See's Candies
See's Candies
4.5
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4.5
53 anmeldelser
Ypperlig
35
Svært bra
12
Gjennomsnittlig
3
Dårlig
0
Forferdelig
3
Chris
7 bidrag
des. 2021
I've always heard about how good See's Candy Chocolates are. I'm afraid that I'll never know ...
My first order with them was yesterday, for two Christmas gifts I was buying. Two separate deliveries.
When I went to their homepage, I was prompted with a notice for a Christmas special on two-day shipping for just under $10. I checked a related link and it showed ALL monetary categories fell in under this offer.
So I went about making my order at 1am.
After completing my order (#16490338), I found that one of the items was going to arrive AFTER Christmas. Flustered, I looked and found that it downgraded my shipping for a dollar less but the items were going to arrive late.
I tried to cancel that order but their website provides no means to do so. A quick call to them confirmed that they were closed but would open again at 6am and that I could call back then to cancel.
So, I made another order and this time, ensured that their special two-day shipping offer remained.
Later that morning, I called at 7:30, 6 hours after making my first order. Again, they were closed and wouldn't be open until 8.
With projects, etc ongoing, it was 10am before I had a chance to call them back. They said that they would cancel my order since it had not been shipped yet but (it was a little odd) their rep added that it would go to a review and I would find out within a few days about my order status.
WHAT???!!!!
I had just paid more for chocolate ... or ANY type of candy than I had in my 58 years! The order came to just shy of $90 for two 1-pound boxes of chocolate!!
It was a few hours later that I received an email from See's saying that my order would not be able to be cancelled. Uugh! Now I was on the hook for almost $200 in candy which also included $40 in shipping charges! What a fiasco!
I called them back asking how it was that their previous rep told me that my order would be cancelled when now, they're NOT going to cancel it. They informed me that it was already shipped. But yet, they were not able to provide me a tracking number for any of my shipments!
Their rep again tried to reassure me and said that I could have my recipients refuse their shipments and See's would inform me later if they would accept the returns. He again informed me that a ship-tracking number would be forthcoming.
So here I am the following day, typing this almost 36 hours after my first order with no ship-tracking number provided ... for ANY of my shipments! However, they still refuse to cancel the order that has supposedly "left" their warehouse.
I will NEVER order from this company again! This was my first and only time with these guys and I cannot express just how disappointed I am with their level of customer service!! Please do yourself a favor and try any of the other wonderful chocolate companies out there! This is one company you will regret buying from!
My first order with them was yesterday, for two Christmas gifts I was buying. Two separate deliveries.
When I went to their homepage, I was prompted with a notice for a Christmas special on two-day shipping for just under $10. I checked a related link and it showed ALL monetary categories fell in under this offer.
So I went about making my order at 1am.
After completing my order (#16490338), I found that one of the items was going to arrive AFTER Christmas. Flustered, I looked and found that it downgraded my shipping for a dollar less but the items were going to arrive late.
I tried to cancel that order but their website provides no means to do so. A quick call to them confirmed that they were closed but would open again at 6am and that I could call back then to cancel.
So, I made another order and this time, ensured that their special two-day shipping offer remained.
Later that morning, I called at 7:30, 6 hours after making my first order. Again, they were closed and wouldn't be open until 8.
With projects, etc ongoing, it was 10am before I had a chance to call them back. They said that they would cancel my order since it had not been shipped yet but (it was a little odd) their rep added that it would go to a review and I would find out within a few days about my order status.
WHAT???!!!!
I had just paid more for chocolate ... or ANY type of candy than I had in my 58 years! The order came to just shy of $90 for two 1-pound boxes of chocolate!!
It was a few hours later that I received an email from See's saying that my order would not be able to be cancelled. Uugh! Now I was on the hook for almost $200 in candy which also included $40 in shipping charges! What a fiasco!
I called them back asking how it was that their previous rep told me that my order would be cancelled when now, they're NOT going to cancel it. They informed me that it was already shipped. But yet, they were not able to provide me a tracking number for any of my shipments!
Their rep again tried to reassure me and said that I could have my recipients refuse their shipments and See's would inform me later if they would accept the returns. He again informed me that a ship-tracking number would be forthcoming.
So here I am the following day, typing this almost 36 hours after my first order with no ship-tracking number provided ... for ANY of my shipments! However, they still refuse to cancel the order that has supposedly "left" their warehouse.
I will NEVER order from this company again! This was my first and only time with these guys and I cannot express just how disappointed I am with their level of customer service!! Please do yourself a favor and try any of the other wonderful chocolate companies out there! This is one company you will regret buying from!
Skrevet 22. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thomas V
Oakland, CA17 533 bidrag
des. 2021
This is my favorite source of chocolates. The quality is always very good, the folks inside are friendly and they give you free samples. Prices are good.
Skrevet 11. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jimmy W
Charlotte, NC80 bidrag
okt. 2020 • Par
Never again, over priced, dated, and frankly like eating 2 dsy old bread. Customer service is mon existing
Skrevet 28. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
JA M
Kailua-Kona, Hawaii101 bidrag
nov. 2020
A great stop to get a gift for someone that enjoys quality candy. The staff are professional, courteous and knowledgeable. THe prices are reasonable and the quantity, very good. They also have prewrapped gifts, a time saver. This establishment is a high recommend.
Skrevet 12. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
office164
Pleasant Hill, CA4 bidrag
des. 2019
Sees Candies have been around for years, they are the best Chocolates by far. If you dont have a Sees Candies in your town go look for one, you are missing out!
Yummy
Yummy
Skrevet 11. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Twinoakmom
Pleasant Hill, CA104 bidrag
okt. 2019
All of the See's candy stores carry the same quality candy. I love the outfits that the salespeople wear. It adds to the retro look of the entire store. Candy is good if you don't want anything fancy.
Skrevet 25. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jana c
Pleasant Hill, CA5 bidrag
sep. 2019 • Familie
When my son wanted to surprise his grandmother what better way than to shop at See's and buy her chocolates. He has been away deployed and upon his return He hand selected a box of chocolates to surprise her. She had always bought him See's Candy and now it was his turn to buy it for he found everything he wanted and she was delighted with the surprise.
Skrevet 8. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
FredN47
Walnut Creek, CA478 bidrag
aug. 2019 • Alene
Great candies and selections. The ladies greet you and always walk away with a sample.
My favorite is milk chocolate coconut!
My favorite is milk chocolate coconut!
Skrevet 25. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
FredN47
Walnut Creek, CA478 bidrag
mar. 2019 • Alene
one of my favorite places to go for candy!
They will pack them for you and give you as taste.
If you have s sweet tooth check it out!
They will pack them for you and give you as taste.
If you have s sweet tooth check it out!
Skrevet 2. mars 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Monica H
Copley, OH44 bidrag
okt. 2018 • Alene
This was a surprise for me to visit the shop. The ladies were the absolute “sweetest” and offered free samples. They were very patient allowing me to browse and select. I was very happy to find out that they have a location near my home in Ohio. This was a great visit
Skrevet 19. oktober 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
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