Chilford Hall Vineyard
Chilford Hall Vineyard
4.5
09:00–16:00
Mandag
09:00 - 16:00
Tirsdag
09:00 - 16:00
Onsdag
09:00 - 16:00
Torsdag
09:00 - 16:00
Fredag
09:00 - 16:00
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4.5
459 anmeldelser
Ypperlig
299
Svært bra
107
Gjennomsnittlig
18
Dårlig
16
Forferdelig
19
natasha s
1 bidrag
apr. 2024 • Par
Tried to see about booking wedding reception there I’ve sent emails phoned them and no replies so now looking somewhere else to have my wedding
Skrevet 15. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Natalie B
2 bidrag
apr. 2023 • Familie
Failed to provide the afternoon tea and wine tour we paid for. I have called and emailed multiple times to book but received no response to the multiple emails and voicemails. Never got to use the gift voucher for 4 people, which has now expired. I understand they had a flood, but there is no excuse not to response for over 9 months
Skrevet 11. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Mike Porter
6 bidrag
sep. 2023 • Par
Conirmed "Trip" with lunch in Nov 2022, Cancelled by Chilford in February 2023.
Despite three emails they have not refunded the "price increase excess" that I was charged in November 2022.
Your Admin is shocking.
Despite three emails they have not refunded the "price increase excess" that I was charged in November 2022.
Your Admin is shocking.
Skrevet 10. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Penny T
Eydon, UK3 bidrag
mai 2023 • Par
TOUR CANCELLED!
Tour and lunch bought through Chilfords own website in January 2023 as a gift for my brother and sister in law. Vouchers received in post and gifted on. When booking was attempted in March 2023 website said tour cancelled for 2023 season. Numerous phone calls and messages are unanswered and email results in automated message saying refer to website. They will not enter into any discussion about alternatives or to say when this may be available. They have a no refund policy but how can this be fair when they are the ones not supplying what has been paid for.
I believe they continued to sell these tours and lunches when they already knew they wouldn’t fulfill the service.
TERRIBLE COMPANY.
Tour and lunch bought through Chilfords own website in January 2023 as a gift for my brother and sister in law. Vouchers received in post and gifted on. When booking was attempted in March 2023 website said tour cancelled for 2023 season. Numerous phone calls and messages are unanswered and email results in automated message saying refer to website. They will not enter into any discussion about alternatives or to say when this may be available. They have a no refund policy but how can this be fair when they are the ones not supplying what has been paid for.
I believe they continued to sell these tours and lunches when they already knew they wouldn’t fulfill the service.
TERRIBLE COMPANY.
Skrevet 15. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Carole S
Royston, UK79 bidrag
apr. 2023 • Par
Sadly we haven't visited because the experience we paid for is not available. I called in December and was told to call back in February, after leaving lots of messages I then emailed twice with no reply either. After some investigation it appears the vineyard is up for sale so no experience for us
Skrevet 13. april 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Mike Porter
6 bidrag
feb. 2023 • Par
It can not be improved, Chilford Hall Tour of Vineyard with Lunch have abruptly been CANCELLED.
I booked using an Experience or gift Voucher provider, as a result of which, are NOT being refunded by Chilford.
I booked using an Experience or gift Voucher provider, as a result of which, are NOT being refunded by Chilford.
Skrevet 28. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Peter D
Suffolk, UK18 bidrag
feb. 2023
Booked a trip for two with lunch via Buy-a-Gift, only to have it abruptly cancelled by Chilford with minimal explanation and no offer of refund - we were just referred back to Buy-a-Gift, who only offer exchanges. So we took an alternative. Chilford themselves were so unhelpful, un-apologetic and unwilling to take any responsibility for their own actions that I would never consider them or their products again.
Skrevet 23. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
jan R
Whiteparish, UK47 bidrag
sep. 2022
Given a Virgin Experience gift from our children of Chilford Hall Vineyard tour & "2 course lunch", when we booked the confirmation email from Events clearly states you must bring the original voucher on the day. Sadly we missed the Vineyard tour as forgot our voucher so went home for it, at no stage did anyone ask for a copy of said voucher! The Guide was very informative on the wine tasting, lunch consisted of a fairly basic Caesar salad & ice cream in a crispy shell. We wrote to Chilford highlighting that if they insist you bring the voucher, at the very least they should check them on arrival. Unfortunately this fell on deaf ears & what has marred our experience was the very off hand way in which Chilford responded. This can be noted with other complaints on tripadvisor....
Skrevet 22. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jenny H
London, England, United Kingdom34 bidrag
sep. 2022
We finally got to use our gift voucher to attend a morning at this winery, which included a look around the vineyard, talk about how the wine is made etc, followed by wine tasting & a light lunch. Graham was our guide and he was very friendly and extremely knowledgeable and happy to answer questions during the tour. A very informative morning and left with a few bottles of their delightful wine. I would highly recommend.
Skrevet 19. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
L82sha
1 bidrag
sep. 2022
Disgusted! Cannot even book a tour. No one answering the phones either.
What a con beware if booking for a gift!
What a con beware if booking for a gift!
Skrevet 8. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
we are due to visit this weekend. Any recommendations for overnight stay nearby?
Skrevet 8. juni 2022
If a dry day, are flat sandals suitable footwear for the afternoon tour?
Skrevet 20. september 2021
Definitely wear flat shoes as there’s quite a walk to the vineyard from the hall. I would wear closed in shoes though.
Skrevet 21. september 2021
Hi, we have the morning tour, wine tasting and lunch booked. Can anyone advise what time you finish up roughly?
Thanks ever so much
Skrevet 11. juli 2021
You finish about 1/1.15pm as they have to clear up before the afternoon tour.
Skrevet 12. juli 2021
We have a "buyagift" voucher for the vineyard tour and tasting with afternoon tea. Are we allowed to bring our dog (Schnauzer). Kind regards.
Skrevet 5. januar 2021
I have a tour and afternoon tea booked. Can anyone tell me what time we will finish the afternoon tea? Thanks
Skrevet 12. juli 2019
You will have a great afternoon , and as the other reply says you will finish between 5 pm & 5.30 pm .
Skrevet 16. juli 2019
Can it be reached by public transport?
If yes, what is approximate cost from London or Cambridge Railway Station?
Skrevet 8. august 2018
Taxi, as suggested, as in middle of the countryside
Skrevet 29. august 2018
where is the nearest train station & is it possible to get a taxi to & from the station? thanks
Skrevet 26. november 2017
There are several nearby but I think the nearest depending on where you are coming from is Whittlesford which is 11miles. No idea about taxi to there exactly but our taxi from Cambridge to Stow (6miles) cost £15 each way at night.
Skrevet 13. desember 2017
How do i purchase a gift voucher for Afternoon Tea, Tour and tasting??? I have now telephoned 4 times and emailed yourselves. You clearly state that your offices are open 9-4......but there is no one there just a answer machine! I left a message but no one has come back to me......
Skrevet 7. juli 2017
Yes they are, in the lead, throughout the vine walk but not inside the cafe area. There is seating outside and water bowls.
Skrevet 23. juli 2016
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