iFLY Indoor Skydiving - Atlanta

iFLY Indoor Skydiving - Atlanta

iFLY Indoor Skydiving - Atlanta
4.5
12:00–19:00
Mandag
12:00 - 19:00
Tirsdag
12:00 - 19:00
Onsdag
12:00 - 19:00
Torsdag
12:00 - 19:00
Fredag
11:00 - 21:00
Lørdag
09:00 - 21:00
Søndag
09:00 - 19:00
Om
Varighet: 2-3 timer
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4.5
4,5 av 5 bobler209 anmeldelser
Ypperlig
162
Svært bra
32
Gjennomsnittlig
6
Dårlig
4
Forferdelig
5

388lscott
Phenix City, AL2 bidrag
1,0 av 5 bobler
Misrepresented experience which is only 3-4 ft. Must pay more to fly higher. Front desk rep was rude and manger not helpful. One rep name Cameela was professional. We were essentially forced to fly bc they refused giving us our money back ($225)
Skrevet 18. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

B K
5 bidrag
3,0 av 5 bobler
feb. 2024 • Familie
The instructors are phenomenal - they are highly skilled and great with people to help them get the best experience. This is probably what saves them, because as a business, they lack customer service all around. It seems the focus is mainly on the upsell and making more money. When issues or “miscommunication” arises with staff at this location or corporate, they point fingers as if they don’t have the same policies and can’t resolve issues without charging you more to get what you expected.
Skrevet 24. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

D_H
2 bidrag
2,0 av 5 bobler
jul. 2023 • Familie
Misleading on the whole experience and initial pricing. Looking at the pics, you may think they fly you at some decent height. No where it says that the initial pricing covers hovering at like 5 feet for 2 minutes. Then they upsell you to go to 15 feet.
Skrevet 22. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello, we pride ourselves in providing world class customer service, and we're so sorry you feel that way! Indoor skydiving is a unique experience and difficult to compare to other activities. We do have to keep flyers within a safe range or distance from your instructor as you are learning to fly for all of our flyer's safety. This would allow you to fly within arm's reach on your instructor about chest level to them. Our goal is to teach you how to fly on your own. We do offer our high flight feature as an add on, as some of our guests do not wish to fly higher. We do so in order to allow everyone to curate their flying experience. We're sorry if this had an adverse effect on your experience. Thank you for flying with us and providing us feedback!
Skrevet 31. juli 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Travelingfarmer2020
Washington DC, DC3 bidrag
5,0 av 5 bobler
mar. 2023
This was just so much fun. My son ,10, and I flew 5xs with an added high-flying experience. I would absolutely recommend this add on. So cool.
Our instructor was named Corbin and he was awesome. He was easy to understand and had a great personality
Skrevet 23. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

1,0 av 5 bobler
mar. 2023 • Venner
Arrived 17 minutes early and was turned away. Apparently you need to be 20 minutes or more on arrival. But the facility does a poor job of making that known. We went back and looked and sure enough that was written but not obvious. There have been so many people who have had this issue too. And…. They run over 45 minutes late for every appointment. Not a fan at all. Our waivers were done online as well. The people at the desk were rude. Customer service is 0! Terrible experience! They can keep the 150. I think that’s what they count on.
Skrevet 9. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Maria B
Detroit, MI52 bidrag
4,0 av 5 bobler
nov. 2022 • Par
Fun experience for people who are in shape with no physical impairments. Must be under 260 lb. You will only get two to four times in the Wind Tunnel but it is worth it. Daughter did it. I watched.
Skrevet 14. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Cynthia N
5 bidrag
3,0 av 5 bobler
aug. 2022
My niece and I happened to have a coupon for 2 people for 4 minutes each and a high flight. However, we were told the coupon was only for 2 minutes each. No high flying. The people were super nice and it was a marvelous experience. Very exciting and fun. However, they kept trying to upsell us. At one point we said no to the high flying experience due to cost, then after our individual minute flight, our guy Raffy ? Sp said this time we’ll go up high ok? What do we know, we said yes. After we were charged $42 for the high experience. Yes it was fun but felt it was kind of deceptive. The experience sells itself, cut out the pressure sales
Skrevet 23. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Richard Watkins
Warwick, UK422 bidrag
5,0 av 5 bobler
We went as part of a business trip and throughly enjoyed the experience. Rafi our team leader/instructor was excellent and the approx 2 hours we had were great fun!!
Skrevet 22. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Becky M
Daniel Island, SC17 bidrag
4,0 av 5 bobler
apr. 2022
My son and I recently tried out iFly for the first time. My son is 10 and absolutely loved it. I am 51, so while it was enjoyable, it did leave a slight body ache. The instructors are really incredible and very much help you to relax. I probably would not do it again, but I'm quite sure my son will ask to go back. If you are looking for something "thrilling" to do without committing and entire day, this is it!
Skrevet 4. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We’re "thrilled" you and your son had an awesome time indoor skydiving with us! Thank you for sharing your experience. All of us at iFLY Atlanta are grateful for your business and hope to fly with you again and earn that fifth star!
Skrevet 5. mai 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

ALR
1 bidrag
1,0 av 5 bobler
jul. 2021
The customer services was terrible! My 12 year old son got left out right before his team was going to enter the cylinder. I had to go ask one of the team leaders if he was going to fly. The gentleman's attitude was far from inviting and cordial. They basically overlooked my son and put him in the front of the line so he could be the first to fly. Then, after I received my credit card bill I was billed twice for the flights. Apparently when I booked on their website, I was booked for 2 reservations instead of one. I was not asked when checking in with my son to confirm the reservations for 2, when they saw I only had 1 child. I called and left a message and never received a return call. I had to call once again and finally spoke to 3 or 4 different individuals. I was basically told I booked 2 reservations and I would not get a refund for 1 of the reservations. I would not recommend this event due to poor customer service and the unwillingness to help a customer. I am in the customer service business and have ALWAYS presumed the customer is right no matter what if you want the business! There are always exceptions to every rule!
Skrevet 13. september 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
This sounds like a frustrating experience. We pride ourselves on our world class customer service and we're genuinely sorry you feel you didn't receive that. Oftentimes our customers book multiple packages to get more Flight time, or sometimes one person in a group backs out and the other uses their Flights, so a person flying on a reservation meant for 2 is not abnormal for us. Unfortunately you noticed the issue quite far after the experience where the service had already been provided. We have put multiple measures in place to ensure our guests know what they're purchasing and how much they're paying including showing the quantity and total amount to be charged multiple times during the checkout process and sending confirmation emails with the quantity purchased and total charged. Even though the experience cost you a bit more than you were expecting, we hope the smile on your son's face while flying made it a little bit better.
Skrevet 21. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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iFLY Indoor Skydiving - Atlanta (GA) - Anmeldelser - Tripadvisor

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