The Spa at The Brown Palace
The Spa at The Brown Palace
4.5
09:00–19:00
Mandag
10:00 - 18:00
Tirsdag
10:00 - 18:00
Onsdag
10:00 - 18:00
Torsdag
10:00 - 18:00
Fredag
09:00 - 19:00
Lørdag
09:00 - 19:00
Søndag
09:00 - 19:00
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Området
Adresse
Nabolag: Central Business District
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4.5
4,5 av 5 bobler182 anmeldelser
Ypperlig
135
Svært bra
24
Gjennomsnittlig
11
Dårlig
8
Forferdelig
4

Angela P
17 bidrag
5,0 av 5 bobler
mai 2024 • Alene
Best spa experience ever! Front desk were very friendly and polite especially Heavon, Bruk and Tyler. I was greeted with champagne and promptly checked in. Gloria my massage therapist heard everything I requested and delivered a phenomenal massage. I will define be attending their new wine down Wednesday and join their membership. The steam room is outstanding and just the right amount of heat and steam. I feel so relaxed and genuinely grateful to be feeling so much better. Thank you so much, I so appreciate the attention and your time. If you’ve never been you must go, I highly recommend it!
Skrevet 12. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Silvia
SP101 bidrag
2,0 av 5 bobler
mar. 2023 • Par
The massage therapist was amazing but the place is a total mess. No tiles on the floor, dirty towels on the floor, wall with damaged wallpaper … it looked like they were under construction, but they got money anyway. Our massage was included in the package, but we were charged another 60 dollars anyway.
Skrevet 21. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Jim B
2 bidrag
1,0 av 5 bobler
des. 2022 • Par
This spa is awful! After checking in I was taken down stairs to a “cellar” - it was dark and cold! There was heavy brown paper covering the walls and floor (remodeling?). The steam room was out of order. There is no whirlpool. I was given a locker and my robe was damp!! The message therapist was mediocre at best. DISMAL is the only way to describe this experience.
Skrevet 3. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Cari L
5 bidrag
5,0 av 5 bobler
mai 2021
Doug is a terrific sports massage therapist- excellent technique! Staff were very polite. Veronica was a terrific manicurist and I regret not also booking a facial with her as her fund of knowledge and attention to detail are clearly strengths.
Skrevet 15. mai 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Shay G
2 bidrag
5,0 av 5 bobler
apr. 2021
Very welcoming front desk staff who greets you with an essential oil scented mask and walks you down to the lounge area where you are given a glass of champagne and water while you wait. I would highly recommend the CBD wrap & massage combo with Devon! She listened to exactly what I was wanting out of the massage and I told her I was usually cold during my massages. She not only used the perfect amount of pressure and explained each step since I had never done a CBD wrap before, she also constantly made sure I was kept warm! Thank you Devon and see you soon!
Skrevet 22. april 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Mary B
3 bidrag
1,0 av 5 bobler
feb. 2021 • Alene
“Mangers” pretend like they’re doing things to help guests yet don’t do anything at all. Terrible customer service and terrible help. Extremely disappointed, DO NOT book here.
Skrevet 1. mars 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

fadokv
Lafayette, CO140 bidrag
5,0 av 5 bobler
sep. 2020
I had the opportunity to receive a facial at the Spa. Because of COVID, we could not show up early and appreciate amenities. Nevertheless, I had one of the best facials I have ever had! My aesthetician was Veronica. I went for the Signature facial. She did some dermaplaning and wow, the effects are still apparent. My skin is so much more smooth. I found the people kind and helpful. I will go back there next time I am in Denver!
Skrevet 6. oktober 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Savvy Travel
25 bidrag
2,0 av 5 bobler
sep. 2020 • Par
What a sad and depressing spa. It’s brown alright and in the basement. Low ceilings. Dark and outdated decor. Just pitiful. Treatment was nothing special. No discussion of products used. Entire property in dire need of renovation.

On a positive note, the construction details that remain from the late 1800’s including onyx clad walls and incredibly detailed metal work still remains. Marriott should bring this beauty back to its former glory and reflag it as a Ritz.
Skrevet 14. september 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Mel G
Fort Lauderdale, FL113 bidrag
2,0 av 5 bobler
feb. 2020
What better way to celebrate Valentine's Day than with a massage? Or so we thought. After hearing great things about the Spa at Brown Palace, my partner and I decided to book massages for Valentine's day. Unable to reach the Spa concierge on the phone, we booked online. I booked a deep tissue massage for myself and a Swedish Massage for my partner. Under the special notes I requested the couples room, if available.
The day of the appointment, thinking we would be late, we called in advance to inform the Spa and was on the receiving end of poor customer service. The host who answered the phone was not pleasant, nor was there any willingness to assist. We didn't allow that to damper day. We ended up arriving 7 minutes before our appointment time. We were not greeted with a warm welcome. Everything was rushed. Our appointments were not confirmed. Had they were, we would have known we had a couples massage and that my partner's service was somehow changed from a Swedish to a deep tissue without our knowledge.
None of the lockers worked, which in turn took the attendant forever to find us a working locker. At this time it's 2pm, our service should have started, but our therapist had not come to pick us up yet so we assumed they were running behind. Our therapist eventually showed up and at this time it was 2:07pm. My partner was in the restroom and came out at 2:08. When we walked into the room, we were shocked it was a couples. No one had told us the appointment was changed. Till this day I do not know my provider's name nor was my service confirmed. Our service started at 2:11pm and ended at 2:46pm. So, not only were the therapist late picking us up, but we were shorted 4 minutes.
We didn't bother to mention anything to the Spa concierge because she was not pleasant at check-in. We paid and got out of there. FYI - we paid for a deep tissue, when my partner was booked for a Swedish, I'm not sure who changed the appointment.
Will we return? No
Will we recommend? No, there are far better Spas with excellent service in the Denver area.
Skrevet 3. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

greg f
Colorado Springs, CO5 bidrag
4,0 av 5 bobler
okt. 2019
The room was very nice, however as a Marriott Titanium Bonvoy member they did not have a free upgrade available and I had to pay for the valet.
Skrevet 11. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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The Spa at The Brown Palace (Denver, CO) - Anmeldelser - Tripadvisor

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