The Spa at the Diplomat
The Spa at the Diplomat
4
10:00–19:00
Mandag
10:00 - 18:00
Tirsdag
10:00 - 18:00
Onsdag
10:00 - 18:00
Torsdag
10:00 - 18:00
Fredag
10:00 - 19:00
Lørdag
10:00 - 19:00
Søndag
10:00 - 18:00
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4.0
63 anmeldelser
Ypperlig
42
Svært bra
4
Gjennomsnittlig
7
Dårlig
2
Forferdelig
8
Lisa g
1 bidrag
aug. 2024 • Par
Great Spa, But Disappointing Massage Experience recently visited Diplomat Spa & Salon in Hollywood for a couples massage, and while the spa itself was wonderful, my massage experience was quite frustrating. During the session, I asked my therapist Sharon if she could feel any knots in my back, a pretty standard question in my opinion. Instead of simply answering, she told me that my body was just stiff because I work out. Later on, I asked again if she could feel any knots in my shoulder area. She responded by saying that since I’m not one of her regular weekly clients, she couldn’t give me a diagnostic because she doesn’t know my body well enough.She then continued, saying that she couldn’t assess tension without knowing my job, mentioning that different professions feel tension in different areas—teachers in one place, dentists in another, and office workers in their hands. Her tone was a bit harsh, and she seemed annoyed with my questions, which made me feel very uncomfortable and embarrassed. I was particularly concerned because I was sharing the room with my friend, and I didn’t want this awkward exchange to disturb his experience.Despite this, the rest of the visit was excellent. The staff at the reception were warm and welcoming, providing great customer service. My friend had a fantastic experience with his therapist, who was professional and skilled.While the spa has many positives, my experience with this particular therapist "Sharon" was disappointing and detracted from an otherwise great day. I hope this feedback helps in improving the consistency of service across all therapists.
Skrevet 10. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Ciara S
1 bidrag
mar. 2024 • Par
My massage by Jennifer was absolutely phenomenal!! She paid attention to my sore muscles and got everything relaxed and unwound. Highly recommend!!!!!
Skrevet 31. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Alesha B
1 bidrag
okt. 2023 • Par
This was one of the best resorts I have ever stayed. You have to go! Staff was very friendly! The room was spacious and clean with the best oceans and white sand for miles. The spa experience was second to none. Areli and Anaya were the best hosts! They made me feel so welcomed and made sure my experience was unforgettable! Highly recommend!
Skrevet 23. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Chelsea G
2 bidrag
okt. 2023 • Forretning
Overpriced and tiny Spa with rude staff. It wasn’t a warm and welcoming experience, it’s a cold medical feel of a Spa. I didn’t feel like anyone wanted to be there, they were all just on their phones.
Skrevet 26. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Maggie A
3 bidrag
mar. 2023
Awful! Awful! Experience. Massage was booked for 80 min, deep tissue.I asked the therapist for 2 things: 1. to focus on just my back, my arms and legs not to be touched, as I have fibromyalgia in them and 2. for more than most people would tolerate on pressure. I had to remind the therapist (in the first half hour) 4 times to increase the pressure, and then I gave up. I asked for her to NOT touch my legs 3 times, as I held back tears. When checking out I shared my experience. They offered me a very minimal discount and REFUSED to remove gratuity, enough though I did not give them permission to tip. The resolution with management was completely unsatisfactory, as was the service.
Skrevet 29. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Staci G
2 bidrag
mar. 2023 • Familie
The front staff at spa was extremely Friendly and Oleg has hands of God. I will just call him God Oleg. He releases so much tension and pressure was perfect!!
Will definitely return to see Oleg
Will definitely return to see Oleg
Skrevet 12. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hannah G
1 bidrag
mar. 2023 • Venner
The front staff at spa was extremely friendly and Dianelis was great and i fell asleep. i am at peace my favorite part of being at the diplomat.
Skrevet 12. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Christina K
Miami, United States60 bidrag
des. 2022
Really beautiful spa. The oceanfront couples massage room is breathtaking. The massages were wonderful.
Skrevet 20. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
carolanne
Saranac Lake, NY1 bidrag
feb. 2023 • Alene
Absolutely one of the best luxury spas I have ever been to. The atmosphere is relaxing, clean, and inviting. You are greeted by Tracy and Teki at the front desk with kindness and calm. Dianelis gave me the best massage I have had in years! It is a splurge, but I would absolutely go back the next time I am in the area.
Skrevet 11. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Katrina C
9 bidrag
okt. 2022
My husband and I chose the Diplomat to celebrate our Baby Moon this past weekend and one of the main reasons for the trip was to come to the Spa here. We had our first couples massage (mine was prenatal - 7 months pregnant) and we both were absolutely blown away by our experience. We were a little nervous as we have never had a professional massage before and let me tell you that every single member of the spa team made us feel so comfortable and welcomed. The team at the spa front check in, Tecekia, Tracy and Valerie were so welcoming and did great showing us around the spa and answered all of our questions. I didn't catch her name but there was a spa attendant (short blonde hair) who was so sweet and helpful as well! Our massage therapist, Gaelle and Xinia were absolutely amazing. They made both of us feel so comfortable but on top of that they are INCREDIBLE at their jobs. I have not felt that relaxed and pain free probably ever but definitely after being pregnant for 7 months. My husband and I were just completely in awe of how great they were. Xinia did a wonderful job for my prenatal massage and I never felt like I was missing out on anything just because I needed to lay on my sides instead of my stomach. Can't say enough incredible things about Gaelle and Xinia - thank you both! I will recommend them and this spa to anyone who asks me! This spa team is the best thing about this hotel as they were easily the stand outs of hospitality.
-Katrina and Tommy
-Katrina and Tommy
Skrevet 20. oktober 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
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