Rof 59

Rof 59 anmeldelser, Newton Aycliffe

Spillehaller og underholdningssentre
Finn ut mer
09:00–18:00
Mandag
10:00 - 22:00
Tirsdag
10:00 - 22:00
Onsdag
10:00 - 22:00
Torsdag
10:00 - 22:00
Fredag
10:00 - 22:00
Lørdag
09:00 - 21:00
Søndag
09:00 - 18:00
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4.5
109 anmeldelser
Ypperlig
69
Svært bra
22
Gjennomsnittlig
7
Dårlig
5
Forferdelig
6

pootle150
York, UK4 bidrag
mai 2022
We've been to ROF 59 often in the past but it has really gone downhill. My son is 16 and disabled - I used to be able to go on with him as a carer as he cannot access the trampolines without support. However they are now charging the adults who go on with disabled children so my son is basically paying £20 for an hour instead of the normal £10, which is discriminatory and far too expensive for most families. I'm not even going to bounce, only to help him manage. I have questioned the manager and staff and been offered no real explanation or information so I can only assume it is a means to grab as much money as possible, even from those with additional needs. We won't go back, I'm appalled by the place.
Skrevet 6. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

mai 2022 • Venner
Very clean and well organised. We all had a great time and enjoyed the food and drink we purchased. Thanks to Paula for being so friendly and very helpful with all the questions we had. Thank you
Skrevet 15. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

emo69
Durham, UK33 bidrag
mai 2022 • Familie
We attended for a date night, there was and still is advertising for soft and alcoholic drinks, food service while the children play.

However when we and our friends attended we were faced with a 15 min wait to watch a “safety briefing” in a corner where the acoustics are so bad you can’t hear, a girl came and then topped up the video by shouting at the children, who said they could not hear what she was saying.

We then went to the bar for our date night while the children played, we were served 2 beers and 2 soft drinks, we asked for a menu and were told to look in the parlour, I still do not know where the parlour is . Our friends then arrived and also wanted a beer but were told when they found a member of staff that they did not want to serve alcohol tonight, it then changed to they did not have a licence to serve alcohol. We were told if we did not like it we could leave.

A manager then came and told us that the alcohol licence had not been revoked they have just decided not to sell it tonight. We pointed out the advertisement said date night and this is not a date night and it is still live on Facebook. The manager had a poor attitude and was rude to the group. I replied that she was being rude to us and her attitude was bad. The manager offered nothing as a consolidation for this false advertising, not a slush for the children, not garlic bread if we order pizza. I told the manager that I would write this review and she could not care less.

The staff are rude and could not care less, a child hurt them selves and the staff were standing talking to other staff on the side and had to be alerted by other children that a child needed help.

Would never return they don’t deserve the business!
Skrevet 14. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Littlecar1
Darlington, UK38 bidrag
des. 2021
Went with a small group of lads from a local football club. They had a great time, the staff were all fantastic, the food was nice. Excellent value for money.
Skrevet 9. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

theguvna
Darlington, UK37 bidrag
aug. 2020
Visited here yesterday with my wife and two children. We booked a specific time slot on line prior to our visit and thought this would be to keep us safe during our visit.
From the moment we arrived I didn’t feel safe, everybody was arriving for the same time slot at exactly the same time meaning a crammed entrance full of people and masks are optional. There was no effort made by staff to keep people to a social distance other than a few stickers on the floor. We were given a brief COVID talk which insisted of explaining the one way system which didn’t work anyways.
Once we were in the trampoline park, everybody started at exactly the same time and when all the kids rushed to the trampolines there wasn’t a single trampoline spare. There was far too many people allowed in at one time. There are areas where people queue and there are activity’s(tunnels) which people finish up coming out in the middle of the queue again resulting in a mass of bodies.When using the rope swings the member of staff has to physically pass the ropes back to the next person, physically handing it to them and not remaining socially distant.
In the trampoline park there was one sanitising station and it had ran out. There is no members of staff sanitising any of the equipment. We didn’t use the climbing walls but again it looked very very full with body’s.

We have been here twice before pre-COVID and each time there was maybe only a third of the people inside the building, this felt like a safe number of people for the current climate. Also staff seem to allow an unlimited number of non paying family members come through to the viewing areas which were all overly full with bodies.
Skrevet 29. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Caroline T
North East England, UK9 bidrag
feb. 2020
We have found that this Climbing facility is great. I approached them, asking for information on how best they could help my daughter with her climbing, and maintain logs etc toward her D of E award. They replied promptly, couldn't have been more helpful, staff are friendly and approachable. She is loving her weekly climbs and gaining climbing experience.
Skrevet 20. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

kitesmo
7 bidrag
feb. 2020 • Familie
Understaffed. No safety briefing at all. Massive queue at the front desk and no one really knew what they were doing. The climbing has a very small selection to do so kids were bored. There are much better run places out there.
Skrevet 17. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Xxxx
1 bidrag
feb. 2020 • Familie
Visited today with our 2 children , told adults had to pay on too 🙄 thought we would try the restaurant as we had an hour and half to spare before our session and what a bad decision that was . We waited almost an hour to have food served and when it arrived we couldn’t understand the wait as it was literally thrown together . Items missing when we asked for the missing chilli nachos they threw some nachos into a bowl with a pot of mayo and microwaved cheese on the top nothing chilli about them . My husband then had a bite of his burger and it was that hard it has loosened one of his front teeth 🤦🏼‍♀️ We tried to eat the food as we were so hungry having waited so long but couldn’t so asked them take it all away very abruptly offered to refund us the 2 adult meals but not the children’s as they had eaten some or the Nachos . By the time we got round to the play session we were 10 mins into it we asked if we could be refunded to be told no they don’t do refunds so we just got on with the session the place was ice cold . Once we got out they told us the chef would speak to us about the bad experience in the restaurant but again we were just ignored while the dealt with ques very poor customer service also lockers to keep your things were constantly getting robbed as they have no locks . Older kids hitting younger kids and playing very ruff Never ever again will I take my children here .
Skrevet 15. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sally W
7 bidrag
feb. 2020 • Familie
Visited for first (and probably last) time today with our 2 and 4 yr olds. We arrived at lunchtime so thought we'd go to the Blitz restaurant for lunch before we went trampolining. Despite it being virtually empty, we were told it would be at least an hour's wait for food, so abandoned that idea. We paid £20 for an hour's bounce for the two kids and us accompanying. Now, I appreciate our children are young, I appreciate we visited on a busy Saturday afternoon and I appreciate the venue does run sessions that specially cater for younger children. However, perhaps, like other venues, younger children should not be allowed access at the same time as older children. There should also be a limit on the amount of people allowed per session (or if there is, it should be lowered). Seems they're more concerned with taking as much cash as possible rather than focussing on the quality of the experience for customers. Older children were rampaging about all over the place, with very little staff intervention, and my two little ones were knocked over more times than I could count. They were also able to charge freely down the ramp back to the briefing area, which has hard concrete floors. Why is this not cordoned off once everyone for that session is inside? With the best will in the world of a supervising parent, when it's so packed with people and children running everywhere, a child could easily slip out of sight and down into the café area or even out of the main doors. The dodgeball area was an absolute no-go for little ones and when we went on the basketball strip, balls from dodgeball were flying over the barrier. One hit me square in the head and it bloody hurt but if it had hit my 2 year old daughter, could have been a lot worse. Again, easily preventable by covering the dodgeball area with nets so the balls can't escape into other areas and also no warning that it may not be suitable for younger children. Some of the staff we encountered were helpful and attentive but there were just as many who seemed unbothered, bored and, to be frank, not very well trained. (For example, when we asked if there were lockers for our bags, we were told there were plenty of shelves near the trampolines. It was only on the way out we saw there WERE lockers, but we hadn't been advised of this either at reception or when we asked directly). For first time visitors, we can't be expected to know where everything is and how it works. All in all, a disappointing visit. It's a lovely, clean venue with lots of potential and I'm sure if we'd visited on a quieter day, this would be a very different review. As it stands, we felt it was overpriced, overcrowded, disorganised and dangerous in places.
Skrevet 1. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Joey
Durham, UK16 bidrag
jan. 2020
A great place for friends to go the staff are friendly and kind and make sure you have brilliant time the food and drinks are great and there’s hardly a wait I highly recommend going to ROF59 it is GREAT 😀
Skrevet 18. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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Rof 59 er åpen:
  • Søn - Søn 09:00 - 18:00
  • Man - Fre 10:00 - 22:00
  • Lør - Lør 09:00 - 21:00


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