Boston Preferred Car Service
Boston Preferred Car Service
4.5
00:00–23:59
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00:00 - 23:59
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Nabolag: Jeffries Point
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- Maverick • 1 min gange
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2 124 innen 5 km
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903 innen 10 km
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4.5
51 anmeldelser
Ypperlig
43
Svært bra
2
Gjennomsnittlig
0
Dårlig
1
Forferdelig
5
Disse anmeldelsene har blitt oversatt automatisk fra originalspråket.
Denne tjenesten kan inneholde oversettelser levert av Google. Google fraskriver seg alle garantier, uttrykte eller underforståtte, knyttet til oversettelser, inkludert alle garantier for nøyaktighet, pålitelighet og eventuelle implisitte garantier for salgbarhet, egnethet for et bestemt formål og beskyttelse mot forfalskninger.
Scott W
Lenoir City2 bidrag
jun. 2024 • Familie
This is an updated review:
The driver was considerate but arrived over 30 minutes late with no courtesy call that he would be late. I had to reach out to him to discover where he was. The company did not contact me to tell me how late he was going to be until he was already 31 minutes late. He did not modify his planned trip to better accommodate our needs (the reason we booked a private guide tour). He answered the phone repeatedly while driving, even stopping his descriptions mid-sentence to take a call. During the last third of the trip, he was constantly texting while driving and describing the city to us. I did not always feel safe riding with him while he was texting and driving. I would not recommend spending money on this private tour, at least not without agreed-upon parameters and reasonable price reductions based on unmet, mutually agreed-upon expectations.
After reaching out to the company, I am grateful that they offered a partial refund of the tour and explained how they were addressing the issues. I would be confident working with them on a future tour.
The driver was considerate but arrived over 30 minutes late with no courtesy call that he would be late. I had to reach out to him to discover where he was. The company did not contact me to tell me how late he was going to be until he was already 31 minutes late. He did not modify his planned trip to better accommodate our needs (the reason we booked a private guide tour). He answered the phone repeatedly while driving, even stopping his descriptions mid-sentence to take a call. During the last third of the trip, he was constantly texting while driving and describing the city to us. I did not always feel safe riding with him while he was texting and driving. I would not recommend spending money on this private tour, at least not without agreed-upon parameters and reasonable price reductions based on unmet, mutually agreed-upon expectations.
After reaching out to the company, I am grateful that they offered a partial refund of the tour and explained how they were addressing the issues. I would be confident working with them on a future tour.
Skrevet 17. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Scott,
Thank you for updating your review and for giving us the opportunity to address the issues you experienced. We sincerely apologize again for the inconvenience caused during your tour. Your feedback has been instrumental in helping us improve our services.
We are committed to ensuring that such lapses do not occur in the future. Our team has already implemented measures to enhance communication, ensure better customization of tours, and reinforce safety protocols with our drivers. Additionally, please note that the driver in question is no longer part of our team.
We appreciate your understanding and are grateful for the chance to make things right. We look forward to the opportunity to serve you again and provide a superior experience.
Thank you for your patience and trust.
Sincerely,
Skrevet 18. juni 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Rosane Baker
Niteroi, RJ4 bidrag
des. 2023 • Familie
The landscapes are incredible. The city has beautiful tourist attractions and very pleasant parks. I highly recommend the stroll along Rua dos Ingleses. It's worth the trip.
Skrevet 21. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Mary B
1 bidrag
apr. 2024 • Familie
As usual, Boston Preferred Car Service handled all aspects of this transaction flawlessly. From the initial phone contact, to the pleasant and safe drivers, David and Natalia, and the helpful texts, this was and always is a pleasant experience. The service is prompt, professional, and courteous. The vehicles are maintained in spotless, excellent condition. Nothing but superlatives!!!
Skrevet 5. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Navigator305269
1 bidrag
jul. 2023 • Alene
Great Service! Always on time, always reliable. Driver very professional, super polite, safe and efficient driving. Would hire this company any time.
Skrevet 31. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
David S
1 bidrag
mar. 2024 • Par
First driver, Levi, picked us up from the airport on time, fantastic vehicle, super nice guy, great experience. Booked a week later to go back to the airport, paid in advance, driver never showed up, messaged the company 3 times that morning to see if they were late, not going to show, whatever, never received a response, waited an extra 30 minutes and ended up taking Lyft. Two days later, have requested a refund and still no response from anyone. No sorry, we screwed up, nothing. For a rate that's 5X what lyft, uber, etc. are I expect them to be better. Just show up. Will never use this company again.
Skrevet 22. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Note: This review was posted twice by the same person using the IDs David_S and davidsV, so we posted the same response on each review:
I hope this message finds you well.
I want to begin by expressing my deepest apologies for the disappointing experience you encountered during your recent booking with us. Your satisfaction is of utmost importance to us, and it deeply concerns us to hear about the inconvenience and frustration you experienced.
Firstly, I want to assure you that your refund has already been processed. Please note that the refund process is managed by the booking platform, and unfortunately, we do not have direct control over the speed at which it is completed.
Regarding the missed pickup and lack of response to your messages, I want to sincerely apologize for the inconvenience and frustration this caused. We take your feedback seriously, and we are taking immediate steps to address the issues you've raised. Rest assured, we have investigated the circumstances surrounding the missed pickup and implemented measures and retraining to prevent similar incidents from occurring in the future.
Once again, I apologize for the inconvenience and disappointment you experienced.
Skrevet 19. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Samantha H
Chofu, Japan1 bidrag
Our tour guide provided a great Boston overview. The car was comfortable and our guide was very knowledgeable. We got to customize the tour to the places we wanted to highlight, stop and spend more time at certain places.
Skrevet 20. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Elizabeth F
3 bidrag
sep. 2023 • Venner
Both drivers was very friendly and nice to talk to
The drive very safe and clean, would use again and recommend to anyone. All call services was awesome. 10 out 10
The drive very safe and clean, would use again and recommend to anyone. All call services was awesome. 10 out 10
Skrevet 16. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
glendalegal
glendale, arizona16 bidrag
mai 2023
We booked a day long tour with Boston Preferred Car Service a week or so before heading to Boston for our daughter's Tufts graduation. When Sam arrived to pick us up it was pouring rain which never let up. Boy were we glad to be touring the Freedom Trail in a car and not walking it! There were 13 of us in the executive van and were we lucky to get such a patient tour guide. Sam did great with there being so many of us. He timed lunch perfectly at Harvard Square and his hamburger recommendation at Bartley's was great advice. Had it not been raining we would have taken his suggestion to tour the USS Constitution and a few other recommended sites, but it wasn't in the cards. All in all, we could not have been happier with the car, the tour, and Sam. Highly recommend.
Skrevet 29. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you so much. You were a great group and I had as much fun as anyone driving you around Boston.
Skrevet 30. mai 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Nicole S
1 bidrag
sep. 2022 • Familie
Sam was great! Before arriving to Boston the Communication was really good in letting us know the details of pickup and about the tour. Sam was on time, car was very clean, with cold water waiting for us. We had a 7 hour layover in Boston and wanted to see as much as we could. Sam was wonderful driving us around the city in rush hour. He knew so much of the history in Boston and lots of fun facts I never knew. He gave us time to get out and see the sights on foot. Wish we had more time. Very happy with the service and would use again next time we are in Boston to.
The Johnson Family
The Johnson Family
Skrevet 21. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Barbara P
Port Orange, FL2 bidrag
jun. 2022
The best ever tour. Five in our party with luggage. Sam was our tour guide. Car was spacious and comfortable. Sam really knows his stuff. Learned so much. Dropped us off at the cruise port. Took 6 other tours on our cruise and we all agreed that Sam’s tour of Boston was the best.
Thanks Sam
Thanks Sam
Skrevet 20. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you so much!
Skrevet 30. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Hello
I am looking for point to point transport for one passenger as per
Pick up
Westfield Middle School
30West Silver Street
Westfield MA
Drop off
Dominick Hotel
243 Spring street
Soho, NY
Date: 07/02/2019
Time pick up 12.00pm
Thank you
Grazia Cardaci
Skrevet 8. juni 2019
Dear Grazia, we will be glad to help you with that. Please reach us by phone 781-816-3851
Skrevet 8. juni 2019
So pleased with Boston Preferred! I called very last minute to book a limo and they
accommodated us. Bill was wonderful dropped us at BU for my grandson’s graduation from Emerson. He then took the 2 younger ones home and came back for us. Because it was a cold rainy day he was a lifesaver!! Would definitely call them again. Lillian
Skrevet 13. mai 2019
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