The Heartland Spa
The Heartland Spa
4
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Amazing retreat with the best staff!
5,0 av 5 boblerjul. 2014
Helt utrolig! Jeg har akkurat kommet tilbake fra et gjensyn i kjerneområdet med tre av mine beste venner fra barndommen. Hagen er vakker, hvis du setter pris på gardens, woods, og den intense grønne Midtvesten så mye som jeg gjør. Jeg nøt begge spa-behandlinger og elsket padling, sykling, turgåing, løper og tar treningstimer der. Kokken gjør en fantastisk jobb med å tilberede sunn og deilig mat, og han var så imøtekommende og søte om catering til min vegansk kost og laktosefritt diett til en av mine venner. Det som virkelig skiller dette stedet skiller seg ut, er de ansatte. Hvert av de ansatte er motivert for å hjelpe deg å slappe av, nyte og lære mer om wellness, og kundeservice det var noe jeg har aldri opplevd noe annet sted. Når det var tid for meg å dra for å nå flyet mitt hjem til Colorado, min venns bilen ville ikke starte. De ansatte (og en super fint guest) hjalp oss prøve å hoppe over starte bilen sin. Når det fungerte ikke, de tilbød seg å kjøre meg til flyplassen -- en 2 timers kjøretur (én vei)! Jeg er fortsatt i sjokk som de var søte nok til å gjøre det, og at de fikk meg til flyplassen i gang! I mellomtiden, de tok seg av min venn og var i stand til å få henne tilbake på veien, først at få henne til å ringe dem da hun kom hjem for å la dem vite at hun gjorde det O. K. Hvis du er ute etter et luksuriøst spa med innestengt personale, er dette heller ikke stedet, men hvis du vil dra et sted å virkelig slappe av og lade opp med folk som virkelig bryr seg om å ta vare på deg, dette er definitivt det!

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4.0
4,0 av 5 bobler7 anmeldelser
Ypperlig
4
Svært bra
0
Gjennomsnittlig
2
Dårlig
1
Forferdelig
0

cw296
1 bidrag
3,0 av 5 bobler
jun. 2015 • Alene
I recently tried the new Heartland Spa in Lake Geneva after visiting the Gilman, IL location several times. It's been open for about a month and none of the previous staff made the move, so it's all new people. Overall it was a pretty good experience, but they're still in transition and staffing up, so I think I'll give it a while before I try it again.

The positives:
* Lake Geneva is a great location with a lot more to do than Gilman - the lake shore path, the cute little shops in town, and easy access to boating options.
* Compared to Gilman the rooms are huge - standard hotel rooms with full bathrooms and tv's. I upgraded to a lake view room with a balcony and it was really nice.
* The handful of people they've hired so far were all very personable and did their best to make it an enjoyable experience for their guests. Brent and Donita were particularly good.

The negatives:
* They need a lot more staff in all areas to make this successful.
* The hotel is in "mixed use" mode for the next 12 to 18 months. So while the spa guests are having a meal or doing yoga, other hotel guests are walking through wondering what's going on.
* They didn't really seem to have a cohesive point of view that represented The Heartland Spa's approach to fitness and dieting. Food tasted good but choices weren't very filling/lacked fiber. And fitness classes lacked consistency on correcting poor form and offering modifications for advanced moves.
Skrevet 4. juni 2015
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Marti B
Saint Peters, MO74 bidrag
3,0 av 5 bobler
nov. 2014 • Alene
The Hearland Spa is closing, so a detailed review is rather pointless. I must, however, rave about the chef. He was personable, charming, and (most importantly, talented. He created the best spa food I've ever eaten. Breakfast, lunch, snacks, and dinner--- all works of art and so delicious. If you haven't enjoyed his cuisine, you have only a few weeks before the spa closes, so get there.
Skrevet 11. november 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Limda S
1 bidrag
5,0 av 5 bobler
Staying at the Heartland was the best decision I ever made and worth every penny I spent.The staff there are a terrific group of people.The food was excellent. By the time I left I had been healed mind , body & spirit. Everyone could benefit from time there.
Skrevet 13. oktober 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Amber_A275
Louisville, CO2 bidrag
5,0 av 5 bobler
jul. 2014 • Venner
Truly incredible! I just returned from a reunion at the Heartland with three of my best friends from childhood. The grounds are beautiful, if you appreciate gardens, woods, and the intense green of the Midwest as much as I do. I thoroughly enjoyed both of my spa treatments and loved paddle boating, biking, walking, running, and taking fitness classes there. The chef does an amazing job of preparing healthy and delicious meals, and he was so accommodating and sweet about catering to my vegan diet and the lactose-free diet of one of my friends. The thing that truly sets this place apart is the staff. Every one of the staff is motivated to help you relax, enjoy, and learn more about wellness, and the customer service there was something I have never experienced anywhere else. When it was time for me to leave to catch my flight home to Colorado, my friend's car wouldn't start. The staff (and a super nice guest) helped us try to jump start her car. When it didn't work, they offered to drive me to the airport -- a 2 hour drive (one way)! I'm still in shock that they were sweet enough to do that and that they got me to the airport in time! Meanwhile, they took care of my friend and were able to get her back on the road, first imploring her to call them when she got home to let them know she made it O.K. If you're looking for a luxe spa with stuffy staff, this is not the place, but if you want to go somewhere to thoroughly relax and recharge with people who truly care about taking care of you, this is definitely it!
Skrevet 21. juli 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Silverfox50501
Fort Dodge, IA6 bidrag
5,0 av 5 bobler
mar. 2014
My daughter & I just got back from an amazing week @ the spa. We chose a week of fitness - with some pampering of course! The food was delicious, the spa treatments were soothing and the fitness classes were geared to everyone's ability. While we were there the new furniture for the Wood Room and the White Room were delivered. Beautiful leather chairs & couches that made relaxing, visiting with new friends or reading a treat. Did I mention the friendly, caring & accommodating staff? Everyone at the spa wants to be sure you have a wonderful visit. The location is calming and beautiful. The bedrooms are a little rustic but who cares when you can find comfy spots for relaxing, visiting or quiet time throughout the grounds and manor house. Try it, you'll like it.
Skrevet 4. april 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Petersgeoff
Chicago, IL8 bidrag
5,0 av 5 bobler
jan. 2014 • Par
My wife and I recently kick-started our 2014 fitness goals (lose weight and get in better shape) with a four night stay at The Heartland. We found it to have both the benefits of a fitness retreat with multiple aerobic and anaerobic (stretching, bosu ball etc.) classes available as well as classes/lectures on nutrition etc.. One of the attractions was that all of the meals are prepared by their chef on site from fresh ingredients and no added sugar - and they were, in a word, delicious! The staff at The Heartlands was friendly and low-key - no hard sell for spa services or extras, just a desire that their guests relax and enjoy their stay.

This is a great place for folks to go to get away from work/family/stress for a weekend or a week while eating healthy and exercising as much as you want (or being pampered with a full suite of spa services like massages, manicure/pedicures, facials etc.). We thoroughly enjoyed our stay!
Skrevet 7. januar 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Lora D
Chicago, IL1 bidrag
2,0 av 5 bobler
My boyfriend treated my mom, sister and myself to the "Day of Pampering" package. When setting up the appointments the receptionist failed to mention that we would be separated during our treatments! My sister and I started off with a 2 hour manicure/pedicure. Meanwhile, my mother's first service didn't take place for an hour and fifteen minutes from when we arrived. Worst, worst worst manicure/pedicure I have ever had. My girl was extremely fast and did a horrible job! The nail polish was wavy, sloppy, inconsistent and chipped off 2 days later. She was not very personable and left after each step. My sister had nail polish all over the sides of her fingers! The sea-salt scrub was just ok. I do not have anything to compare it with, but my mother does. She reported that this was nothing like she has had in the past. Previous sea-salt scrubs consisted of massaging of the salts. Where as this one was getting basted with oil, and salt and a quick rub. The only reason I am giving this a poor instead of a terrible is due to the massage! The masseuse (Susan) was very knowledgeable and made a noticeable difference with the pain in my back. She also took her time, and in fact went over the allotted time, showing me stretches to do at home to help with the daily grind of my job.
Skrevet 8. august 2013
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
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The Heartland Spa (Gilman) - Alt du må vite før du besøker - Tripadvisor

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