Palmer House Hilton Historic Lobby
Palmer House Hilton Historic Lobby
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Nabolag: Sentrum / The Loop
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4.0
105 anmeldelser
Ypperlig
63
Svært bra
22
Gjennomsnittlig
7
Dårlig
5
Forferdelig
8
Amy C
San Antonio, TX58 bidrag
jul. 2024 • Familie
Always enjoy visiting the Palmer House Hilton when we are in Chicago. The Lockwood bar is a welcome respite from walking downtown to see the sites and architecture! Shaunda was an excellent server. We visited at the end of July and enjoyed our long weekend. The ballroom views, peacock gate are just a couple of our favorites!
Skrevet 19. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Nicole S
Atlanta, GA41 bidrag
mai 2024 • Forretning
Beautiful older hotel in downtown Chicago. Cleanliness of room was not up to my standards… high touch services like door knobs, light switches, walls and doors were not clean. No fridge in the room for personal items like bottles of water or leftovers from a meal. Hilton failed miserably in this one… My 3 must-haves for any hotel… comfy bed, cold air conditioner and a good hot shower. The bed is pretty comfortable and the a/c was amazing. Water pressure and water temp for the shower horrible! Would not stay here again.
Skrevet 6. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Martin J
9 bidrag
mar. 2024 • Venner
The room has carpet that looks like it was installed in the 1900’s and most of the staff that I encountered acted extremely rude or, deliberately ignorant towards me and this was my first experience as a friends and family member. I didn’t get the full amount of points I was supposed to get according to the email I received when I signed up for the program and they didn’t offer to match the competitors price or give me the additional 25% discount too. The app was not working so I could not use the keyless entry plus the fact that they won’t allow you to validate your parking off their website makes it feel like they are holding you hostage and in line with people who want to check in which makes no sense whatsoever.
Skrevet 18. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Nicholas W
Riviera Maya, Mexico1 bidrag
nov. 2023 • Alene
4 Night Stay - Palmer House a Hilton
Nov 5th - 9th
I was informed during check-in about a $25/night "Urban Destinations" fee applicable for bookings made after September 17, 2023. When I questioned this, the hotel staff mentioned that the fee should have been displayed on the Expedia checkout page, but since I booked through Traveluro at a cheaper rate, it wasn't indicated there.
Additionally, I was 'upgraded' from a one-person stay in a room with one double bed to a room with two double beds. I appreciated the gesture, but it was unexpected.
Upon inspecting the room, I found popcorn, a glow stick, and a toy car under the beds. It was evident that the room hadn't been cleaned thoroughly, and I couldn't ascertain how long those items had been there.
During the first night of my stay, there seemed to be an air pressure issue on the floor, causing my door to slam against the door jam every 15 seconds. I reported this to the hotel staff upon returning from my conference, and they assured me that engineering would promptly fix the door. However, after waiting for three hours until midnight, no one arrived. As a result, I missed out on using my $25 restaurant credit for that day and lost several hours of much-needed sleep. Unfortunately, there was no follow-up from either the hotel or the engineering staff.
On the third day of my stay, I received a text message stating that checkout was available, even though I still had two nights remaining on my booking. When I inquired at the registration desk, they advised me to disregard the message and confirmed that I was indeed booked for two more nights. However, upon returning to my room, my key card didn't work. Assuming it was related to the text message, I went back to the desk to get my keys reprogrammed. However, even after this, the keys failed to work. Reluctant to return to the desk again, I called the hotel's number. After a few minutes, someone arrived at my door, checked the lock, and found that the lock's battery had died. Engineering finally arrived and replaced the battery.
Nov 5th - 9th
I was informed during check-in about a $25/night "Urban Destinations" fee applicable for bookings made after September 17, 2023. When I questioned this, the hotel staff mentioned that the fee should have been displayed on the Expedia checkout page, but since I booked through Traveluro at a cheaper rate, it wasn't indicated there.
Additionally, I was 'upgraded' from a one-person stay in a room with one double bed to a room with two double beds. I appreciated the gesture, but it was unexpected.
Upon inspecting the room, I found popcorn, a glow stick, and a toy car under the beds. It was evident that the room hadn't been cleaned thoroughly, and I couldn't ascertain how long those items had been there.
During the first night of my stay, there seemed to be an air pressure issue on the floor, causing my door to slam against the door jam every 15 seconds. I reported this to the hotel staff upon returning from my conference, and they assured me that engineering would promptly fix the door. However, after waiting for three hours until midnight, no one arrived. As a result, I missed out on using my $25 restaurant credit for that day and lost several hours of much-needed sleep. Unfortunately, there was no follow-up from either the hotel or the engineering staff.
On the third day of my stay, I received a text message stating that checkout was available, even though I still had two nights remaining on my booking. When I inquired at the registration desk, they advised me to disregard the message and confirmed that I was indeed booked for two more nights. However, upon returning to my room, my key card didn't work. Assuming it was related to the text message, I went back to the desk to get my keys reprogrammed. However, even after this, the keys failed to work. Reluctant to return to the desk again, I called the hotel's number. After a few minutes, someone arrived at my door, checked the lock, and found that the lock's battery had died. Engineering finally arrived and replaced the battery.
Skrevet 26. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
susan2909
Aberdeen, UK1 195 bidrag
sep. 2023 • Venner
Of course, we came for the brownie! We were not disappointed. The lobby is lovely, service is excellent and we made a great choice of wine. Our waiter was attentive, he was very busy so top marks. Grab a chair, some wine & people watch in this very grand lobby.
Skrevet 11. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Von1287
Albany, NY765 bidrag
sep. 2022
First of all, this lobby is stunning. We felt like a king and queen sitting their highback chairs with the opulent decor surrounding us. We were happy to grab a coffee here and try the original brownie! I do have to say that the amazingness ended with the scenery. Theb brownie truly was not good. i did not even want a second bite for fear of wasting calories and stomach space I needed later. But pretty cool to try the first brownie recipe I guess!
Skrevet 3. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Grover R
Pensacola, FL22 047 bidrag
jun. 2022
We stayed at the Palmer House and one of the reasons both the historic nature but also the way those old hotels used public spaces. This is one of best lobbies in hotels anywhere. We loved having drinks each night just to be in the lobby. Even if you don't stay here you may want to visit for a drink to see a great hotel lobby.
Skrevet 23. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
dese2
Auburn, NY3 326 bidrag
jul. 2022
The public areas, including the lobby and bar are beautiful. There was live music each night while I was there. And look up at the ceiling!
Seating in the lobby area is in conversational groups, at small tables or at high top tables with electrical outlets.
There is a wait staff if you want drinks or food. I got drinks one night but not food.
It makes a great spot for gathering.
Seating in the lobby area is in conversational groups, at small tables or at high top tables with electrical outlets.
There is a wait staff if you want drinks or food. I got drinks one night but not food.
It makes a great spot for gathering.
Skrevet 1. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Copia W
Chicago, IL55 bidrag
apr. 2022 • Par
This lobby is amazing, and the food is too. It feels like sitting in a palace.
The only dowsides were:
1. A guy who gives tours soent a full half hour walking a crowd around the lobby, loudly announcing what tgey were viewing. No one sat down, had a drink, soaked it in. It downgraded our experience to the point that we returned to our room, rather than feel like we were part of the scenery on display.
2. Saturday night was crazy crowded! As we ate an (excellent) dinner with fun cocktails, there was a line of people waiting for and seating that opened up. The Palmer House should consider having the Lockwood sit down resturant (not just the lobby area) open for dinner on Friday and Saturday nights.
When visiting the lobby, don’t overlook checking out the ground floor shops too. The gorgous marble hallways are amazing, and there is still a shoe shine service available there.
The only dowsides were:
1. A guy who gives tours soent a full half hour walking a crowd around the lobby, loudly announcing what tgey were viewing. No one sat down, had a drink, soaked it in. It downgraded our experience to the point that we returned to our room, rather than feel like we were part of the scenery on display.
2. Saturday night was crazy crowded! As we ate an (excellent) dinner with fun cocktails, there was a line of people waiting for and seating that opened up. The Palmer House should consider having the Lockwood sit down resturant (not just the lobby area) open for dinner on Friday and Saturday nights.
When visiting the lobby, don’t overlook checking out the ground floor shops too. The gorgous marble hallways are amazing, and there is still a shoe shine service available there.
Skrevet 3. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
CNT
1 bidrag
feb. 2022 • Par
Our stay at the Palmer house was awful.
First, we requested a disability accessible room and were surprised to find we had to walk to the farthest room from the elevator.
Second, the bed. The worst bed ever. Completely concave to the point that we were falling into the middle and into each other most uncomfortably all night long.
Third, everything seemed old and dirty and in desperate need of a deep cleaning.
It was so bad we left after one night but they refused to refund us for the second night.
If you’re looking for luxury, look elsewhere.
First, we requested a disability accessible room and were surprised to find we had to walk to the farthest room from the elevator.
Second, the bed. The worst bed ever. Completely concave to the point that we were falling into the middle and into each other most uncomfortably all night long.
Third, everything seemed old and dirty and in desperate need of a deep cleaning.
It was so bad we left after one night but they refused to refund us for the second night.
If you’re looking for luxury, look elsewhere.
Skrevet 7. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
I would like to know the names of theatres in walking distance from the Palmer HOuse.
Skrevet 15. november 2018
For sure CIBC Theater where Hamilton is playing & The Chicago Theater. May be others but those were the 2 I saw. I was there to see Hamilton. An easy ride on the El takes you to Comedy Sportz which is kinda fun!
Skrevet 15. november 2018
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