Choctaw Casino Resort
Choctaw Casino Resort
3.5
00:00–23:59
Mandag
00:00 - 23:59
Tirsdag
00:00 - 23:59
Onsdag
00:00 - 23:59
Torsdag
00:00 - 23:59
Fredag
00:00 - 23:59
Lørdag
00:00 - 23:59
Søndag
00:00 - 23:59
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Varighet: Mer enn 3 timer
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3.5
3,5 av 5 bobler944 anmeldelser
Ypperlig
339
Svært bra
228
Gjennomsnittlig
137
Dårlig
74
Forferdelig
166

Wendy V
Burleson, United States10 bidrag
2,0 av 5 bobler
mar. 2024 • Venner
I had a disappointing experience during my first visit to this hotel. I had booked a room well in advance for a friend's daughter's birthday celebration. We all planned to stay at the spa hotel and I received an email confirmation. On the morning of my arrival, I received a notice that I could check in, but I was at work and couldn't make it. The notice didn't mention that it was mandatory, so I assumed I could check in later.

When I finished work at 3 pm, I went to check in, but I was informed that check-in was only available from 9 am to 2 pm on the same day. I was frustrated by this limited window. I decided to call the hotel to clarify the situation. The attendant assured me that online check-in was not required and that my room was still reserved. I asked if it would be a problem to arrive around 10 pm, and she said it wouldn't be an issue.

When we arrived at 10 pm, we went to check in, but encountered a problem. The staff informed us that our room had been given away and we would have to be moved to a different tower. I was shocked and disappointed. I expressed my frustration, explaining that I had booked the room in advance online with my credit card and had even called to inform them of my late arrival. I questioned why my room was given away. The staff member simply replied, "that's above my pay grade" and called someone else over to assist.

The person who came over explained that because I hadn't done online check-in, I lost my room. I couldn't understand the purpose of reserving with a credit card if it didn't guarantee my room. The staff member admitted that he didn't know the reason either. I asked why they didn't inform me about the mandatory online check-in during the limited 5-hour time slot, and again, he didn't have an answer. I also questioned why they didn't mention anything when I called earlier, and he just shrugged. The customer service was terrible, but because I was there for a birthday celebration, I decided to stay.

Unfortunately, the hotel had a strong smell of smoke throughout. The rooms appeared nice, but there were no closets or stands for suitcases. The room temperature never dropped below 73 degrees, and the bedding was loud and uncomfortable, making it difficult for me to move without waking up my partner. Lastly, the bed was hard, and they only provided one pillow. I enjoy gambling, but I couldn't bring myself to spend any money at this hotel. Needless to say, I won't be staying here again.

I understand that my review may not have a significant impact on the hotel's business, but I wanted to share my experience to help others set realistic expectations regarding the poor service and uncomfortable stay.
Skrevet 30. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Amanda M
5 bidrag
1,0 av 5 bobler
mar. 2024 • Venner
This place is full of it. $5000.00 plus spent , free plays and games aren't paying over $75.00, when playing the max. All this noise, like you're winning big. People getting excited over winning $200.00. This is a drug addict spot. No real money paid out. Third time here and same loosing. Full house and still NO REAL MONEY BEING PAID OUT. $1000.00 WITHIN 50 MINUTES. You only win small if, you play small. Large amounts are not paid out. No real money is given. 3rd time here and always spend over $5000.00, to get nothing in return. The systems are being monitored by IGT.
Skrevet 28. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

granny492024
7 bidrag
3,0 av 5 bobler
mar. 2024 • Venner
It takes your money if you like to gamble and you going out there play for enjoyment that's good but if you're going out there to try to win this bad I go out there just to play just to relax and only take $20 with me and once it's gone it's gone
Skrevet 24. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Danny
2 bidrag
1,0 av 5 bobler
mar. 2024 • Par
This "Casino/Resort" is a SCAM! They staff is very unprofessional. Over priced while providing no value for their so called valued guests. The slot machines are a complete waste of time AND money. Before long Texas will have casinos (despite Choctaw's pathetic lobbying attempts), and this casino will be a distant memory!! You've been warned....Stay away and take your money someplace that values their guests!!
Skrevet 19. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

2,0 av 5 bobler
mar. 2024 • Par
We went for a concert, which was fantastic! However actually walking to and from the theater was absolutely revolting. Unless you smoke you will absolutely not be able to breath. We walked literally as fast as we could to and from and could not get out fast enough. We will not be going back. It’s honestly to bad because we were looking forward to staying and playing.
Skrevet 8. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sunshine I
Converse, Texas2 bidrag
1,0 av 5 bobler
feb. 2024 • Par
Super tight slots machines! Lost $520 in about 3 hours. Didn’t even win my money back! Horrible slots! Eagle pass casino is way better than this place! Drove all the way from San Antonio Texas for Valentine day weekend for the worst weekend ever! You get a lot you give a little! You bet $5 you win $1! What the hell are those odds? I will never ever ever be coming back here! Rooms at Eagle Pass casino are half the cost and slots are not even close to being as tight as these are! Very very greedy people!
Skrevet 10. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

norman s
1 bidrag
5,0 av 5 bobler
feb. 2024 • Par
Every time i come here I have a great time! Shout out to my host tj for the executive suite great experience all around! Can’t wait to come back!
Skrevet 10. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Mina J
1 bidrag
5,0 av 5 bobler
des. 2023 • Par
Service, food and games are amazing! place is clean compare to others. Would highly recommend Choctaw if you want great overall service.
Skrevet 28. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ccc C
1 bidrag
1,0 av 5 bobler
des. 2023 • Venner
Place was clean , but slot machines were very very tight even the bonus didn't pay nothing!!!
We will never come back !! We know it's a business but they wanna take all the money ! RIPP off place shame on them. !!!!
Skrevet 13. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

sarah v
North Richland Hills, TX2 bidrag
4,0 av 5 bobler
okt. 2023 • Familie
The casino was clean and workers was polite and helpful. The room was complimentary. It was clean and the decor was nice.

Skrevet 26. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Choctaw Casino Resort (Durant, OK) - Anmeldelser - Tripadvisor

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