Tower Spa
4.5
09:00–19:00
Mandag
09:00 - 19:00
Tirsdag
09:00 - 19:00
Onsdag
09:00 - 19:00
Torsdag
09:00 - 19:00
Fredag
09:00 - 19:00
Lørdag
09:00 - 19:00
Søndag
09:00 - 19:00
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Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
Finn ut mer om moderering av anmeldelser.
4.5
44 anmeldelser
Ypperlig
30
Svært bra
8
Gjennomsnittlig
4
Dårlig
1
Forferdelig
1
Kellee Murphy
Barre, MA3 bidrag
feb. 2020
The spa personnel was extremely accommodating and pleasant! I had a wonderful couples massage , pedicure and manicure.
The accommodations and lounges were peaceful.
The accommodations and lounges were peaceful.
Skrevet 8. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear 53kelleem,
We appreciate you taking the time to complete this wonderful TripAdvisor review. Our team takes pride in the service and experience each guest has and your input is highly valued.
Thank you for choosing Mountain View Grand Resort & Spa for your recent stay!
Warmest Regards,
Christopher Diego
Managing Director
Skrevet 13. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Pitt
Holyoke, MA19 bidrag
okt. 2019
what a wonderful place our room had a balcony over looking the mountains the beds were very comfortable room servile the staff was friendly and very helpful close to everything but who would want to leave this restful place we didn't
Skrevet 2. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for the wonderful review! We look forward to your next visit here at Tower Spa & Boutique!
Skrevet 2. desember 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Robert C
Windsor, VT29 bidrag
aug. 2019 • Par
My wife and I spent some time at the spa and it is amazing! The staff are friendly, the lounges are comfortable and the services are great with BEAUTIFUL views!
Skrevet 10. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Robert C,
Thank you for taking the time to complete a TripAdvisor. I am so glad that you enjoyed your stay and the beautiful views for your anniversary. We look forward to welcoming you back again soon!
Christopher Diego
Managing Director
Skrevet 13. august 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Gartski
120 bidrag
apr. 2019 • Alene
I very much enjoyed the rejuvenation body treatment with Becca. She was personal and professional. The facilities were very clean and I would very much enjoy another treatment at the tower spa.
Skrevet 24. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Gartski,
We appreciate you taking the time to complete a TripAdvisor. Our team takes pride in the service and experience each guest has and your input is highly valued. We look forward to your visit to the resort in the future.
Thank you for choosing Mountain View Grand Resort & Spa for your recent stay!
Warmest Regards,
Christopher Diego
Managing Director
Skrevet 29. april 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
ltngold
Massachusetts83 bidrag
jan. 2019
My husband and I enjoyed services in the spa this past weekend - I had the foot restorative treatment and he had a deep tissue massage. My treatment was relaxing and the therapist was very friendly and I enjoyed the whole experience. My husband (who enjoys massage wherever we go) had a therapist who was over ambitious and seemed to be more interested in his technique than the clients comfort. 72 hours later my husband was feeling significant discomfort and wished he had made a different selection. Overall the spa area is very comfortable and relaxing.
Skrevet 14. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear ltngold,
I am so glad to hear that you enjoyed your foot treatment and massage, but please accept my sincere apologies for the discomfort your husband felt. I shared your review with all of my therapists and addressed the absolute importance of putting client comfort above all else. I do hope you will consider visiting the Tower Spa again in the future.
Sincerely,
Olivia Ashby
Director of Health & Fitness
Skrevet 21. januar 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
GoPlaces288143
Lenoir City, TN7 bidrag
des. 2018 • Familie
The massage itself was fine. But the spa left much to be desired. It is rather small, there are no showers, sauna or steam room, and, worst of all, there is not a lounge for you to hang out and relax after the massage.
Skrevet 30. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear GoPlaces288143,
Thank you for your feedback here on TripAdvisor. I am truly sorry that you did not thoroughly enjoy your visit to the Tower Spa. I am a bit surprised by a few of your comments as we do have separate lounges for both men and women that include showers and relaxing areas. We also have a new couples lounge for couples to enjoy. I have addressed your comments with my team in the chance that you were not made aware of these facilities. If this is the case, I sincerely apologize.
If you have any additional questions or concerns, I am at your service.
Warmest regards,
Olivia Ashby
Director of Spa & Fitness
Skrevet 7. januar 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Amy D.
Shelton, CT25 bidrag
des. 2018 • Familie
My husband and I had a couples massage and it was by far the highlight of the trip for me. The relaxing area before and after the massage was clean and comfy. The massage itself was one of the best I've had - I highly recommend!
Skrevet 27. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We appreciate you taking the time to complete a TripAdvisor. Our team takes pride in the service and experience each guest has and your input is highly valued. We look forward to your visit to the resort in the future.
Thank you for choosing Mountain View Grand Resort & Spa for your recent stay!
Warmest Regards,
Christopher Diego
Managing Director
Skrevet 31. desember 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
WhaleCome18
12 bidrag
feb. 2018 • Par
We had the Signature Tower Package cpuples message. Absolutely the most relaxing and peaceful 75 minutes!!
Skrevet 19. februar 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear WhaleCome18,
The Tower Spa is a wonderful place to relax and we're delighted you were able to enjoy the Signature Tower Package. We hope to be able to welcome you again for more services in the future.
Christopher Diego
Managing Director
Skrevet 9. mars 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Bruff0316
13 bidrag
des. 2017 • Par
Got a couples massage with my wife and it was a great experience. Scott took great care of me and I can’t remember the name of the woman who took care of my wife, but she was so nice. They squeezed us in last minute and we were so happy with our services!
Skrevet 28. desember 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Opinionated1114,
Thank you for taking the time to review! We're pleased to have been able to accommodate you and your wife during your stay. I will be sure to let Scott and the spa staff know how happy you were with your services. We hope to welcome you again in the future.
Christopher Diego
Managing Director
Skrevet 4. januar 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Amanda C
Boston, MA68 bidrag
okt. 2017 • Par
Booked a morning appointment for a hair treatment. I did expect more from it based on the description. Stylist wasn't too friendly and seemed like she didn't want to be there. Wouldn't book this treatment again.
Skrevet 8. oktober 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Amanda C,
Thank you for taking the time to review. I have attempted to reach out to you through TripAdvisor with the hope of speaking directly. I am sorry we were unable to connect.
Please accept my sincerest apologies for the service you experience during your hair treatment. I have spoken directly to the staff in question and additional training has been provided.
We hope we will be able to welcome you back for a future stay. If you have any additional questions or concerns, I am at your service.
Jennifer Belanger
Director of Health & Wellness
Skrevet 13. oktober 2017
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Do you still offer couples massages? I'm seeing great reviews for them online, but I don't see it on the menu of services.
Skrevet 12. januar 2015
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