Old Holly Farm

Old Holly Farm anmeldelser, Garstang

Old Holly Farm
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4.0
295 anmeldelser
Ypperlig
166
Svært bra
68
Gjennomsnittlig
30
Dårlig
16
Forferdelig
15

Paul A
1 bidrag
okt. 2020
Sorry, Can't believe we were charged an admission price for the pumpkin picking experience. The weather was so terrible (out of your control) the few pumpkins were in a 6 inch mud bath field and were all rotten and mushy. We had to take a couple as what do tell a child. We were then advised the pumpkins were £2 each. We ended up not being able to do anything with them and taking them to the tip and buying a usable one at a supermarket.

Disappointing really
Skrevet 6. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's obviously disappointing to hear that you felt your visit was a let down. From your post I understand that although you visited in October, the official pumpkin picking event (£7 pp) had ended as the admission price included a pumpkin, entrance to the open farm and a hot drink or ice cream. From the 26th October we reverted to our original offer of a £3.50 pp which included entrance to the open farm and a hot drink or ice cream. Pumpkins were available to buy at £2, but were only available as stocks lasted. This was made clear on our social media posts, website and as part of the terms & conditions which had to be accepted before completing your order. Obviously it's disappointing to hear that your child was upset that they missed out and we don't want anyone to feel that way, but we did try incredibly hard to make our offer clear of what would be included on your visit. Thanks again for taking the time to post your review and hope you had a good Halloween none-the-less. Kind regards, Alison
Skrevet 17. desember 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Emily C
45 bidrag
sep. 2020 • Familie
So now you have to book online to keep numbers safe.
And there’s an entry fee, which gets you a drink and an ice cream. So really the entrance fee pays for those anyway. The animals always look well. This is the first time we visited since covid, there are plenty of hand wash stations, and signs to advice social distancing and mask wearing when in the shop.
It felt safe and there’s also a one way system in place to help keep social distance. We went on a Tuesday afternoon in term time and it was very quiet. There are not lots of animals there or lots of things to do but we appreciate the farm being open, and our three year old loves it. It’s a very small working farm. We chose not to use the soft play but instead did a couple rounds of the farm and the fields. For £7 (plus a little £2 toy in the gift shop) we spent 1.5 hours there and I’d say it’s well worth it. We appreciate the hard work of the staff to give us families somewhere safe to go.
It was also interesting to see the plans to start vegetable growing soon in the next field. I didn’t read the sign properly but I hope it does well.
Skrevet 29. september 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your comments, it's so lovely to hear you enjoyed your visit even in these challenging times. We are working hard to keep everything going until we can reopen fully - which won't be too far away. Thanks again and hope to see you again soon, Alison
Skrevet 30. september 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

jfir
Lytham St Anne's, UK5 bidrag
sep. 2020 • Familie
A nice and quiet farm with a working dairy on site. Very reasonable entry fee and comes with a free drink or ice cream which justifies the fee alone.
Skrevet 22. september 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's great to hear you enjoyed your visit and felt relaxed - something we feel is important when we know how anxious life can feel at the moment. Thanks again and hope to see you again soon, Alison
Skrevet 30. september 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

ginapaw
Manchester, UK6 bidrag
aug. 2020
This was a really great place to visit, timed entry and not too many people at any one time. The one way system, hand sanitiser and other Covid measures had obviously been well thought out, and didn’t detract from our experience at all.

Plenty of animals to see (calves, bunnies, chicks and a snoring Vietnamese pot bellied pig! ) and the staff in the cafe and shop were brilliant and really helpful. You could only book to go into the indoor play barn but to be honest, there was so much to see / do outside that it didn’t matter anyway. Will definitely be coming back soon!
Skrevet 28. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for the lovely review, it's great to hear you felt safe and still enjoyed your visit. We will certainly share your comments with the team who will be really pleased too. Thanks again and look forward to seeing you again soon, Alison
Skrevet 31. august 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Sas
1 bidrag
aug. 2020 • Familie
We attended on a wet windy day. The animals they had kept our two year entertained and she enjoyed seeing the rabbits, sheep and pig. There was a good selection of food and drink available
Skrevet 25. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's great to hear you enjoyed your visit and we hope you redeemed your ticket for your hot drink or ice cream. Hope to see you again soon, Alison
Skrevet 28. august 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

pete b
6 bidrag
jul. 2020 • Familie
Took our Grandchildren for a day out. Realistically could have completed the visit in 15 minutes. Not much in the way of animals...only thing that ‘entertained’ them was the ride on cars at £1 a go..and after a few goes that was them. Admission price included a ‘free’ ice cream or drink...my advice would be to buy an ice cream from a van and visit a different farm. Kids couldn’t have their packed lunches so extra expense at the cafeteria (totally inflexible). Play barn closed (COVID) leaving nothing much for the kids to do or see...
Skrevet 29. juli 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's obviously disappointing to hear you didn't enjoy your visit. As you know, this is a strange time for everyone and we are working hard to slowly get back on our feet after over 3 months of being closed. The softplay (and kids parties) are where the majority of our business is taken, and at this moment in time we haven't got a date from the government on when that can re-open. As a result we took the decision to try to hopefully protect our peoples jobs until we can fully re-open, albeit it's likely that capacity restrictions will be in place. We feel that the £3.50 entry price still offers great value, and as you point out also includes a complimentary ice cream (or hot drink). As you can imagine, taking care of all our animals and providing hand wash stations doesn't happen for free, and we need to manage numbers on site and the track and trace element of the government guidelines. We still want to offer families great value, and also those customers who maybe only traditionally visited our cafes still have that option without a higher entrance fee (where we could be in a position to allow picnics on site). We have made it as clear as we can on our website, booking app and social media pages about what to expect on a visit, and obviously we'll go back and revisit this as I'm not sure what more you were expecting from your visit. Thanks again for taking the time to post your review. Kind regards, Alison
Skrevet 30. juli 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Unknown
8 bidrag
jul. 2020 • Familie
Visited Old Holly Farm yesterday. Wish I hadn’t of bothered. Had a 2 hour slot which I was worried wouldn’t be enough, however we had completed the farm in 10 minutes. I can’t believe how little animals there is. One side has about 4 calves, 4 chicks, 2 rabbits, then you’re done. The other side where the paddocks are have a max of 15 animals, 5 of those being alpacas. This then leads you right back to your car. I understand we have to make changes due to Covid but this was just poor. Days before we were at a farm in Fleetwood which was great. We could interact with the animals, feed them and enjoy the museum. The farm is filled with animals and costs £1.50 each more than here. Wouldn’t recommend this place to my worst enemy.
Skrevet 29. juli 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's obviously disappointing to hear you didn't enjoy your visit. As you know, this is a strange time for everyone and we are working hard to slowly get back on our feet after over 3 months of being closed. The softplay (and kids parties) are where the majority of our business is taken, and at this moment in time we haven't got a date from the government on when that can re-open. As a result we took the decision to try to hopefully protect our peoples jobs until we can fully re-open, albeit it's likely that capacity restrictions will still be in place. We feel that the £3.50 entry price still offers great value, and also includes a complimentary ice cream or hot drink in our Cafe. As you can imagine, taking care of all our animals and providing hand wash stations doesn't happen for free, and we need to manage numbers on site and the track and trace element of the government guidelines. We still want to offer families great value, and also those customers who maybe only traditionally visited our cafes still have that option without a higher entrance fee (where we could be in a position to allow picnics on site). We have made it as clear as we can on our website, booking app and social media pages about what to expect on a visit, and obviously we'll go back and revisit this as I'm not sure what more you were expecting from your visit. Thanks again for taking the time to post your review. Kind regards, Alison
Skrevet 30. juli 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

michael p
5 bidrag
jul. 2020 • Familie
Now playbarn closed (virus) , but charging all incl 3 yr old £3.50 pp ??? Not good value ,cost us £17.50 for about 20 mins. Sorry they do give you a 50p worth ice cream or tea.Can,t recommend at minute.
Skrevet 15. juli 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's obviously disappointing to hear you didn't enjoy your visit. As you know, this is a strange time for everyone and we are working hard to slowly get back on our feet after over 3 months of being closed. The softplay (and kids parties) are where the majority of our business is taken, and at this moment in time we haven't got a date from the government on when that can re-open. As a result we took the decision to try to hopefully protect our peoples jobs until we can fully re-open, albeit it's likely that capacity restrictions will be in place. We feel that the £3.50 entry price still offers great value, and as you point out also includes a complimentary ice cream (or hot drink). As you can imagine, taking care of all our animals and providing hand wash stations doesn't happen for free, and we need to manage numbers on site and the track and trace element of the government guidelines. We still want to offer families great value, and also those customers who maybe only traditionally visited our cafes still have that option without a higher entrance fee (where we could be in a position to allow picnics on site). We have made it as clear as we can on our website, booking app and social media pages about what to expect on a visit, and obviously we'll go back and revisit this as I'm not sure what more you were expecting from your visit. Thanks again for taking the time to post your review. Kind regards, Alison
Skrevet 30. juli 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Lyndsey H
15 bidrag
sep. 2019 • Familie
Brilliant play barn. We had our little girls 2nd birthday here and cannot fault it at all. The staff were really friendly and helpful. Adequate time given for playing and food. The food was delicious and there was plenty of it, we had enough to feed a lot of the adults as well as the kids.
We do go to the playbarn often and love it. We don’t eat here often so can’t comment on the food but the coffees are always good.
The animal zone is great, my daughter loves the calf’s and she loved the reindeer at xmas
Skrevet 5. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for the fab review and comments, it's great to hear you all enjoyed your daughters party and also enjoy visiting us throughout the year. We will certainly share your comments with the team too. Thanks again and look forward to seeing you again soon, Alison
Skrevet 6. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Daniella F
Lancashire, UK77 bidrag
feb. 2020 • Familie
Such a shame we usually love this place. Currently sat watching my two year old and partner in the playbarn making memories. We chose not to eat before we left home as the food is usually good here so we thought we’d have an early dinner. I approached the till at 15:31 to be told they’re not taking food orders, really! 1 min past the time’s they display! Very poor customer service, I’m 7 months pregnant I don’t really want to be left hungry, another business on the A6 will benefit from our full pockets and empty tummies all for 60 seconds! Rather pathetic really.
Skrevet 15. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for taking the time to post your review, it's great to hear you normally enjoy your visit and our food, but it's obviously disappointing to hear you were upset with our service times on your most recent trip. Our kitchen is open from 9am until 3.30pm, 7 days a week, and we have to have a cut off at some point, which we appreciate may be frustrating if you want to eat beyond this time. We do have a selection of cakes and puddings available until we close at 5pm. We will of course review your feedback as we continue to work hard to improve our business. Hopefully you'll decide to visit us again in the future. Kind regards, Alison
Skrevet 18. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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