Black Tie Ski Rentals of Breckenridge

Black Tie Ski Rentals of Breckenridge

Black Tie Ski Rentals of Breckenridge
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07:30–22:00
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07:30 - 22:00
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07:30 - 22:00
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07:30 - 22:00
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07:30 - 22:00
Fredag
07:30 - 22:00
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07:30 - 22:00
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102 anmeldelser
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93
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4
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Daisy57
9 bidrag
mar. 2022
Unfortunately I had a negative experience with Black Tie of Breckenridge while visiting Keystone during spring break. Our flight was delayed causing us to arrive to Keystone later than expected. We had a 4:00 appointment with Black Tie to have skis delivered/fitted at our condo. We called to let them know we would be 30 to 45 minutes late. They politely informed us that they had no room in their schedule to move our fitting and they could not accommodate us until the next afternoon at 1:00. This would have eliminated an entire day of skiing, ski lessons, etc that had already been paid for, so having skis delivered at 1:00 the next day was not a reasonable alternative.

We asked if there was any way we could work with them to switch times with someone else, pay extra, meet somewhere else, etc. and they were not able to work with us at all. They explained that this was one of the busiest days of the season which we understood. Even so, a company that depends on out of town visitors should plan ahead to accomodate customers that have travel delays, especially during peak times.

All other local ski shops were completely booked since it was spring break, but fortunately someone at a shop across the street from River Run village took pity on us and helped us get equipment late that evening. That shop gets a 5 star review.

Black Tie was professional and courteous and I'm sure they have excellent equipment. We've been completely satisfied with Black Tie in Jackson Hole in previous years. However, they let us down this time and nearly cost us a day of skiing on our trip. The most frustrating part of the experience was that they still charged us a significant cancellation fee. The manager did refund a portion of the fee but we were still charged for a full day of ski/boot rentals. This was very disappointing.

I wanted to share this experience so other skiers would be aware that they might not be able to get their skis from Black Tie if they experience travel delays, but they need to be prepared to pay for it anyway.
Skrevet 4. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

baseball1966
Saint Louis, MO78 bidrag
mar. 2022
We were a group of 7, 6 of which were first-time skiers. Christopher and Jonathan were awesome. Top notch with suggestions, tips, patience--the works. Very helpful in teaching us how to put on and take off our boots. One of us switched over to a snowboard on the second day, and they were prompt on showing up to get them refitted and ready for the slopes the next morning.
The entire process was smooth, from online ordering, to fitting, to pick up. Highly recommend them. And it was so nice not to have to go into a crowded store and have to wait our turn, especially with a group. This was truly one-on-one attention without the rush and distractions of others.

It was perfection from start to finish. Thanks, guys!!
Skrevet 29. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

tni
Yorktown, VA310 bidrag
I am so glad we found this place! I found it doing a search for other things on TripAdvisor but man, was it an amazing find! We had plans to go to the Loveland ski resort a couple of weeks before they closed the valley. There were some reviews about the rental line so we decided to choose this company, not only because they had comparable prices, but because we could get personal service and because they delivered!

Available delivery times were pretty abundant during the time we went. Delivery was right on time. It happened to snow overnight and we had an 8 AM delivery. I was worried he wouldn’t make it, but he was there- early! There were five of us total and I loved the way each of us was fitted and matched to our equipment. We had 3 skiers and two snowboarders- all first-timers. The personal Instruction was invaluable and greatly appreciated. He was a young guy and shared some of his experiences. Perfect handoff!

After the first day of skiing we called to discuss switching out one of our snowboarders for skiing equipment. The company was so flexible and helpful. I love their service!

For the return, we left the items outside of our rental home. It doesn’t get more convenient than that! Would definitely use this company on our next (hopefully) ski vacation!
Skrevet 24. juni 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Roxane R
1 bidrag
mar. 2021
From the first phone call to Evan and multiple calls due to the historic snowstorm speaking with Isabella and ultimately with John, I give this company a true 5 stars for professionalism and understanding the true nature of skiing and customer service.

The owner Christopher was our tech in person at the lodge and fitted us all with many tips on skiing and what to look for and to make our experience the best. My helmet was a bit too big for my head and with one phone call to Isabella, we had a tech within 20 minutes with several adult and kid sizes. They really want you to be properly equipped because it is all about safety. That is Black Tie Skis Rentals mission.

They actually went above and beyond when we got into trouble with AS (Altitude sickness) and was grounded for the remainder of the trip. One call to BTSR, John, and they came right out picked everything up and offered every effort to amend the trip and make us feel welcomed and truly looked out for.

I will always book directly with Black Tie Ski Rentals, Breckenridge.
Skrevet 18. mars 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Robert Y
Estero, FL17 bidrag
nov. 2020
You can't beat a company that arrives at your hotel, fits the whole family and returns to pick up the equipment when all your skiing is done. The techs were knowledgeable, friendly and answered any questions we had about the area. The techs even returned later in the morning at the mountain when one of my daughters had an issue with her binding. Problem solved within fifteen minutes. Our next issue was the inability to obtain a reservation due to COVID occupancy limits on the mountain and couldn't ski a second day. I emailed the owner, Chris, and he offered us credit for our next visit or a refund because the original rental was for two days. What a great way to treat customers! We'll always use them in the future!
Skrevet 26. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Terri W
Canton, GA4 bidrag
feb. 2020 • Par
Poles broken and couldn’t ski for a day and then had to rent poles elsewhere. No reimbursement for broken pole.
Skrevet 19. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

funtravelsallover
Atlanta, GA135 bidrag
jan. 2020 • Par
We have used Black Tie in various locations for years and this is the 2nd time we have used them at Copper. We live in the southeast and only ski a few times a year, therefore we prefer to rent rather than buy. But another reason we prefer to rent is because Black Tie is awesome!!! They always pick skis that are perfect for the expected conditions during our trip. The door to door delivery can't be beat. They are always early or on time and it only takes 5 minutes or less to situate each skier/rider. The equipment is always in great condition and the staff is super friendly. You also have the option to swap out equipment if conditions change or you just don't like your equipment, however I have never had to do this. I would never rent from anybody else!
Skrevet 12. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Clare B
London, UK66 bidrag
des. 2019 • Par
Rented skis, poles and boots from Black Tie in Whistler and have done so again in Breckenridge. The delivery and service is brilliant as are the quality of the rental gear. I changed my boots half way thru for a smaller pair and the service was brilliant. Collection is also very simple.
Skrevet 2. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

LGrantham
1 bidrag
des. 2019
Friendly, competent ski technicians bring a variety of skis and boots right to our condo. Then make sure everyone from kids to adults have boots that fit and skis and bindings with the proper settings. We enjoy breakfast while everyone is fit. They met us at the bottom of the hill when one of our party was having a problem with boot fit - changed out the boots and had her back on the runs in no time! We just left all the gear outside the condo for them to pick up. Hassle free, wonderful service! Highly recommend.
Skrevet 25. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

A & H Private Luxury Travel
Juno Beach, FL49 bidrag
mar. 2019
We rented skis in Breckenridge and Beaver Creek and returned both in Vail. They were reasonably priced for the area, the staff very accommodating and professional. I strongly recommend their services
Skrevet 19. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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