Amc Loews Rio Cinema 18

Amc Loews Rio Cinema 18 anmeldelser, Gaithersburg

Amc Loews Rio Cinema 18
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3.0
13 anmeldelser
Ypperlig
3
Svært bra
4
Gjennomsnittlig
0
Dårlig
1
Forferdelig
5

Jack M
1 bidrag
mai 2022 • Venner
After driving 55 minutes and spending $120 on food and tickets, I WILL NOT return to this crappy theater!! Our show was supposed to start at 7pm. We arrived at 6:30 and our show did not start until 8:15! We missed the entire pre-show and first match of our event we spent $25 a piece on tickets for, all because they couldn't get the right channel on!! Their excuse they told us was it was an issue they were having with DirectTV, but it was in fact they couldn't get the right channel tuned! We were in the theater watching them changing the channels! Absolute bull!!! We were only given a free pass for compensation. That is not an appropriate form of compensation and I'll be contacting corporate.

Their bathrooms only had 1 operating soap dispenser and 1 of their 2 Coke Freestyle machines weren't working for ice. For such a big theater in a busy location, they really need to step up to attract guests, especially driving all that way for an exclusive AEW showing. Next time I'll save my money and order from home instead of experiencing it on the big screen. Avoid this AMC unless you like to waste your hard earned money!
Skrevet 30. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Nena A
Myersville, MD4 bidrag
des. 2021
Wish I could give a 0! Honestly, the worst experience ever! Don't go there. Like 50% of the people around me were complaining. So, we drive an hour to have dine in seating only to find out there is hardly anything available. So, at this point you might think an apology is in order, but the response was dismissive and rude. They basically said they were busier than expected and ran out. Mind you, this is Wednesday! A busy weekend makes sense, but ITS WEDNESDAY! I then asked why not but a disclaimer on the website? The manager. Zeke who took 30 minutes to even deal with me said that couldn't be done since it would require updating it every day, duh! This isn't the worst part of the experience. He and the other manager, Tiffany were not only rude but smirked when implying I should get over and go enjoy my movie. She even said, aren't you going to miss your movie? What happened to customer service or at least begin with an apology before explaining its out of your hands, which it wasn't. Or, what about some consideration for the patrons experience. Does no one care? Are people just rude without regard for others? I did try to reach the GM, Nadiyruh Malick, via the contact information given to me. It was automated and suggested I go to the website which doesn't contain contact info or a place to leave comments. Instead, you are prompted to email complaints which give automatic replies and no real contact or resolution. Best response is to NEVER GO THERE!
Skrevet 31. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

LolaGo1
Washington DC, DC5 689 bidrag
des. 2019
We decided to see a movie here on this cloudy, rainy day. Cost is $6.49 per person for earlier screenings - we watched a 10:40 a.m. movie.

Kiosks are available for purchasing tickets. Staff help those having issues with these kiosks. Inside, the chairs are very comfortable and can be adjusted to one's preferences. Dine-in is available, foods are ordered before proceeding to their designated theaters, and the staff brings the ordered foods to customers.

Restrooms are clean. There is a bar selling drinks, but we did not order any drinks here. There are restaurants inside the building and there are also restaurants outside, in the vicinity of this attraction. Free parking is available at the attached garage.

Will definitely watch movies here again!
Skrevet 29. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Whatsfordinner9
Gaithersburg, MD25 bidrag
nov. 2019 • Par
We were looking forward to seeing Charlie’ Angels today at the AMC Rio Theater which has undergone a complete remodeling.

Unfortunately, the theater disappointed from the start. As Stubs Premier members we waited for over 15 minutes (in the short line) to get popcorn and a drink due short staffing (or misaligned staffing).

Two soda machines had no ice available and when we finally found a soda machine that could dispense ice we found that the soda was flat with no carbonation and no personnel were available to deal with the problem due to food lines that extended up the stair and out into the lobby of the theater.

While the theater itself was nice with assigned reclining seating we found that my wife’s seat wouldn’t recline.

With so many new upscale theaters in the area this theater seems like a crap shoot. So we’ll be trying out some of the other theaters for future visits.

Hope that this theater solves its many issues.
Skrevet 24. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Victoria M
Key West, FL64 bidrag
aug. 2019 • Alene
The location/proximity to area hotels is great for people from out of town...the theater, restrooms, seats, tray tables all need cleaning. I was very surprised at the amount of cleaning needed given that it was a Tuesday and not really busy compared to weekend dates. Customer service at the ticket counter was lacking, I was encouraged to use a kiosk even though there was no one behind me, it was my first visit to the theater, and I had questions. Overall it was very disappointing for a theater.
Skrevet 13. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Voyager0021
Gaithersburg, MD526 bidrag
jul. 2019 • Familie
First time going after they redid the place. Wow! What a transformation and by far the nicest theater I’ve ever been to. Love the reclining seats and extra space between rows. What a first class experience! And the prices are standard movie prices!

Have to say though...not a fan of having to pick my seats ahead of time. For me it’s not really so much where I sit...but who I sit near. But with the extra space all around, I didn’t even realize anyone else was even in the theater!!

Wish the trays were a little bigger too.
Skrevet 5. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Forrest
Germantown, MD2 bidrag
feb. 2019 • Venner
Nice place but they do t tell you that if you order drinks in their bar you can’t take them to their upstairs theaters. Would be easy to put up a sign at the entrance but nothing. Thanks for charging us for drinks we couldn’t drink without being late for our movie. Not impressed!
Skrevet 24. februar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

LolaGo1
Washington DC, DC5 689 bidrag
jan. 2019 • Venner
My friend and I recently watched two movies here. We enjoyed both movies and had our delicious snacks delivered to our seats.

Seats are very comfortable and can be adjusted to one's preferences. There is ample parking spaces in the garages and several restaurants near by.

Will watch movies here again!

Skrevet 12. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

gilstrap_robert
Rockville, MD177 bidrag
des. 2018 • Familie
Very nice movie theater in nice area. They have a bar out front in case you are early. Bought our tickets online and the ticket staff made it a good experience.
Skrevet 21. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

rcs_multiverse
Gaithersburg, MD27 bidrag
okt. 2018 • Venner
Yayyy! Just not enough space for words in this block to emphasize how much this place means to me. Just think for a moment! Now your chairs really power recline whilst your drink sits in a deep holder on a platform large enough to support your dinner plate.

Imagine your row of seats beeing deep and far enough from the rows in front and behind you. Imagine having a lounge with a full service bar and, perhaps a menu to order your 'to be served' meal in your designated theater seat. Imagine sooo much room in your seat between your neighbors that your elbows never ever compete for arm rest corners.

Finally, enjoying the big screens including previews for 20-30 minutes. This, I look forward to from movie-to-movie. Bring them on!!!
Skrevet 9. oktober 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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