Eastthorpe Hall

Eastthorpe Hall anmeldelser, Mirfield

Eastthorpe Hall
4.5
Tirsdag
08:30 - 18:00
Onsdag
08:30 - 18:00
Torsdag
08:30 - 18:00
Fredag
08:30 - 18:00
Lørdag
08:30 - 18:00
Hva folk sier

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4.5
200 anmeldelser
Ypperlig
161
Svært bra
18
Gjennomsnittlig
8
Dårlig
7
Forferdelig
6

Lois
Leeds, UK54 bidrag
jan. 2020
having visited the spa previously and had wonderful experiences, my daughter took me on 18th January as a birthday surprise. Sadly, the customer service was shocking throughout the entire day, no staff could be found - they all took lunch at the same time. We wanted to order drinks, no staff! Even when we were leaving and wanted to pay we had to wait 15 minutes for someone. We queued ages for the lunch (like being at school). At 2 pm the pool still had its cover on so we couldn't get in, the sauna and steam room hadn't been turned on so we had to wait for them to warm up. I complained in writing, no response, I chased it up and got a reply "We are sorry you was disappointed with your visit this time, we have looked into all your points you have raised and will take them on board and act accordingly." I have tried phoning since on several occasions but the phone is never answered. The treatments and food were lovely but the day was spoiled by us constantly having to look for staff. I won't be returning and have spread the word to others who regular do spa days. Overpriced for such a poor day and the poor response form "the management"??
Skrevet 21. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

traceyh929
Huddersfield, UK11 bidrag
feb. 2020 • Venner
Wonderful staff. The full body massage treatments for all 4 of us were amazing.
Food excellent. Can't wait to return.
Skrevet 20. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for you lovely review. We are very pleased you all enjoyed your time with us. We will look forward to welcoming you back in the future. Warmest Wishes Faye
Skrevet 21. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Nosnets1
Solihull, UK1 bidrag
feb. 2020 • Venner
I’ve been visiting for 14 years and it’s still my favourite spa. Compared to some of the bigger spas which can be sterile and impersonal, Eastthorpe is homely and never too busy. A lot of effort is put into making you feel relaxed and pampered. Looking forward to my next visit!
Skrevet 9. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

3Amigos_13
Huddersfield, UK6 bidrag
feb. 2020
I've been visiting Eastthorpe for a number of years and I consider it the benchmark for a great spa. Visited yesterday on a full day spa package. The treatments and service were excellent and the food outstanding as always. Left feeling chilled, pampered with a wonderful sense of wellbeing and calm. Thank you
Skrevet 9. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Rebecca P
1 bidrag
jan. 2020 • Par
Me and my partner visited for the treat for two which cost £235. There was nothing "wrong" with the spa, but we felt it was very over priced.
The staff were courteous and helpful however we were not offered a drink on arrival and had to queue in a corridor to enter the dinning area which was buffet style food,very nice!
We were also charged to have filter coffee, which for the price of the spa should have been included in my opinion.
Afternoon tea that was advertised was a slice of cake! You could make your own tea or instant coffee, no table service provided.
The massage itself was ok, however a little light.
The facilities were clean, the cha going rooms could do with a revamp.
Will not be returning.
Skrevet 3. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

viviennemee54
Huddersfield, UK5 bidrag
nov. 2019
Really looking forward to Mom and daughter spa treat. Unfortunately no welcome hot drink offered on arrival. Make your own and confined to drinking in the cold dining area only and no biscuits/cake offered. Jacuzzi and pool locked mid-morning with no further access. Buffet lunch was tasty, but no dessert. Atmosphere too regimented came out feeling just as stressed as I went in.
Skrevet 23. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hello, We are so sorry you have not enjoyed your time with us, If you would like to contact the spa we are more than happy to talk to you about your visit.
Skrevet 29. november 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

sharonjenkins1987
Mirfield, UK5 bidrag
sep. 2019 • Venner
Hi my friend and I visit this place on the 18 th of sep for half day never been before I hard a lot a bout it , wen we arrived we got a very warm welcome , so it’s was all very good until I got into the spa well it’s was so cold I wasn’t in there that long I had to get out into the sauna to warm my self so I wasn’t impressed with that , the people are so lovely and friendly ,so after some of out treatment we got could in for after tea I was very disappointed to see I THINK )that was a brought cake it was so dry so I wasn’t in pressed with that , after all the money we pay for I expect 100% not sure if I will go again
Skrevet 19. september 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hello Mrs Watson, I am sorry to hear you have not enjoyed your experience with us. I can confirm all of our food is made fresh on site everyday by our chef so we are do apologise if you thought your cake was dry. The spa/pool is checked on a daily basis but I will look further into this. Thank you for your feedback, Eastthorpe Hall
Skrevet 26. september 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

foodiseverything
Mirfield, UK74 bidrag
jun. 2019 • Par
Eastthorpe is simply a dream. When you enter the front door you forget you are in Mirfield until you leave. Nothing is too much for the girls who work there. The treatments are lovely. The only thing i would like to see is more of a variation with the menu. This visit was my third and the menu has been almost identical on all 3 of my visits. The juice made by the chef in the morning however is beautiful.
A great local attraction. We will definitely return.
Skrevet 20. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

TheJayDizzle
Mirfield, UK45 bidrag
apr. 2019
Having never visited a spa before this was a complete new experience for me but you are welcomed and looked after from the moment you walk through the door.

All of the treatments were explained beforehand and after choosing they were all very professionally carried out and worth every second. The relaxing rooms are perfect to sit and let life troubles pass you by and the pool is just of the right size that you don’t feel the need to be an Olympic swimmer but can enjoy the water and the views out of the large glass window into the beautiful garden. There is also a hot tub, highly recommend you use this too ! The sauna is also freely available although I couldn’t stand more than 9 minutes in there !

All in all a relaxing day and quality treatments.

You get a mid morning snack of a warm crispy croissant which is simply stunning with optional jam !

The lunch menu I think needs a bit of work as it’s served buffet style and whilst there is some nice things on there I think they should perhaps look to put some healthier options on their menu and some dishes were quite heavy, especially when you’re after a relaxing day the last thing you want is too heavy and rich food sat in your tummy whilst you then get a back massage ! Not a good combo.

However this doesn’t detract from the rating as primarily it’s the setting and relaxation that I visited for.

I shall be back
Skrevet 20. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sarah D
Brighouse, UK29 bidrag
mai 2019 • Venner
My lovely mum booked the afternoon for the two of us and I loved it. The moment you arrive the staff cannot do enough for you, the facilities are relaxing and clean. I'm not at the front of the queue when it comes to treatments and massages but each therapist put me at ease and really took care of both of us. Lastly, the food was delicious, the buffet had plenty of choice and I even got a special dish all to myself as the only vegetarian that afternoon. My mum and I loved it and were sad to leave, thank you so very much.
Skrevet 29. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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