Pentland Ferries
Pentland Ferries
4.5
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4.5
4,5 av 5 bobler227 anmeldelser
Ypperlig
133
Svært bra
56
Gjennomsnittlig
19
Dårlig
3
Forferdelig
16

Disse anmeldelsene har blitt oversatt automatisk fra originalspråket.
Denne tjenesten kan inneholde oversettelser levert av Google. Google fraskriver seg alle garantier, uttrykte eller underforståtte, knyttet til oversettelser, inkludert alle garantier for nøyaktighet, pålitelighet og eventuelle implisitte garantier for salgbarhet, egnethet for et bestemt formål og beskyttelse mot forfalskninger.

EzzyP
Dorset, UK104 bidrag
2,0 av 5 bobler
okt. 2023 • Par
First trip over ran to time but we were boarding with a long caravan that we had to reverse on not a problem as my husband is a farmer but where it rises on the tailgate there is a risk of grounding no one helped us in this regard instead I had to get out to check this surely not advised for safety? Surely not my job! Then when I said to hubby to stop as there was a risk of a lorry door hitting the side of the van if he went further back( we were the last boarding so no space issues) the member of staff challenged me and then thought belittling me was the way to go forwards. I may not load vehicles all day long but I know how to speak to people! Our return journey was a nightmare after mechanical issues two morning sailings didn't happen by the time we were due to board it was backlogged why weren't we informed before arriving to sit around for 4 hours??!! Poor planning could have been so better managed. All for the princely sum of £400!! Would I recommend probably not definitely don't prebook take your chances so you have other options when it goes pear shaped as it does! Other companies sail to the islands.
Skrevet 6. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Elena K
Moskva, Russland3 792 bidrag
4,0 av 5 bobler
aug. 2023 • Par
It runs more often in summer; tickets can be purchased on the website in advance. Our two flights were both slightly late. Comfortable lounges. There is a cafe.
Skrevet 24. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

epemberton
North Yorkshire, UK387 bidrag
5,0 av 5 bobler
sep. 2023 • Par
Sailed from Gills Bay to St Margaret's Hope (return) at the start of September. Boarding and disembarking were quick and efficient both ways and the sailing was smooth. Took both dogs onto the ferry with us and they were welcome to sit in the outside seating area with us. We were the only ones with dogs on the way out but on the way back there were quite a few, so worth bearing in mind if your dog is anxious around other dogs.
Skrevet 16. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Stan
Inverurie, UK122 bidrag
5,0 av 5 bobler
sep. 2023 • Par
I have said this before. This is THE way to travel to Orkney. As usual we booked over the phone. They now take payment in advance, which is understandable. We arrived at Gills Bay bang on 12 for 12.30. An efficient friendly lady signed us in. The Pentalina was late from Orkney. She reloaded quickly to full capacity. I noticed a crew member checking vehicles had brakes on and were secure. Someone who arrived unbooked was politely apologised to but turned away. It was flat calm and sunny. A beautiful trip. The boat looks clean and well maintained to my untrained eye. We were quickly disembarked at St Margaret's Hope. Brilliant. Well done the Banks family for creating this efficient self funding service. Some other Scottish shipping companies have a thing or two to learn.......maybe they will as they borrow MV Alfred owned by PF!!!
Skrevet 2. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

magnus muir
Turriff, UK16 bidrag
1,0 av 5 bobler
jul. 2023 • Familie
Pre booked in March to go across from Gils Bay to st Margaret’s hope 16th July on 21:30 sailing. It was suggested that I pay the full amount to guarantee my space. So I paid both trips, car, 2 adults and 2 kids return = £210. Whilst 3 hours into my drive to the ferry I received a call to say the crossing would be cancelled due to a “technical fault” did I want to book on the next afternoon crossing? No mention of accommodation options or guarantee of sailing. So I said to cancel my booking and I would find alternative options. She did and said I would be refunded for both trips what I had paid. I then travelled home and went back to work and took the more expensive Northlink boat from Aberdeen. The gills bay crossing didn’t happen again for another 2 days, so thankfully I didn’t wait.

I received a refund for 1 leg of the journey, £105 3 days after cancellation. I have yet to receive the second part of the refund, 4 weeks later. Emailing daily with assurances that it will be processed but nothing. Avoid paying in full before sailing.
Skrevet 9. august 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Duncan M
1 bidrag
4,0 av 5 bobler
mai 2023 • Familie
The ferry had ran aground two weeks before our booked sail but for some reason they did not email us with this information. Local people probably were well aware as the news carried the story but we were on vacation from Canada and were not looking at the local news. We couldn’t get to Orkney in time to cancel our B & B so forfeited the cost. After complaining to Pentland they were amazing in there response and gave us a generous refund. Fantastic customer service.
Skrevet 13. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ray K
Congleton, UK4 bidrag
1,0 av 5 bobler
jun. 2023 • Familie
No ferry since 29 April 2023. Very poor communication from Pentland Ferries, in fact no communication from them. As of today 8 June the ferry is still in Birkenhead being repaired. I have just cancelled our booking for next Friday. Staff I spoke to were unhelpful.
Skrevet 8. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Tandydog
Stromness, UK12 bidrag
5,0 av 5 bobler
jul. 2022
Whenever we travel to and from the mainland, Pentland Ferries are always our first choice, Great quick journey with views of islands, puffins flying about, in the right season. Maybe if you are lucky, spot a dolphin or an orca. The ferry staff, onland and on the ferry are always very helpful. The cafe onboard make a great bacon roll too!!
Skrevet 28. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

scotty17
middle england38 bidrag
1,0 av 5 bobler
mai 2023
No customer service. Our sailing was cancelled due to problems with one of their ferries. There was no back-up boat available and no help about transferring the booking to the other company which sails from Orkney. Just told 'Your money will be refunded'. Immediately went online to book with the other company. Sailings full. Oh dear......
Skrevet 23. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sharon
Manchester, UK202 bidrag
5,0 av 5 bobler
apr. 2023 • Par
Very professional easy to use, all facilities on board, excellent play area for children well thought through. All as advertised.
Skrevet 14. april 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Pentland Ferries (Gills, Skottland) - Anmeldelser - Tripadvisor

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