SuperShuttle
SuperShuttle
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Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
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3.0
33 anmeldelser
Ypperlig
10
Svært bra
7
Gjennomsnittlig
0
Dårlig
2
Forferdelig
14
Michael
1 bidrag
sep. 2022
We used ExecuCar, the supposedly upscale subsidiary of this company. First off, we never got a text or call from the company with information about our ride, as is promised on the app. Then our driver was 45 minutes late to pick us up. Then, on top of all that, the car was in no way "luxury" it reaked of weed and sweet spearmint that was extremely nauseating. Our driver was nice, but I wouldn't consider the experience "executive" in any way. When I called after waiting 20 minutes for our driver, I was told he would be there in 15 minutes. Which he obviously wasn't, at that time I asked for a partial refund and was told flat out that was not possible. This was all extremely unprofessional.
Skrevet 12. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Pam C
Tarrytown, NY1 bidrag
des. 2019
The credit card price quoted at the curb was somehow $11 lower than the cash price quoted when I got out of the van. In my jetlagged state, I didn't immediately tumble to what was happening. Sadly, I also temporarily believed the driver would really e-mail me a receipt. I won't use this service again.
Skrevet 11. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Stan_from_San_Jose
San Jose, CA112 bidrag
okt. 2019 • Par
We arrived at SFO from the East coast. We had reserved a SuperShuttle to get home to San Jose. They had our flight number and sent us a message after we landed, telling us where to meet them. We got to the curb where a woman checked us in. Then she told us that they didn’t have a driver! She then offered to downgrade us to a shared van. We would be the 4th or 5th stop, the last one, as it meandered across the South Bay. We objected and she said they would try to find a driver. Forty minutes later they found one. In the meantime my wife had called them. They were nasty to her and said we should not have expected the van until over an hour after the flight landed. Nothing in the texts they sent us ever said anything about time other than acknowledging our flight’s on time arrival. It will be a cold day in H**l before we ever use them again.
Skrevet 28. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jon Anderson
Lawrence, KS2 bidrag
okt. 2019 • Forretning
Don’t book if you need to be somewhere
Booked a car for 1:00. At 1:10 they said I booked it for 2:10. They could not come sooner so... Rude person refused to apologize and hung up on me. When I called back they picked up and before saying hello transferred me to lost and found.
Booked a car for 1:00. At 1:10 they said I booked it for 2:10. They could not come sooner so... Rude person refused to apologize and hung up on me. When I called back they picked up and before saying hello transferred me to lost and found.
Skrevet 27. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jake C
Winnersh, UK8 bidrag
okt. 2019 • Familie
After booking through TripAdvisor, we got to the shuttle stop, where they claimed we never had a reservation, despite us having proof. After giving us many excuses, they said we need to have a private vehicle because their service didn't go to where we were staying (Berkley Marina). The "supervisor" said it would take around 20 minutes...after 35 we asked him again and he said he had no idea and has no way to contact the drivers. He was very rude and unprofessional, and didn't seem to care that we were stuck and waiting. Would avoid using this company at all costs.
Skrevet 26. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Garrya
Hawke's Bay Region, New Zealand4 bidrag
jul. 2019
I used this shuttle service from the line waiting outside the Arrivals. Didn't wait long. The driver was obliging and helpful. I paid the driver when alighting at a cost of USD 17.00 which was reasonable and all went as expected. Quite satisfied and half the price of a taxi.
Skrevet 18. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Steve Tulate
52 bidrag
aug. 2018 • Venner
If you need a ride to the airport and you want to save money use super shuttle. good price pickup. they are ontop of airport news and are specifically for airports
Skrevet 25. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Sara M
Hercules, CA1 bidrag
jul. 2019 • Par
I made a reservation with SuperShuttle's Execucar more than three weeks in advance and prepaid $100.00 for a private car to pick us up at Oakland International Airport. I received a letter via email from Execucar confirming the prepaid reservation, as well as the arriving flight information which I provided upon their request. The letter instructed that upon arrival "Collect your luggage and call us at (650) 588-2442."
When I called that number, it took more than 5 minutes for the agent to locate my reservation. I was then told that a driver had not been scheduled for my confirmation number, and that there was no one available to pick us up at that time (12:20 AM). When I pointed out that I had pre-paid for the service I was told that they would locate a driver and call me back. After waiting for 20 minutes, I called back and was placed on hold for 30 minutes before someone finally answered the call. When I was told they were still looking for a driver, I asked to speak to a supervisor. I was again placed on hold for another 10 minutes. When the supervisor came on the line, he told me that since they had no idea how much longer it would take to get a driver, he would let me cancel the reservation and refund my money (1:50AM).
After cancelling the reservation, I ordered an Uber.XL and the driver picked us up within 10 minutes. I would like to point out that the ride cost less than half of what I had paid for the Execucar.
I have used both SuperShuttle and Execucar in the past, and while their service was not great, it used to be reliable. I gave up on SuperShuttle two years ago for their deteriorating service. After this experience with Execucar I'm done with them too..
When I called that number, it took more than 5 minutes for the agent to locate my reservation. I was then told that a driver had not been scheduled for my confirmation number, and that there was no one available to pick us up at that time (12:20 AM). When I pointed out that I had pre-paid for the service I was told that they would locate a driver and call me back. After waiting for 20 minutes, I called back and was placed on hold for 30 minutes before someone finally answered the call. When I was told they were still looking for a driver, I asked to speak to a supervisor. I was again placed on hold for another 10 minutes. When the supervisor came on the line, he told me that since they had no idea how much longer it would take to get a driver, he would let me cancel the reservation and refund my money (1:50AM).
After cancelling the reservation, I ordered an Uber.XL and the driver picked us up within 10 minutes. I would like to point out that the ride cost less than half of what I had paid for the Execucar.
I have used both SuperShuttle and Execucar in the past, and while their service was not great, it used to be reliable. I gave up on SuperShuttle two years ago for their deteriorating service. After this experience with Execucar I'm done with them too..
Skrevet 10. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
sue6150
Minneapolis, MN23 bidrag
apr. 2019 • Forretning
Both from airport and back again, on time! It was the best price for airport transport of anyone in our group!
Skrevet 12. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Gill168
Durham, UK66 bidrag
apr. 2019 • Familie
Excellent service- can’t fault anything. Our shuttle was on time to collect us from the airport and we then rebooked for our return. Great drivers, who are extremely helpful. Very punctual and great prices too. I downloaded the app and used it to book again.
Skrevet 11. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
tanyanorring
Saratoga, California
Hi I would like to know how much would it cost for picking up from Saratoga Ave to SFO on Mar. 1 @4 a.m
Skrevet 22. februar 2018
Greetings,
With your specific request, you can go the their website, enter your exact pick-up location, time and date to obtain a quote online. If you are located by a major location, such as a hotel or tourist site, you may get a better price than if you are asking for a ride from a residence. If you are considering a phone quote, my phone call for a quote resulted in a much higher rate being offered so I booked online. Also, SuperShuttle coupon codes can be found online with a simple search. Best Wishes.
Skrevet 23. februar 2018
tanyanorring
Saratoga, California
Hi I would like to know how much would it cost for picking up from Saratoga to SFO on Mar. 1 @ 4 a.m
Skrevet 22. februar 2018
Viser resultatene på side 1-2 av 2
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