Grumant Arctic Travel Company
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Cyril K
Zürich, Sveits2 bidrag
aug. 2022
I was on a three-day guided tour in Barentsburg and three days in Pyramiden, which I booked myself. The guided tour was fantastic. My guide had excellent knowledge and obviously a great passion for these places. The tour broadened my horizons and I always felt in good hands and safe. In both hotels I met wonderful, open, humorous and culturally interested team members who took perfect care of me. I grew very fond of them. I also had very good food. Anyone interested in Soviet history and architecture and the Arctic should come here. I will come again.
Skrevet 23. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Swiss_Polar_Bear, Thank you for your wonderfully enthusiastic review! We appreciate you acknowledging the service provided by our guides and the rest of the team. They will be delighted to know that their passion for the Arctic is being recognized by you. Nothing makes us happier than to know our beloved Arctic explorers want to return. On behalf of the entire team, it was wonderful having you with us and it would be our pleasure to welcome you back to Barentsburg and Pyramiden very soon. Yours, ATC Grumant
Skrevet 2. september 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

sabine v
Nederland32 bidrag
jul. 2022
I did the HUNT FOR ARCTIC ADVENTURE and it was worth EVERY penny (or cent in my case). We got to experience a little bit of Spitsbergen and life as it is and was back in the days. This was one of the BEST company I travelled with! The guides were very experienced, patiently and last but not least....NICE and FUN to be around! I spend 7 days with these awesome guides! They did not hurry the group, gave us time to take in all that Spitsbergen has to offer! Because of not rushing we got to see the reindeer, walrus, whales, polar bears, jellyfish, puffins next to all the beauty of the mountains, glaciers, tundra.....In 1 word.....WOW!!!!!!!!!!!!!!!!!!!!!!!!!!
I highly recommend this travel agency!!!!!!!!!!
Thank you for a trip of a life time
Skrevet 4. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Sabine, Thank you for taking the time to share this lovely review and we are delighted to know that you enjoyed our Hunt for the Arctic adventure here in Spitsbergen. We are so happy to read your recognition of our experienced and fun guides, wildlife and the Arctic nature. Thank you for choosing Arctic Travel Company Grumant and we look forward to welcoming you back again in the future indeed. The Team
Skrevet 11. oktober 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Consuela
Monaco18 bidrag
jul. 2022 • Venner
I am in awe of the stellar team at Grumant Arctic Travel Company (GATC), and I do not say this lightly. My review is organised by location, I hope you find this useful when choosing your tour on Spitsbergen.

3 Day Pyramiden ‘ghost town’ tour by RIB

As recommended by GATC, we arrived in Longyearbyen a couple of days prior to the start of our trip. I strongly recommend doing the same, to get somehow acclimated to the ‘midnight sun’ (in summer). If you spend more time on the island it is best to first get acquainted to the largest settlement. It made for a starker contrast when we got to Pyramiden.

On the day of our tour, we were picked up by Julia and Valentin, and driven to the guesthouse Russkiy Dom. From the get-go, they were both extremely welcoming and informative, putting our mind at ease about the upcoming 3hr RIB trip through a very clear safety briefing. We did not stay at the Guesthouse on this occasion, but the space looked super cosy and in a quiet area of Longyearbyen.

If you are reading this review, you probably know (or are about to look into) all the rich history of Pyramiden as a socialist utopia, built to the highest soviet standard. What I’ll focus on instead is the 7* star service of GATC, which seemed all so effortless to their team throughout our visit.

The guides

We were very lucky to have Igor as our local guide in Pyramiden. He was ridiculously knowledgeable, funny and a seasoned storyteller. Ask him about all the best to do and see in Pyramiden!

I am not very sporty, but even I found the 6-hour hike to the glacier on top of Table Mountain so fun and rewarding, in the company of our guides Oleg and Daria. They both have a commending love and respect for nature, as well as skillful knowledge of the Arctic - this made us feel in great hands. Oleg’s genuine excitement about all wildlife was particularly heartwarming to see. Both Oleg and Daria take care of the area around Pyramiden (in their ‘spare time’!) and ensure the routes are safe and appropriate for visitors and locals alike – I recommend chatting to them about all the fantastic work they do to preserve the environment!

The hotel

After all the activities, we slept like babies in the Pyramiden hotel (despite our room facing the noisy birds outside – which in itself was a Hitchcock-worthy view – we heard nothing!). The rooms were clean and comfortable. The restaurant and bar, like the rest of the city, are a time-machine to the USSR. The décor is spot on, and the Russian music in the background creates a cinematic atmosphere. Coming from an ex-soviet country, the food brought me the comfort of home. Elena, the chef, with help from Nikita, does a flawless job at recreating childhood memories of having all your favorite foods at grandma’s table! Try the honey cake if you have a sweet tooth - it was delicious and the recipe different from any version I’ve tasted before. I must absolutely praise Azamat and Anya’s perfect balance of professionalism coupled with a good-natured, fun personality – such honour meeting them. They introduced us to the traditional 78 shot -this drink was invented in Barentsburg, and the degrees of alcohol match Svaldbard’s latitude..also the colours resemble the Nordic lights. For obvious reasons, this is also nicknamed ‘ See you tomorrow’.

As the first person you meet when entering the hotel, Dasha’s bubbly personality and quick-witted comments are a perfect trademark of Pyramiden hospitality. She was a star.

Barentsburg overnight stay

One of the best decisions we have made during our stay was to spend a night in Barentsburg. Barentsburg is the beating heart of the Russian settlements on Spitsbergen, and you must experience for yourself the life so beautifully developed in such remote part of the world. I will again only focus on the hospitality of the GATC team on site.

The guides

Dina was the first person we met in Barentsburg, conducting the walking tour. When we arrived, we were part of a multi-national group visiting for a couple hours. With only one hour ‘allocated’ for the tour, Dina managed to break any communication barrier, and conveyed the best summary of the settlement with so much grace, empathy and witty humor. No one left without a smile.

Barbara welcomed us at reception with a cheerful welcome (despite our losing track of time on our previous self-tour). She then led the visit to the Arctic museum. What was supposed to be a 40min visit, turned into 1hr30min of the most well-structured, interesting and educational museum experiences on Svaldbard. Barbara’s passion with the Arctic, and particularly the Pomor peoples, shone through her every word. I was charmed listening to all the ‘heavy’ historical facts she somehow managed to relay in an uncomplicated, captivating way.

Food, drinks and accommodation

We had a fun beer tasting at Krasnyi Medved (not ‘Red Bear’, as Andrey insisted). Barbara can share with you the history of the name when you visit . As the chef at the main restaurant in the Barentsburg hotel, Andrey prepared some tasty cured meats and picked eggs to go with the novelty beer flavours. The Milk and Raspberry stouts were fantastic! It was moving to see how much work and care goes into maintaining the northernmost craft brewery in the world. Andrey’s enthusiasm for the brewery also came through in the foods he made at the Rijpsburg restaurant (excellent fish pelmeni! You can also try more adventurous things on the menu, like whale steak). We also tried the local canteen for lunch – the food was delicious and homey, in a fairytale-inspired setting, reminding us of Pyramiden. After a rainy day walking around town, our room at Barentsburg hotel provided a very comfortable and warm welcome, with a stunning view across the glaciers.

Husky Center

One of the most unusual and fun experiences has definitely been the dog sledding on wheels. I have nothing but immeasurable respect for, as the saying goes, ‘work, sweat and tears’ Olga, Seva and Sasha (even if we did not get to meet her, we heard great things about her love and care for the place) put into the Husky Center. The dogs are incredibly well looked-after, clean and groomed despite the muddy weather, and they were all so happy and friendly. The Center itself, which we visited, is operated at the highest professional standard. Dogs are fed expert-quality meals which are prepared based on their individual nutritional needs in the dedicated kitchen. The dedicated area for boarding, grooming and looking after injured pets was cleaner than some human hospitals I have been in. If you visit them, don’t forget to stop for a drink in their bar area – the elegant setting offers a peaceful, stunning view of the ‘beach’. I am very grateful to Olga and Seva not only for their dedication to all the wonderful dogs, but also for their warm and hospitable personality. Once again, we felt very safe during the tour, as well as welcome and engaged. Our hearts were full.

We were lucky to meet Diana, who was working at the local kindergarten, and learn about how the community is structured. It was wonderful to see her love and commitment to the few children in the settlement. She recommended we visit the local handicraft center, which you definitely should not miss either for some special, hand-made souvenirs.

The overall tour

I owe heaps of recognition to Valentin, for his utmost competency, skill, thoughtfulness and altogether professionalism, from the pre-departure process, throughout our stay, and up until departing Svalbard. He surpassed any expectations I could have had about this tour. The communication prior to arriving on the island was very smooth (do listen to GATC’s guidelines on what to pack. Now read that again). As I was the one sole English-only speaking member of our group, he has been fantastic at making sure I understood all directions and that I did not feel left out of any conversation during the entire trip (same goes for the whole GATC team). This was hugely thoughtful and so appreciated. He dedicated a lot of time briefing us in the morning about the upcoming day, and ‘debriefing’ after the trips in the evening. This was extremely valuable for us in feeling like all our needs and questions were thoroughly considered. At the end of the tour, he offered invaluable help with the logistics with our next visit to Barentsburg.

Top-notch experience from him and the entire team at GATC! I will not think twice before booking a tour with them on my next visit to Svaldbard.
Skrevet 21. juli 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Consuela, Thank you for sharing this stellar review about your recent Arctic adventure with us. We are delighted to read your compliments about our company in general and specifics including our guided services, restaurants, cozy hotels, and hardworking team. We would like to thank you for taking the time to share your incredibly positive experiences and interactions with so many of our team members who will be happy to read your compliments. It was a pleasure having you with us on our little patch of the Arctic and we would be thrilled to welcome you back for more fond memories with ATC Grumant. The Team
Skrevet 2. september 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

hgonzale3
Fuengirola, Spania915 bidrag
apr. 2022
Another difficult review I need to do.
The company continues to be maybe the best in the arctic, well prepared, with excellent guides and a very well prepared team. I did this time the adventure to Pyramidem (canceled on 2020 for COVID) and I did on Apri 8/9 - 2022.
The hotel, the food and the family continues being the best.
Our guides were Даниил and Дарья on the snowmobile trip. And after in the town we where also with Варвара, she did a perfect tour and was part of our group more than just a guide. She has a very big knowledge about the town and nice stories.

Alexandra, the manager operation did a great work for me and my partner adventure and thank you her, we did it. See you the next year team
Skrevet 14. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear hgonzale3, We are so grateful to receive this lovely review! It is truly heartening to know that our outstanding guides, Pyramiden hotel, food and the entire team exceeded your expectations and helped to create a memorable Arctic adventure. Thanks so much for your feedback and we will be happy to discover the Arctic with you next year!
Skrevet 14. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Zikan
Oslo, Norge6 bidrag
mar. 2022
We did the 3 day Arctic Time Machine tour with Grumant Arctic Travel Company in march 2022. This experience was absolutely outstanding!

The Pyramiden destination is in itself a unique destination unlike anything else we have experienced. A model city constructed at the edge of the world, and then abandoned and left as a frozen memory. It simply has to be seen!

Visiting Pyramiden with Grumant Arctic Travel Company further added to the great experience. Our guides picked us up on time at our hotel in Longyearbyen, and started with a good explanation of the route, safety on the tour and what we were going to see on the way. The company is well organized with everything neat and ready to go at their base of operation in Longyearbyen. Equipment was clean, in good condition and kept us warm and comfortable during the entire tour.

The long snowmobile tour to Pyramiden was done with several stops and explanations of the areas, including a tasty russian lunch at a frozen lake in the wilderness.

At Pyramiden our guides showed us through several of the buildings and the area with great insight and knowledge of the town.

The hotel at Pyramiden is quirky and comfortable. What truly stands out is the friendliness of the staff and the restaurant. The food was amazing, homecooked russian dishes. Having the guides join us for dinner further added to the atmosphere.

A special thanks to our guides, Andrey, Oleg, Dasha and Dani. They were knowledgeable, friendly, accomodating to our wishes and always able to add further insights to the place.
Skrevet 8. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Zikan, We would like to thank you for taking the time to write out and share your wonderful experiences. It sounds like you experienced the very best of our Arctic hospitality. Rest assured your kind words have been shared with our guides and the rest of the team who did their best to create a life time adventure for you. Once again, thank you very much for your feedback! Looking forward to welcoming you back for another Arctic adventure!
Skrevet 14. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Marta
10 bidrag
apr. 2021
We booked 3-days tour to Barentsburg with Grumant team in April 2021. Here is our experience:

1. Pre-booking communication: Excellent, they answered all of our questions within hours, gave us all of the information needed. Best communication I have ever experienced.

2. Tour itself: we got a good instructions about scooter driving, and the adventure begun. Guides were very skilled, we felt safe all the time. Helped a lot with scooter tricks, showing how to turn, how to drive uphill etc. Guides were very helpful all the time, there were many stops, each one was followed by some interesting story about the place.

3. Flow of information during the trip: each day we were given perfect instructions with time of the next event. There are quite many things to do in Barentsburg, so it is not only about the scooter. Guides were eating dinners and lunches with us, providing great atmosphere and even more stories about the place.

In general, there is not even a single negative thing, I would find abut the the tour or the company. 100% professionalism!
Skrevet 6. april 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you so much for choosing us for your adventure and for a wonderful review! It was a pleasure for us as well! Hope to see you some other time on Svalbard! :)
Skrevet 9. april 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Esben K
Spitsbergen, Norge1 bidrag
feb. 2021
Jittery with excitement, we headed out from the Russian house in Longyearbyen in the morning, heading East through the splendor of the Advent and Sassen valleys. We rested at Blåisen (the Blue ice) before embarking on the most challenging part of our trek.

What waited was 80 kilometers of continuous glaciers flanked by snow and wind-scoured mountain peaks stabbing up through the undulating cover of ice, the Arctic sun painting everything in pink, white and golden colors.

After making the 800-meters descent from the vast expanse of the Lomonosov ice sheet and down the Ragnar glacier, we finally started to crawl along the coast of Petuniabukta (the Petunia Bay) and reached the ghost mining town of Pyramiden in time for a late lunch.

Hotel Tulpan is the only glimmer of light and human life in the Russian ghost town. There, w got a warm reception, excellent meals, comfortable rooms, and two extensive, guided tours through the abandoned town. It was an eerie experience walking through the derelict buildings, as it looked like everyone just got up and left, leaving everything behind as if fleeing from some unimaginable calamity.

We retraced the 180-km route back the next morning, trusting our guides and their experience as we drove through 60 km of white-outs and strong wind on the glaciers, getting a true sense of the real Spitsbergen.
The whole experience was made easy by Andrey and Dimitri, our two experienced, knowledgeable (and very laid-back) Grumant guides!
Skrevet 2. mars 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you so much for your feedback! Looking forward to new adventures with you!
Skrevet 5. mars 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Kåre Y
Kristiansund, Norge14 bidrag
jun. 2020
The year 2020 will for always be a special one, but it helped me to chose one of the most memorable destinations.
I went on a seven day tour with Grumant Arctic Travel Company, exploring the arctic for 7 days.
Pyramiden is a strange place where time has stopped, nature have started to reclaim what’s theirs and the few people who still runs the hotel and guiding is filled with warmth and smiles.
Even though the hotel is super nice, it’s the surroundings that you would explore (with an armed guide). The Polar bear could be around, so you should be most careful.
Pyramiden has a lot of abandoned buildings witch is a great place to explore life in the 80’s an 90’s before the settlement was abandoned in 1998.

You should look forward to traditional Russian cousin in the restaurant, friendly people and an atmosphere that will give you long lasting memories.
I already miss this place, and the calm feeling it gives your soul.

Tanks a lot to our guides, this has been a great trip
Skrevet 28. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Kåre, Thank you for your kind feedback! Hope to see you on Svalbard again! Have a fantastic time!
Skrevet 31. august 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

hgonzale3
Fuengirola, Spania915 bidrag
apr. 2020
The Grumant TEAM is a BIG and wonderful family living in the most isolated and difficult part of our WORLD. They created a big town and now they are offering to share the experience, adventures and KNOWLEDGE with us, giving incredible adventures in maybe the most beautiful place in the world.

I've been many times in Svalbard and always I visit Barentsburg, they are like a family opening the arms to you.

They have TWO hotels in Barensburg (Barentsburg is a super nice hotel, like any CITY hotel, like a "Holiday Inn" and Pomor Hostel) and one in Pyramidem (I've never been there yet, my trip was cancelled this year 2020 for the COVID19) and the hotels are perfect, the food incredible and everything.

I had a "big" accident close to Barentsburg and we returned to the town and I received a first class surgery and the best attention as possible, I am alive thank you to GRUMANT.

The team is perfect prepared, with knowledge about everything and security,

With them you can do Pyramidem and Barentsburg, and if you want the full complete adventure, there is one that is like one week. DO IT if you can
Skrevet 27. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Hipolito! Thanks a lot for your feedback! Hope to see you in Pyramiden in 2021! Have a great time!
Skrevet 28. august 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Thomas B
Tårnby, Danmark761 bidrag
sep. 2019 • Alene
On my last three trips to Svalbard I have been a satisfied guest at Grumant Travel Agency.
They have provided very good service for me by booking my stays at Pyramiden Hotel-and been very helpfull too with the questions I had regarding my stay in Pyramiden Hotel-and in 2017 I was even upgraded to a better room at the hotel.
The staff there are all very friendly and helpfull.
I Can only recommend this Company if you want good service and experiences on your trip to Svalbard.
Skrevet 27. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Thomas, Thank you for your kind words! We are always happy to see you in Barentsburg and Pyramiden!
Skrevet 28. august 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Grumant Arctic Travel Company (Longyearbyen, Norge) - Anmeldelser - Tripadvisor