Green Block Trading Post anmeldelser, Penetanguishene
Green Block Trading Post
Green Block Trading Post
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Sandwalker61
toronto ont canada45 bidrag
jun. 2020
I don't normally write negative reviews, but this has gone on long enough.
We go here to shop primarily for Laurentian Chief moccasins. We all love the product!
In fact over the last few years, our family as well as our entire extended family (11 more people) shop here for them as well.
This June 2020, my two adult kids and I went in to get some more moccasins for ourselves, family and friends. Between the 3 of us we bought 6 pairs and special-ordered 2 more pairs for gifts.
After about 2 weeks, one of the slippers developed a rip at the stitching point. The suede was torn in the seam as it was too close to the edge of the fabric where it was very thin - it had pulled away. The other slipper was fine. We brought them back right away to exchange for a replacement pair. They said we should speak to the owners.
We were repeatedly told to come back when the owner(s) were there, but they wouldn't tell us when they would be there. After multiple visits to the store at various times over three months, (June, July and August), we caught the woman & husband owners there one day. They said they'd call the manufacturer and get back to us soon. Each time we are in, we ask about the issue and get pushed off again and again. It's now late October and still no word.
We haven't worn those new slippers since they ripped, waiting to return them for an exchange for a new pair. Unless it is a dollar store, we would expect they would stand behind the products they sell, especially a Canadian name-brand like Laurentian Chief. These moccasins are not cheap and we have spent a fortune in their store on multiple pairs this year alone.
We are now taking the issue up with Laurentian Chief head office as the owners do not really care enough about their customers to follow up or do an exchange on a defective item.
These owners need to have better customer service skills as well as honour what they sell. If it is defective - help the customer out. All we wanted was a replacement pair, not a refund... they can keep our money.
Or entire family strongly believes in supporting local businesses, especially now during the covid crisis. But after this experience, the rest of our moccasin purchases for ourselves and for gifts will now be online from another merchant. Too bad, as this will be a loss of over $1,000 per season from just our family alone.
If brick & mortar stores want to stay in business, stay relevant and not loose to online stores, they are going to have to up their game regarding customer service or people won't be back.
It's a shame.
We go here to shop primarily for Laurentian Chief moccasins. We all love the product!
In fact over the last few years, our family as well as our entire extended family (11 more people) shop here for them as well.
This June 2020, my two adult kids and I went in to get some more moccasins for ourselves, family and friends. Between the 3 of us we bought 6 pairs and special-ordered 2 more pairs for gifts.
After about 2 weeks, one of the slippers developed a rip at the stitching point. The suede was torn in the seam as it was too close to the edge of the fabric where it was very thin - it had pulled away. The other slipper was fine. We brought them back right away to exchange for a replacement pair. They said we should speak to the owners.
We were repeatedly told to come back when the owner(s) were there, but they wouldn't tell us when they would be there. After multiple visits to the store at various times over three months, (June, July and August), we caught the woman & husband owners there one day. They said they'd call the manufacturer and get back to us soon. Each time we are in, we ask about the issue and get pushed off again and again. It's now late October and still no word.
We haven't worn those new slippers since they ripped, waiting to return them for an exchange for a new pair. Unless it is a dollar store, we would expect they would stand behind the products they sell, especially a Canadian name-brand like Laurentian Chief. These moccasins are not cheap and we have spent a fortune in their store on multiple pairs this year alone.
We are now taking the issue up with Laurentian Chief head office as the owners do not really care enough about their customers to follow up or do an exchange on a defective item.
These owners need to have better customer service skills as well as honour what they sell. If it is defective - help the customer out. All we wanted was a replacement pair, not a refund... they can keep our money.
Or entire family strongly believes in supporting local businesses, especially now during the covid crisis. But after this experience, the rest of our moccasin purchases for ourselves and for gifts will now be online from another merchant. Too bad, as this will be a loss of over $1,000 per season from just our family alone.
If brick & mortar stores want to stay in business, stay relevant and not loose to online stores, they are going to have to up their game regarding customer service or people won't be back.
It's a shame.
Skrevet 25. oktober 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Wolf S
2 bidrag
mai 2017 • Par
Was at this shop about 1 year ago, visiting family graves and checking out the area.
Read quite a few bad reviews about this shop, but they are all wrong.
Was greeted by a friendly lady there, got to look around the shop without issues, she was very helpful, we purchased a wolf pelt and some other items.
If your not causing problems and not acting strange, you have nothing to worry about. This shop had issues with theft, so of course they are a little wary of others, but i never felt that when i was there.
Can't wait to go back and see what things are for sale this time.
Read quite a few bad reviews about this shop, but they are all wrong.
Was greeted by a friendly lady there, got to look around the shop without issues, she was very helpful, we purchased a wolf pelt and some other items.
If your not causing problems and not acting strange, you have nothing to worry about. This shop had issues with theft, so of course they are a little wary of others, but i never felt that when i was there.
Can't wait to go back and see what things are for sale this time.
Skrevet 10. april 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
trixxie b
46 bidrag
mai 2016 • Familie
As a local, I've been here several times but never experienced the negative that some reviews have indicated. I can tell you that the store has trouble with shoplifting. I can also suggest that the layout and volume of product does not help. It's too bad that some have has accusatory actions and I do not discount that. Owners should be more accommodating and less assumptive.
Skrevet 1. juni 2016
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Lori S
Midland, Canada2 bidrag
aug. 2015 • Alene
BE very careful when purchasing anything at this store. Open package, make sure its not second hand merchandise! I was a loyal customer! Have lived here for four years. Bought a 50$ item. Opened it weeks later for a party i was having and discovered the item did not work. When I returned it for exchange I was told I had tried to take it apart and nothing could be done. Very bad customer service. Especially from owner Mike. Needless to say I am boycotting this store. DO NOT SHOP HERE.
Skrevet 28. august 2015
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Jangaro R
Vancouver Island, Canada2 bidrag
nov. 2014 • Alene
I stopped by this store for the first time a few weeks ago while in town visiting family. There 's lots of interesting & unique items. The girl who was working was friendly. I'll definitely go back the next time I'm in town.
Skrevet 13. desember 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
nancy r
Port McNicoll, Canada1 bidrag
jul. 2014 • Familie
The owners are very helpful and will take the time to help you with anything. You can tell they struggle with theft because of the amount of security camera's in the store. One short visit and you can tell they go to great lengths to keep pan handlers and loiterers away from their customers so they can enjoy their visit to a magnificent store and the prices are way too cheap for the quality...Keep up the good work!
Skrevet 5. juli 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
560Mel
Alberta, Canada2 bidrag
mar. 2014 • Alene
I agree the owner is indeed the rudest. I did call a cab, but I decided to look in the Green block trading post also needing to buy cigarettes. I took interest in a few things such as the moccasins and some other native things, as that is my heritage. The lady working was talking to me answering all my questions. I got to look at more things, and the owner says ARE YOU WAITING FOR A CAB !? And I said yes. And he goes on and on about how Im just looking around in the store for somewhere warm to stand. One.. its not cold out anymore ... two Im interested in a few things. and still tells me to leave. what the hell... who runs a store like this ?
Skrevet 24. mars 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
smaydinli
Toronto, Canada11 bidrag
jul. 2013 • Familie
My husband, daughter & her friend who are 9 years old & myself camped at Awenda Provincial Park over the July 1st long weekend. We decided to take a drive to Penetanguishene to check out the waterfront. After walking around the waterfront & having lunch we stopped in a few stores on the walk back up the hill. We all went in the Green Block Trading Post for a look. My husband & I noticed the man behind the counter did not take his eyes off of us the whole time we were in the store but thought nothing of it at the time. After about ten minutes my husband left the store & waited out front for the girls & I to finish looking. I told the girls it was time to go. My daughters friend showed me a fox tail just before we left the store & I saw here put it back on the rack. As I opened the door to leave the store the owner said in a loud voice to my daughters friend "Put back the fox tail that you stole". I asked him what he was talking about & again he said "Put back the fox tail that the girl stole". I told him she did not steal a fox tail. Once again he repeated the same thing! My daughters friend said to the man "I did not take the fox tail" and burst into tears. Both girls were crying & scared. Again he repeated the same thing! That's when I got angry & told him the girls do not shop lift. He just kept repeating the same thing so I stormed out of the store after giving him a piece of my mind. The girls were so upset. They are only 9 years old, petite, just finished grade 3 & were wearing shorts with no pockets & tee-shirts. Where on earth would they hide a 12" fluffy fox tail!! The girls don't even know what shoplifting is. The owner had no justification for this accusation. He should not be operating a store. Maybe a prison would be more suitable.
Skrevet 7. august 2013
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Ingen spørsmål har blitt satt frem om denne opplevelsen
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Forbedre denne oppføringenVanlige spørsmål om Green Block Trading Post
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- (0.11 km) Georgian Terrace Guesthouse
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- Restauranter i nærheten av Green Block Trading Post:
- (0.04 km) Phil's Restaurant
- (0.11 km) Captain Ken's Diner-Billiards
- (0.16 km) Rawson's Meat & Deli
- (0.12 km) Karma Marketplace
- (0.20 km) Flynn's Irish Pub