think it would also help manage expectations if the company were transparent about how rare the sightings are becoming. They could even explain why, and how humans may be responsible for this - take the opportunity to educate tourists!
Skrevet 1. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Friedemann Kress
1 bidrag
nov. 2022
Ich habe die Tour im November letztes Jahr gemacht. Wir hatten das Glück, einen weißen Hai vom Boot aus zu sehen, aber leider war er nicht mehr da, als wir im Käfig waren.
Ich habe einen kostenlosen lebenslangen Voucher bekommen, um das Käfig-Tauchen erneut machen zu können. Dieser kann an eine andere Person übertragen werden.
Da ich vermutlich nicht wieder so schnell nach Mossel Bay kommen werde, bei Interesse bitte melden, dann verkaufe ich den Voucher für einen guten Preis (normal: 150 EUR).
Viele Grüße,
Friedemann
Ich habe einen kostenlosen lebenslangen Voucher bekommen, um das Käfig-Tauchen erneut machen zu können. Dieser kann an eine andere Person übertragen werden.
Da ich vermutlich nicht wieder so schnell nach Mossel Bay kommen werde, bei Interesse bitte melden, dann verkaufe ich den Voucher für einen guten Preis (normal: 150 EUR).
Viele Grüße,
Friedemann
Skrevet 29. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Niklas K
Düsseldorf, Tyskland19 bidrag
jan. 2023
Ich kann keinen dafür verantwortlich machen, dass keine Haie da waren, aber die Einstellung der Guides war wirklich eine Katastrophe. Sie standen die ganze Tour über mit ihren Handys auf dem Boot und haben völlig lustlos hin und wieder ein wenig Fischsuppe ins Meer geschüttet. Alle Tiere, die wir gesehen haben, haben wir selbst entdeckt (Mini-Hammerhaie, Delphine, Sealions, Rochen...). Als ich morgens keine Haie gesehen habe, habe ich einen Gutschein für eine weitere Tour bekommen. Bin also wieder mit an Bord und das gleiche Spielchen wieder. Fand es sehr schade, kann es demnach nicht empfehlen. War auch in Gansbaai und dort war die Orga sehr viel besser und motivierte Leute an Bord (zudem haben wir viele Bronze Whalers gesehen). Wirklich schade, aber die Erfahrung war natürlich trotzdem cool.
Skrevet 28. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
MONSTER-REVIEWS
Horsham, UK40 bidrag
des. 2022 • Alene
Firstly I did see and dive with a shark
The boat crew and captain were first class and did all they could to get us one
I did get in a cage with a great white amazing and stunning beautiful animal
I have seen lot of negative reviews which I understand having been to other places in SA to see great whites and not
It’s very disappointing but as humans we play a massive part in this
As someone who has dived for some 40 plus years and studied sharks for all my life as an amateur we have to accept that sharks and Great White are being pushed to extinction through humans and the way we live.
Over fishing
Netting
Shark fin soup
Pollution
There is no surprise that it’s getting harder and harder to find these amazing animals we are killing them off
Then there is the issue since 2018 orca coming in and learning a way of killing then for their livers
The company should be more transparent and provide numbers and sightings week by week
But it’s a fact the greats whites are in trouble in the area
We are supporting by going out with these company’s
I had a great trip thanks
The boat crew and captain were first class and did all they could to get us one
I did get in a cage with a great white amazing and stunning beautiful animal
I have seen lot of negative reviews which I understand having been to other places in SA to see great whites and not
It’s very disappointing but as humans we play a massive part in this
As someone who has dived for some 40 plus years and studied sharks for all my life as an amateur we have to accept that sharks and Great White are being pushed to extinction through humans and the way we live.
Over fishing
Netting
Shark fin soup
Pollution
There is no surprise that it’s getting harder and harder to find these amazing animals we are killing them off
Then there is the issue since 2018 orca coming in and learning a way of killing then for their livers
The company should be more transparent and provide numbers and sightings week by week
But it’s a fact the greats whites are in trouble in the area
We are supporting by going out with these company’s
I had a great trip thanks
Skrevet 29. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Garry S
1 bidrag
nov. 2022
I'm not an unreasonable man - I understand that we are dealing with wild animals here and that nothing is guaranteed, so, I'm at peace with the fact that my wife and I tried and failed to dive with sharks on this occasion. What I'm not ok with is sketchy and unethical business practices.
Here is what is written on the website right now:
- Have breakfast while chatting to us and a safety briefing
- Light lunch, snacks and refreshments on the boat
- Diving & Viewing
- Afternoon tea on return to shore
- Certificate of your White Shark Experience
In the briefing (not before), we learned that there is only a 50% chance we will see a shark. There was no breakfast. There was no 'light lunch'. There was no 'afternoon tea'. There was no shark. Afterwards, the captain informed us that there was only ONE shark seen in the bay in the previous two weeks before our trip, and the shark in question was young, shy, and 5 feet long.
Now, here's the bit that got me - I contacted the company to very politely describe my experience, explain that it didn't align with what was advertised and ask for a 50% refund, as the promise wasn't even partially fulfilled. 23 days later I received a response which was filled with dismissive, disrespectful language, showed a complete lack of business etiquette and refused to acknowledge the poor overall customer experience. Below are (in full) the final too emails I received from the company OWNER:
"OK. I'm busy. Sorry but I don't have the time to quibble so go to an aquarium."
"And do not lecture me on communication. I am a professional speaker, a professor who has lectured at Princeton, Oxford, Cambridge, London and Stockholm universities. And the Royal Geographic Society. So put your big boy pants on and stick to zoos and aquariums."
P.s I must put a note here to say that the captain and staff on the day were top class - they did everything they could, but I feel they knew they were fighting a losing battle to deliver the experience the group had paid for.
Here is what is written on the website right now:
- Have breakfast while chatting to us and a safety briefing
- Light lunch, snacks and refreshments on the boat
- Diving & Viewing
- Afternoon tea on return to shore
- Certificate of your White Shark Experience
In the briefing (not before), we learned that there is only a 50% chance we will see a shark. There was no breakfast. There was no 'light lunch'. There was no 'afternoon tea'. There was no shark. Afterwards, the captain informed us that there was only ONE shark seen in the bay in the previous two weeks before our trip, and the shark in question was young, shy, and 5 feet long.
Now, here's the bit that got me - I contacted the company to very politely describe my experience, explain that it didn't align with what was advertised and ask for a 50% refund, as the promise wasn't even partially fulfilled. 23 days later I received a response which was filled with dismissive, disrespectful language, showed a complete lack of business etiquette and refused to acknowledge the poor overall customer experience. Below are (in full) the final too emails I received from the company OWNER:
"OK. I'm busy. Sorry but I don't have the time to quibble so go to an aquarium."
"And do not lecture me on communication. I am a professional speaker, a professor who has lectured at Princeton, Oxford, Cambridge, London and Stockholm universities. And the Royal Geographic Society. So put your big boy pants on and stick to zoos and aquariums."
P.s I must put a note here to say that the captain and staff on the day were top class - they did everything they could, but I feel they knew they were fighting a losing battle to deliver the experience the group had paid for.
Skrevet 6. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
JannekeL
Breda, Nederland1 bidrag
okt. 2022
When you go on a trip like this, you always have the risk of not spotting any sharks. But it's really disappointing if they hardly do anything to make this possible. When they told us, almost 4 hours later, that they didn't spot any sharks for the last 6 weeks we felt like we have been fooled. But the worst thing is, that they promised to send us a voucher that would be valid for life. Not interesting for ourselves, but maybe we could make someone else happy with this voucher so we gave them our email-adres. Two months and multiple emails (without any response) later we still didn't receive any voucher. Really disappointing, not because we think we would ever use the voucher, but because we believe in keeping your promises.
Budget wise the most expensive activity of our holiday but also the biggest disappointment.
Budget wise the most expensive activity of our holiday but also the biggest disappointment.
Skrevet 29. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Leonid Z
51 bidrag
aug. 2022
My wife and I have more than 20 years of experience in wildlife viewing. We were trekking polar bears in the Arctic and spectacled ones in the Andes, gorillas in Rwanda and pumas in Patagonia. We had some unique sightings, but also had our number of cases, when we spent quite a bit of money and time in vain, not seeing what the trip was about at all. Well, this is part of the game with wildlife.
Some time ago I read about a phenomenon of Great White Sharks breaching happening in July and August only, when they are launching themselves out of the water while hunting fast-moving prey like seals. And that it is possible to provoke this behavior towing a seal decoy behind the boat. Some juicy photographs were illustrating it and – being an amateur photographer – I set my mind on trying to get similar ones on my own one day.
So, with borders being opened-up after all covid restrictions, we planned a trip to South Africa. Not for a sake of white sharks only of course, but trying to see them breach being one of the reasons. My travel agent found White Shark Africa, who said they can do a breaching tour and we chartered their boat for a morning of 17th of August (breaching is supposedly possible to see only around sunrise) paying ZAR 30.000. Well, we were cruising around Seal Island for about 3 hours on this day with seal decoy behind the boat, weather being perfect, but nothing has happened. Disappointing, but – like said above – part of the game when dealing with wildlife. So, I wouldn’t be writing any review: nothing to thank them for, but nothing to blame them for either, if at a time my travel agent contacted them WSA didn’t suggest an agreement: if there won’t be any sightings, they will give us a “voucher” to make a new trip on another day for free (voucher being valid for a year) and they will even make a “soft booking” for us for next morning of the 18th just in case, since we were planning to stay in Mossel Bay just for 1 night more. I never saw an agreement like this before, but – OK – this was just showing their confidence that chances to see what we came to see are very high. Also, when signing their standard indemnity form at about 06:30 a.m. in their office I bothered to read it and actually read the same: sightings aren’t guaranteed, white sharks are wild animals, blah, blah, but in case of no sightings you will get a voucher for another trip. So far, so good. So, coming back from our unsuccessful trip I asked my travel agent to contact WSA in order to activate this agreement for the next morning. The answer came that they can do it for 50% of the price. I told my agent that there must be some confusion and asked him to remind of the initial agreement. More negotiations followed with a new answer that they will do it for ZAR 8.000 only “to cover the costs”. Of course, we didn’t go. We are stubborn people and one time somewhere in the future we will try to come again and see a white shark breach. But for sure we will book it with someone else. I don’t have any reasons to doubt WSA competence in white sharks, but they don’t have any honour, I will never do business with them again.
Some time ago I read about a phenomenon of Great White Sharks breaching happening in July and August only, when they are launching themselves out of the water while hunting fast-moving prey like seals. And that it is possible to provoke this behavior towing a seal decoy behind the boat. Some juicy photographs were illustrating it and – being an amateur photographer – I set my mind on trying to get similar ones on my own one day.
So, with borders being opened-up after all covid restrictions, we planned a trip to South Africa. Not for a sake of white sharks only of course, but trying to see them breach being one of the reasons. My travel agent found White Shark Africa, who said they can do a breaching tour and we chartered their boat for a morning of 17th of August (breaching is supposedly possible to see only around sunrise) paying ZAR 30.000. Well, we were cruising around Seal Island for about 3 hours on this day with seal decoy behind the boat, weather being perfect, but nothing has happened. Disappointing, but – like said above – part of the game when dealing with wildlife. So, I wouldn’t be writing any review: nothing to thank them for, but nothing to blame them for either, if at a time my travel agent contacted them WSA didn’t suggest an agreement: if there won’t be any sightings, they will give us a “voucher” to make a new trip on another day for free (voucher being valid for a year) and they will even make a “soft booking” for us for next morning of the 18th just in case, since we were planning to stay in Mossel Bay just for 1 night more. I never saw an agreement like this before, but – OK – this was just showing their confidence that chances to see what we came to see are very high. Also, when signing their standard indemnity form at about 06:30 a.m. in their office I bothered to read it and actually read the same: sightings aren’t guaranteed, white sharks are wild animals, blah, blah, but in case of no sightings you will get a voucher for another trip. So far, so good. So, coming back from our unsuccessful trip I asked my travel agent to contact WSA in order to activate this agreement for the next morning. The answer came that they can do it for 50% of the price. I told my agent that there must be some confusion and asked him to remind of the initial agreement. More negotiations followed with a new answer that they will do it for ZAR 8.000 only “to cover the costs”. Of course, we didn’t go. We are stubborn people and one time somewhere in the future we will try to come again and see a white shark breach. But for sure we will book it with someone else. I don’t have any reasons to doubt WSA competence in white sharks, but they don’t have any honour, I will never do business with them again.
Skrevet 19. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
morena mora
Zola Predosa, Italia281 bidrag
aug. 2022 • Venner
Barca grande e confortevole, staff molto cordiale e professionale, il giusto numero di persone (12). White shark non ha deluso : 3 squali bianchi. Eravamo stati 2gg prima a gansbaii ma avevamo visto solo squali Bronze. Quindi abbiamo riprovato a mosselbay. Sembra che da qualche tempo gli squali si siano spostati in questa zona perché a Cape Town ci sono stati attacchi da parte delle orche. Consiglio di informarsi prima leggendo le recensioni
Skrevet 11. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Zan
Sør-Afrika3 bidrag
mar. 2022 • Venner
Knowledgable guides although they could have been slightly more interactive. Snacks were provided on the boat as well as wetsuits and masks. Great white sighting guaranteed- which made the experience incredible! Visibility, however, is poor.
Skrevet 18. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Tac72
Bracknell, UK
Good morning
Is March a good month for shark sightings?
Have there been any Great White sightings recently?
Do you get a full refund if cancelled due to bad weather?
Do you get a full refund if no shark sightings?
Thank you Tracy
Oi, estaremos em Mossel em abril, foram avistados tubarões brancos este ano???
Have there been any great white sightings on your recent trips.
BULUT
11 bidrag
Yes. Most reliable location for GW. Good crew. Triple check your camera gear, batteries, power supply. Enjoy.
Adriana
São Paulo, SP24 bidrag
Ola Bruno, meu nome é Adriana, vi sua avaliação e se vc puder me esclarecer... o passeio custa aproximadamente R$ 560 pra mergulhar? Existe o passeio só para ver os tubarões do barco, sem mergulho, com um preço menor? Obrigada!
The website isn't working for booking. Anyone knows if the shark cave diving is still working?
Maysa V
3 bidrag
Boa noite, como vc conseguiu fazer a reserva? Pelo site esta dando erro... obrigada!
Angelobruno
Italia72 bidrag
ciao, mi confermi che hai visto lo squalo bianco ? c'è il rischio di non vederli o bisogna solo scegliere il tour e la compagnia migliore ?
grazie
Cecilia Soledad M
6 bidrag
Hi ! For those who have been there, is it safe to give your credit card details to do the reservation ?