Hi Rachel, unfortunately dogs are not allowed at Castell Coch due to the nature of the building.

Just copy Kin3’s experience in May 2019 here. It’s the same experience to mine. 26 May 2019 Kin3 : Stopped here to have a look round the castle, eat a picnic and grab a coffee. We were a party of 10. 4 of us wanted to look round the castle, all 10 of us got tea room tickets to use the cafe and toilets. Lesley on the ticket desk proceeded to tell my party we weren't allowed to be in the courtyard while we waited for everyone to use the toilet, we wouldnt be allowed eat sandwiches on the benches and that we were 'going all over the place' when in fact we were just waiting for everyone to use the toilet before proceeding to go to the cafe as a group, while we were waiting two of our party had decided to check out the gift shop. Her attitude was so awful having stared at us since we had entered the courtyard and being asked to make way for paying customers to use the toilets despite there being no queue and half of us being paying customers we decided to leave because we felt so unwelcome. We didnt buy anything from the gift shop, didnt buy any coffees and asked for a full refund whilst relaying our feedback to which she rolled her eyes and smiled patronisingly stating "I'm just a smiley person". This was infuriating and she shrugged the whole situation off. I hope she receives some training in manners, courtesy and the castle takes on board that it should be a more open and welcoming place so that they receive more custom. Lesley lost the castle between £60-100 and will no doubt continue to do so if this is her attitude. Instead of chastising and making us feel awkward and uncomfortable she could have simply tried to upsell more tickets and create enthusiasm and excitement.

Other than getting into the main courtyard and the rooms on that level, I don’t recall it being wheelchair accessible at all.

Yes there is enough parking and it is a nice walk up to the castle just follow the signs.

Castell Coch is quite small even though it is beautiful. It’s also not an old castle but it’s on the site of one. It was built for the Marquess of Bute. As you only have a short trip planned I’d say Cardiff Castle is more impressive and is right in the centre. I’d also reiterate the advice of Carla w and recommend you visit Cardiff Bay and take a look at the Assembly’s Sennedd building which is wonderful and also The renovated Norwegian Church where Ronald Dahl was christened. There’s usually a craft fair in there.

Yes no problem

Hi Lesley just follow Swansea America instructions, it’s pretty spot on, if you haven’t got there yet enjoy it’s lovely

It's a perfect place to visit when it's raining and you don't want to be stuck at home.

At certain times of the year the tea room offers cream teas. - a scone, clotted cream, butter and Welsh jam, with a hot drink of choice, for £5.50. Hhowever the menu is subject to seasonal variations, so it is worth a phone call before visiting to find out what is likely to be available, and at what cost. At the moment there are cream teas, but also very reasonably priced soup with bread and butter, sandwiches, panini and toastier.