Spalon Montage
Spalon Montage
3.5
Om
Varighet: 1-2 timer
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringen
Bli den første til å laste opp et bilde
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.

De beste måtene å oppleve attraksjoner i nærheten på


Vi utfører kontroller på anmeldelser.
Tripadvisors tilnærming til anmeldelser
Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
Finn ut mer om moderering av anmeldelser.
3.0
3,0 av 5 bobler16 anmeldelser
Ypperlig
6
Svært bra
3
Gjennomsnittlig
0
Dårlig
1
Forferdelig
6

Eloise R
Minneapolis, MN1 bidrag
1,0 av 5 bobler
jun. 2024 • Familie
Terrible customer service. It is not worth the time and money spent to go to the salon when there are much better spa options available in the Twin Cities that treat their customers respectfully.
Skrevet 11. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Path
2 bidrag
1,0 av 5 bobler
feb. 2024 • Venner
Very disappointed. Booked a facial with a friend. At check out my facial was $25.00 more than my friend’s. Reason? Rep upgraded me to a “collagen facial. Was I asked? No. I was told: “Now I’m going to put collagen on your skin”. I reserved a “facial” I should have been advised of the additional cost.
Skrevet 28. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Nichole K
Napa, CA31 bidrag
1,0 av 5 bobler
apr. 2023 • Venner
I had 2 massages booked for my friends 40th bday. Shortly before they called to cancel as they were short a masseuse. No apology, no concern, no offer to discount a future treatment or any attempt to rectify our ruined plans except an offer for a facial instead which neither of us wanted. Rude staff and manager. Ruined our plans, my friend came up from Mankato for our spa day for her bday, and they couldn’t have cared less. Things happen of course but the way they dealt with the situation was atrocious. If you want to actual get your treatment and have good customer service, go elsewhere.
Skrevet 22. april 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Shawna M
1 bidrag
1,0 av 5 bobler
mar. 2022
Took my daughter here as a special treat for a day off school for conferences and a treat for her amazingly hard work on her grades. We ventured from our usual special occasion spa as I told her I had been to Spalon before and we should check out a new place for her. Both of our facials were wonderful however we had a massage and her therapist Jasmine was so rude to my daughter. We were in the couples massage room due to my daughter's age and I could here the tone of voice her therapist was using and the rude way she spoke to her the entire time-like my daughter was a complete annoyance to her. Afterward I asked how it was and my daughter told me it hurt the entire time as Jasmine was being so rough. If you are not able to deal with a teen girl maybe a different therapist should be assigned to these customers. I told the front desk person all of this when checking out and she apologized but did not bring a manager over or anything, it is an expensive day and I would think that
Skrevet 5. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Carol
1 bidrag
5,0 av 5 bobler
jun. 2021
I have gone to Spalon Montage several times for a massage, and I have never been disappointed. I love sitting by the fireplace before and after the massage. The staff is friendly and professional. I can't wait until my next visit.
Skrevet 25. juni 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sandra D
Edina, MN14 bidrag
5,0 av 5 bobler
sep. 2019
Every time I go here, I am super pleased with the attentiveness of the staff the quality of the service and the end result. While a little on the pricey side, I find it worth it.
Skrevet 10. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Andrea A
Prior Lake, MN173 bidrag
5,0 av 5 bobler
mai 2019 • Alene
I booked a one hour massage with Trisha on May 7th. There is construction in that area so know that before you go. Even so I didn't have trouble parking in the parking garage directly across from the spa. Everything was clearly marked.

Check in went smooth. The locker was clearly explained and the spa waiting area very cozy. They had the best coffee ever with flavored creamers and fruit infused water.

Trisha did a really great job with my massage. I picked from 8 different aromatherapy options. There were hot towels placed around my feet multiple times during the massage along with my face. It was truly amazing. All the little thoughtful luxuries included in the massage really sets Spalon Montage apart from the competitors.
Skrevet 23. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

stephsk8s
Minneapolis, MN54 bidrag
1,0 av 5 bobler
jan. 2019 • Alene
Got the day off unexpectedly last week and my skin has been dry, so I thought a moisturizing facial would be a nice treat. Booked the $75 montage facial, asked for a moisturizing mask. My esthetician asked about a peel, and I explained that my skin is very sensitive and I only wanted a basic moisturizing mask - she let me know she thought the collagen mask would be best but never mentioned it would cost extra. A few minutes in to the exfoliation, I tell her it is itching, she realizes my forehead is blistering from the products and makes a comment that maybe I wasn’t a good candidate for a peel.

When I got to checkout, where my skin was clearly inflamed & eyebrow area blistered, had been up charged to $135 (because of the collagen mask being a specialty add-on); and was given attitude about only paying a 15% tip.

My dry skin from last week has been replaced with burns and a full face breakout. Hard pass on going back.
Skrevet 30. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Danielle D
Minneapolis, MN29 bidrag
1,0 av 5 bobler
mai 2018 • Par
We decided to splurge on a couples massage for our wedding anniversary and tried Spalon Montage. The experience went from bad to worse. Getting into the building was a nightmare. The construction made it a huge hassle to find parking, let alone find the hidden tunnel to access the building.

By the time we made it to our appointment, we were given no guidance and left to fend for ourselves in the locker room. The instructions to lock the locker isn't even on the lockers! It's by the sinks on the other side of the locker. WHY? Then, the lockers wouldn't lock and I had to track down staff who confirmed that they've been having problems with the lockers and she needed to use the master key to reset it.

Meanwhile, this is eating up my massage time. That would have been nice to know.

The nightmare didn't get better.

My massage was from Karen. I'm sure Karen is a nice lady, but she's not attuned to customers. I was never asked if the pressure was okay. IT WASN'T. I literally asked, "What are you doing?" after several minutes of no movement. Then I sarcastically stated, "I thought you took a nap." Was it right? Maybe not, but I was irritated that the massage I received was at best a 4/10. My husband rated his massage at 5/10.

It gets worse.

The one hour massage that started late ended EARLY. Then, we paid over $200 for MAYBE 20 minutes of what's equivalent to a lotion rub. We still tipped 20% and left fuming. This was supposed to be a special day for my husband and I to finally relax and be pampered. Spalon Montage did not live up to the reviews and was a huge disappointment.
Skrevet 2. mai 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Amy C
Minneapolis, MN29 bidrag
4,0 av 5 bobler
feb. 2018 • Alene
My husband gave me a mini-retreat package as a birthday gift. I have my usual and longtime hairstylist, esthetician, and masseuse so I don't often use the services at Spalon - only when I get a package. I was very happy that this experience was better than others I had 5+ years ago. Jasmyn did my massage and I'm seriously considering using her as my new go-to. I like a firm touch and she delivered, because of the time limitation on the package there wasn't the necessary time needed. However she asked me what to focus on and she was able to do a good job there in addition to other spots. The massage did not feel rushed as it has at other places when time was an issue. Side note: one can always add more time to a package (you just pay the difference) - I wish I would have. Note to Jasmyn, sorry I drooled on your floor - the massage was that good! Nou did an excellent pedicure, my feet still look good 2 weeks post pedi. Taylor did the blow dry and she did a good job as well. I have a feeling she's a newby as conversation was a little awkward - but that comes with age and experience. And I don't want to chat while having my hair blown anyway! The one downfall (that was rectified) was check in. The person who checked me in asked me to sit in the general waiting area. I questioned it because in the past when one is using a package, they have you go to the locker room to change into a robe and wind down in the relaxing inner sanctum waiting room. I arrived early in order to take advantage of this but it took awhile for us all to figure out what happened. Unfortunately the massage had to be cut short. They discounted that portion of the package and gave me an additional parting gift so they certainly stepped up to correct it. For a short while I worked at a competitor and I'd say Spalon is a better value and experience. I highly recommend Spalon when booking spa days as they have the range of services and facility that makes it an enjoyable splurge. I also recommend arriving early to wind down before services.
Skrevet 26. februar 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Viser resultatene på side 1-10 av 16
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.
Er dette Tripadvisor-oppføringen din?
Eier eller administrerer du dette stedet? Gjør krav på oppføringen din gratis for å svare på anmeldelser, oppdatere profilen din og mye mer.
Gjør krav på oppføringen din

Spalon Montage (Edina, MN) - Anmeldelser - Tripadvisor

Alle hotell i EdinaHotelltilbud i Edina
Alle ting å gjøre i EdinaSpa og velvære i Edina
RestauranterFlyReisehistorierCruiseLeiebiler