Massage Envy
Massage Envy
3.5
Full visning
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringenInntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.
De beste måtene å oppleve attraksjoner i nærheten på
Området
Adresse
Ta kontakt direkte
Best i nærheten
Restauranter
123 innen 5 km
Attraksjoner
95 innen 10 km
Vi utfører kontroller på anmeldelser.
Tripadvisors tilnærming til anmeldelser
Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
Finn ut mer om moderering av anmeldelser.
3.5
6 anmeldelser
Ypperlig
2
Svært bra
2
Gjennomsnittlig
0
Dårlig
0
Forferdelig
2
Christine O
Stamford, CT2 bidrag
jul. 2024 • Alene
Hayley was completely rude and unprofessional to deal with. Buyer beware if you sign up with a package or membership here! I came for six months of prenatal sessions, was walked through scheduling in person by a staff member to make sure everything was taken care of and booked properly, and then ended up randomly told that I needed to pay out-of-pocket after my session today. I explained to her politely that everything is prepaid for and this doesn't make any sense, to which she effectively told me that I should understand the math and it's my problem and not theirs even though she can see in the system who helped me and that they were the ones to book me when all I asked for was to book the sessions I paid for. Why would I book more sessions than were in my package? It literally makes no sense. She refused to be accountable and was not remotely apologetic. Not the kind of experience anyone should be paying a premium for, especially not nine months pregnant. On top of all of this, I now didn't have the opportunity to properly space out my sessions until giving birth, which was the entire purpose of me being a customer here in the first place, and why I personally asked for professional assistance with the booking process, all to be treated this way and stuck footing a bill and having no care for the last month of my pregnancy.
I will NEVER be back and am appalled at the customer service here. Thought I would give them a chance due to proximity of where I live, but now I see why everyone I know avoids this place and goes to small, local businesses or private masseuses instead. Hope the owner or manager has the opportunity to see this, as you are losing customers frequently due to the rudeness and incompetence of your desk staff. There was zero attempt made to right what happened today. It costs a lot less to retain a customer than to acquire a new one. I suppose this lesson has been lost upon Hayley, as she very clearly does not care about the customer experience or treat this business like her own in anyway whatsoever.
I will NEVER be back and am appalled at the customer service here. Thought I would give them a chance due to proximity of where I live, but now I see why everyone I know avoids this place and goes to small, local businesses or private masseuses instead. Hope the owner or manager has the opportunity to see this, as you are losing customers frequently due to the rudeness and incompetence of your desk staff. There was zero attempt made to right what happened today. It costs a lot less to retain a customer than to acquire a new one. I suppose this lesson has been lost upon Hayley, as she very clearly does not care about the customer experience or treat this business like her own in anyway whatsoever.
Skrevet 19. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Regina Y
Stamford, CT1 bidrag
jul. 2021
n overwhelming lack of availability for any therapists who are worth it. They are quick to take your money but not to provide services. They hounded me to reinstate my account as COVID is ending but have no therapist available to deliver the services for the multiple months that they already owe me. To make matters worse - they charge you extra $ to go elsewhere in their network or gift to a family member. Would think that post COVID as businesses struggle there would be more focus on customer service but nothing has changed. There are plenty other local places that are nicer and easier to work with. Buyer beware!
Skrevet 18. juli 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
TatyNYC
New York City, NY42 bidrag
mar. 2017 • Alene
You can't go wrong with Massage Envy in North Stamford. I'm not good at planning ahead because of work schedule so it's hard for me to always go to that "go to massage therapist" most people have. So I end up scheduling last minute or at the earliest the day before. Which means I'm usually left with not the best ones for the most cases, at most locations. It has happened many times. At the Massage Envy in North Stamford I've never been disappointed. Starting with the front desk team, and including all the massage therapists I've had there, it's always a GREAT experience.
Skrevet 3. mars 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
mkb935
Connecticut48 bidrag
des. 2016 • Alene
I enjoy my Massage Envy membership thoroughly.
I wouldn't compare it to day spas- they serve a very specific need in the community for affordable packages with periodic visits.
The Stamford location is pretty busy, so it's recommended to book your appointments at least a month in advance, especially if you have a favorite therapist.
Works very well as a gift!
I wouldn't compare it to day spas- they serve a very specific need in the community for affordable packages with periodic visits.
The Stamford location is pretty busy, so it's recommended to book your appointments at least a month in advance, especially if you have a favorite therapist.
Works very well as a gift!
Skrevet 28. desember 2016
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Kevin F
Penryn, UK112 bidrag
apr. 2016 • Venner
Had a lovely massage and totally feel relaxed. The staff were attentive and nothing's too much trouble. My shoulder is now totally free of knots and I'm totally relaxed and content. Can't wait to go again
Skrevet 27. april 2016
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Lil_msbeautiful
Chicago, IL744 bidrag
des. 2015 • Venner
My friend treated me to a massage during my east coast visit. Zac was wonderful. I highly recommend him and the hour long massage. This was much needed.
Skrevet 11. desember 2015
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.
Er dette Tripadvisor-oppføringen din?
Eier eller administrerer du dette stedet? Gjør krav på oppføringen din gratis for å svare på anmeldelser, oppdatere profilen din og mye mer.
Gjør krav på oppføringen din