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Soaring Eagle Waterpark

5665 E Pickard St, Mount Pleasant, MI 48858-5013
+1 989-817-4801
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Kathi F
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Oversikt
  • Ypperlig21 %
  • Svært bra37 %
  • Gjennomsnitt26 %
  • Dårlig5 %
  • Forferdelig8 %
14 mai 2014
“Great Getaway!”
23 mar 2014
“Stand and Wait”
BELIGGENHET
5665 E Pickard St, Mount Pleasant, MI 48858-5013
KONTAKT
Nettsted
+1 989-817-4801
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Spørsmål og svarStill et spørsmål
Jen W
I'm really confused. I booked 3 months in advance, we're paying over $200 a night because I am terminally ill. Customer "service" said that we "can't use the waterpark until we are checked in with a room." Seriously? You won't allow me to go to the waterpark until your employees clean a room? I'm dying, this is the last trip with my 9 year old. We've been so excited and you won't let us use the waterpark for a few hours while the maintenance cleans the rooms? I am heartbroken, my daughter is in tears (we can't stay late Tuesday because I have chemo Wednesday). How is it possible to take so much of my money in advance, advertise about day-passes (I offered to pay for but for Spring Break you aren't selling). If ever there was a reason to allow us to use the facilities before your staff gets around to cleaning, this would warrant it. I'm not one to use my illness to get things, I hate the stares from being bald and on oxygen at 39 years old but for my love of my daughter I beg you to make this wish come true. Jen W
3 april 2016|
Svar Vis alle 3 svar
Svar fra feetonthebeach | Anmeldte dette stedet |
You can get in the waterpark at 1:00 on the day you check in, even if your room is not ready.
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Rylee N
Would it be fun for two twelve year olds and one ten year old?
7 februar 2016|
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Svar fra feetonthebeach | Anmeldte dette stedet |
They will have fun....not as much fun as younger kids. The bigger parks may be better for that age. I think I tis more geared for 2-6 year olds. Your kids have 2 short tube slides, and a surf wall.
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