Cooper's Ale House
Cooper's Ale House
3.5
11:30–02:30
Mandag
11:30 - 02:30
Tirsdag
11:30 - 02:30
Onsdag
11:30 - 02:30
Torsdag
11:30 - 02:30
Fredag
11:30 - 02:30
Lørdag
11:30 - 02:30
Søndag
11:30 - 02:30
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3.5
17 anmeldelser
Ypperlig
5
Svært bra
5
Gjennomsnittlig
2
Dårlig
2
Forferdelig
3
Kacie555
Raleigh, NC131 bidrag
mar. 2023
Absolutely TERRIBLE!! They were slower than sloth slow. And NOT attentive by ANY means. We sat ourselves & once seated it took about 15 minutes for a waiter to come over and ask if we had “mins”. Once we figured out what he was asking, we informed him that we had scanned the QR code off of the table. He took our drink orders (which were soda & water). He tells us he needed a debit/credit card to hold while we were there. He returns with them about 10 minutes later & takes our 4 appetizer orders & 6 meal orders. Three out of four appetizers were delivered to our table, I waited a few minutes for our waiter (thinking he has gone to get the mozzarella sticks) but he didn’t return. So I went to the bar to ask the bartender if he could get our waiter as I was still waiting for my mozzarella sticks. He was like “yes, I will get that for you”. THEY NEVER CAME!
We then all needed refills, I took it upon myself to go to the bar and ask for refills. Being once again, our waiter was nowhere to be found. About 45-50 minutes later our meals came out. And our meals for 7 people were: 2 burgers, a chicken wrap, 2 personal pizzas, a salad and a philly cheesesteak. The burgers were trash!!! DO NOT make that mistake!!! They were hockey pucks. Ray Charles could have cooked them better. I took a few bites of what I could handle with A1 sauce and ate some of my fries but then I was just over this entire experience at this point. We had a 2 hour drive home and we were all ready to go.
Our waiter never returned, I had to go up to the bar AGAIN and tell the bartender that we were ready to go and needed our checks. He got our waiter for us. The waiter came and asked if we needed anything else. We asked for our checks (3 separate checks) and 2 to go boxes. The waiter brought us our checks. No to go boxes. I had to ask for my debit card back as I was paying with cash. He left with everyone’s payment. After about 20 minutes I had to go back up to the bar and ask again where our waiter was with our cards/change. A few minutes later our waiter returns. We had to ask the guy at the host stand for 2 to go boxes in which he brought us ONE! They were NOT busy, so not sure why the service sucked so much. I do NOT recommend this place nor will we EVER be back!! There needs to be some MAJOR training/changes in that place!
We then all needed refills, I took it upon myself to go to the bar and ask for refills. Being once again, our waiter was nowhere to be found. About 45-50 minutes later our meals came out. And our meals for 7 people were: 2 burgers, a chicken wrap, 2 personal pizzas, a salad and a philly cheesesteak. The burgers were trash!!! DO NOT make that mistake!!! They were hockey pucks. Ray Charles could have cooked them better. I took a few bites of what I could handle with A1 sauce and ate some of my fries but then I was just over this entire experience at this point. We had a 2 hour drive home and we were all ready to go.
Our waiter never returned, I had to go up to the bar AGAIN and tell the bartender that we were ready to go and needed our checks. He got our waiter for us. The waiter came and asked if we needed anything else. We asked for our checks (3 separate checks) and 2 to go boxes. The waiter brought us our checks. No to go boxes. I had to ask for my debit card back as I was paying with cash. He left with everyone’s payment. After about 20 minutes I had to go back up to the bar and ask again where our waiter was with our cards/change. A few minutes later our waiter returns. We had to ask the guy at the host stand for 2 to go boxes in which he brought us ONE! They were NOT busy, so not sure why the service sucked so much. I do NOT recommend this place nor will we EVER be back!! There needs to be some MAJOR training/changes in that place!
Skrevet 27. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
ali m
1 bidrag
aug. 2022 • Venner
My favorite place to hang out and have a drink! The bartenders are quick and the music is great!! The best bar in Greensboro!
Skrevet 11. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Robert A
Augusta, GA129 bidrag
nov. 2021 • Venner
Some previous reviews gave us reason for concern but we were staying at the Wyndham so we decided to try it. The sign said seat yourself so we did. After 15 minutes of being ignored when numerous waitresses walked by, a very conscientious young lady asked if she could help us. From that point on, everything was very good. The service was excellent and the food was very good. Her name was Brittany W. Overall a very good value.
Skrevet 12. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jacob H
1 bidrag
nov. 2020
Was disappointed with the serving sizes and the attitude of the staff. Would not visit this location again.
Skrevet 18. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Linda C
Johnson City, TN722 bidrag
jan. 2020 • Par
We had an appetizer of potato skins which consisted of four. They were a generous portion and tasted good. The steak sandwich was tiny and not good.
There were lots of homemade chips which were okay. Not a return restaurant for us.
There were lots of homemade chips which were okay. Not a return restaurant for us.
Skrevet 22. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
LMA
Jamestown, NC2 bidrag
nov. 2019
Had gone to Coopers Ale House on W. Market Years ago quite often. Decided to try the new location even though it has probably been there a while. While everyone was friendly, The wait staff was extremely slow and not attentive. Finally had to walk up to the bar and ask for our check. Didn't leave a tip because we saw the wait staff twice to take our order and deliver our order. PLEASE someone train your employees in customer service. That is how you get tips and reviews. Most likely great tips if you are attentive and engage in conversation. I felt like I was in a time warp.
Skrevet 14. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
karrgal77
Garner, NC32 bidrag
okt. 2018 • Forretning
We stayed at the hotel attached to this. Food was good and reasonably priced. Staff friendly and efficient. The had live music and he was very good. After dinner we played pool. This was a weds nite so the place had few people. My husband and I had an enjoyable evening.
Skrevet 4. oktober 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Kann626
Zebulon, NC63 bidrag
sep. 2018 • Par
Only tried this place because we were staying at the hotel. First time we ate we ordered dinner and the food was good. Everything was cooked well and came out hot. Second time we came for a snack, House made chips, and most of them were un-cooked practically raw and what was cooked were not crispy at all. Service at first was good until after our food came out then he never came back. He disappeared for 15-20 minutes and we were drinking alcohol. I was going to have at least one more round of drinks and get a dessert to go back to our room and when we finally had to get up and flag him down I was done and just asked for the check. Not only did he lose tip on the items I was going to buy and didn't because of his service he also lost percentage of our original order. I ALWAYS tip 20% (I'm a former waitress) unless service is awful and this was to me and he barely got 15% trust me I struggled with giving that much because I was so ticked off.
Skrevet 4. september 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Christina P
1 bidrag
jul. 2018 • Familie
The quality of Coopers has really gone down hill.
Today it was myself, my husband and our teenage daughter. The place only had a half a dozen people there. We ordered Cheese head fries, a Cesar Salad with Grilled shrimp and a chicken quesadilla.
Cheese fries were missing the bacon the salad came out as a side salad amd grilled shrimp on the side and the chicken quesadilla had gobs of cheese inside of it and wasn't cooked well to the point it was soggy from the amount of cheese.
When we confronted out server about the fries. She said we would have to pay a dollar for the bacon, even though in the description it says bacon come on them at no extra charge. When we asked her about the salad she said oh I thought you wanted a side cesar salad. At this point tempers were hot we asked to speak with the manager. She came out we explained our concerns and complaints to her. Her replies were the server just came back from vacation, this is a new menu (The server isn't the one who cooked the food) the managers next excuse was well thats how it use to be and our system isnt updated.
At the very end of the day it is the managers responsibily to ensure the kitchen is preparing food according to the new menu. It is the managers responsibily to ensure that the server who just came back from vacation knows that the system doesn't match the new menu. Overall poot management was the major issue with our service. When I called the manager out regarding her lack of responsibility she wanted to continue to place blame on the kitchen on the server on the system.
We won't be back any time soon. Hopefully the owner reads this and takes action before all those dollars on the recent upgrades goes down the tubes.
Today it was myself, my husband and our teenage daughter. The place only had a half a dozen people there. We ordered Cheese head fries, a Cesar Salad with Grilled shrimp and a chicken quesadilla.
Cheese fries were missing the bacon the salad came out as a side salad amd grilled shrimp on the side and the chicken quesadilla had gobs of cheese inside of it and wasn't cooked well to the point it was soggy from the amount of cheese.
When we confronted out server about the fries. She said we would have to pay a dollar for the bacon, even though in the description it says bacon come on them at no extra charge. When we asked her about the salad she said oh I thought you wanted a side cesar salad. At this point tempers were hot we asked to speak with the manager. She came out we explained our concerns and complaints to her. Her replies were the server just came back from vacation, this is a new menu (The server isn't the one who cooked the food) the managers next excuse was well thats how it use to be and our system isnt updated.
At the very end of the day it is the managers responsibily to ensure the kitchen is preparing food according to the new menu. It is the managers responsibily to ensure that the server who just came back from vacation knows that the system doesn't match the new menu. Overall poot management was the major issue with our service. When I called the manager out regarding her lack of responsibility she wanted to continue to place blame on the kitchen on the server on the system.
We won't be back any time soon. Hopefully the owner reads this and takes action before all those dollars on the recent upgrades goes down the tubes.
Skrevet 1. juli 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Enrique M
Saltillo, Mexico24 bidrag
mai 2018 • Forretning
I was there some days, the service was excellent.
Very good food.
The place is sport thematic and I am not a fan of this however the place is okay.
I love the music that there every day had.
The manager and the other personal are so friendly, inclusive I lost a ticket(voucher) and I was leave the city those day and the manager make me the favor to send me a copy by message.
Definitively I recomend this place.
Very good food.
The place is sport thematic and I am not a fan of this however the place is okay.
I love the music that there every day had.
The manager and the other personal are so friendly, inclusive I lost a ticket(voucher) and I was leave the city those day and the manager make me the favor to send me a copy by message.
Definitively I recomend this place.
Skrevet 25. mai 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you Enrique for your feedback regarding Cooper's Ale House. This restaurant gets a lot of rave reviews. The staff is pretty awesome and the food definitely gets a "thumbs up." Our managing staff is always on top of things to make sure that our guests receive the best service! Please do not hesitate to come back and eat here again!
Skrevet 29. mai 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
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