Aqua Sana Elveden Forest

Aqua Sana Elveden Forest anmeldelser, Brandon

Aqua Sana Elveden Forest
4
Skriv en anmeldelse

De beste måtene å oppleve attraksjoner i nærheten på


4.0
704 anmeldelser
Ypperlig
397
Svært bra
148
Gjennomsnittlig
74
Dårlig
52
Forferdelig
33

jul. 2022
I have been a regular visitor to Center Parcs for 25 years.

Been to all of the UK destinations at one point or another, Longleat and Whinfell being the furtherest away and Sherwood the closest.

I have stayed in the grandest of Executive Lodges and also in the 'hotel-type' apartments.
My daughter, who turned 26, yesterday, has always been a companion and has always been excited by the prospect of a visit.

So, yesterday, to mark her birthday, I opted for a single day Aqua Spa 'Chill Out' for her.
In the past, (and we've done this many times), we would arrive early, spend the best part of the day in Aqua, then sneak up for a 'Rapids experience', before a restaurant meal and then home.
Because of the recent pandemic, we couldn't do this yesterday dueto time limitations and regulations regarding the subtropical.
Were we disheartened ? Absolutely not. In the past we were given a glass of prosecco on arrival - now we were offered a full breakfast, with lunch any time before 7.00 p.m. FANTASTIC.

The fabulous staff were both inside the sauna area and also the restaurant. First class, friendly and inviting. A really lovely day made enjoyable by the calm, soothing, attention provided by all of the Aqua Sauna staff, in particular HENRIETTA who I must single out.
Look, I know that you guys at Elveden are closing the sauna from December 31st for a major 6-month refurbishment, but please do not assign Henrietta to a menial, manual position - she is so unassuming that she could be looked over, (you would lose a major asset should you do this). I have been privileged, working with thousands of individuals before my retirement, and she is your hidden gem - honest, truthful, stoic and so genuine without a negative part to her. Something your visitors would immediately pick up on.
From all of the Center Parcs staff that we engaged with, and they were all so, so deferential and wonderfully polite, Henrietta really stood out...and at 21 she had a charisma and maturity exceeding her years .

Was it costly...Slightly expensive ? Yes...but come on, you can go wild and pamper yourself occasionally, and these interactive people were top notch, even the most accommodating guy that had to spend his hours just walking around the outdoor pool.

And the icing on the cake ? They discovered that it was my daughter's birthday and came out with an Elemis starter pack as a 'birthday treat'

There is no other place like Center Parcs in the UK.
Fabulous facilities; fabulous staff; fabulous experience.

(Take good care of Henrietta when you have to close - she summed up to me and my daughter the reason why we have been coming back to Center Parcs these past 25 years.

Thank you ever so much - a wonderful experience.
Skrevet 2. juli 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

HH77
16 bidrag
jun. 2022 • Venner
How fabulous was this all day experience?! It was absolutely wonderful! Wonderful day with breakfast and lunch included. The whole day was wonderful. The mind, body and soul experience massage by Emily was so relaxing I fell asleep!
Skrevet 20. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Alice M
1 bidrag
jun. 2022 • Venner
Our spa afternoon was lovely and we felt welcomed by all the staff. However we felt really let down by the restaurant experience. We ate at lunch time and our order was wrong twice, both times we had to chase up the staff to correct these issues. It wasn’t busy at all (we were the only ones in there) and by the time we had our bill, we sat with it for 45 minutes before someone came round to take our payment, despite there being about 6 members of staff hanging around chatting. The food was okay, if a little over priced, but the whole experience was a disappointment compared to the spa.
Skrevet 19. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
It’s very rare to receive feedback like your own. Please accept our sincere apologies for the impact this had on your visit. Kind regards Rebecca
Skrevet 28. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

alex f
4 bidrag
mai 2022
Pros: Relaxing environment, lovely scented rooms, good food and amazing staff (Lucy and Anya were fantastic- really friendly and professional. We especially loved the sleep session with Lucy)

Cons: Rooms feel a little outdated, they got rid of the balcony waterbed and the bed in the zen garden, some of the guests were obnoxiously noisy (although the staff mentioned above did their best to keep them quiet), and they stop serving food at 7:30pm which was a bit annoying on a twilight session!

Overall we had a really lovely time and left feeling very relaxed. As far as I'm concerned the staff really make the experience- keep putting on sleep/sauna/discovery sessions and people will leave satisfied like we did.
Skrevet 11. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Liam T
141245193 bidrag
mai 2022 • Par
Me and my partner attended a twilight taster at this venue. Everything was lovely until the fire alarm goes off half way through out visit, so we're forced to stand outside for more then 30 mins in soaking wet robes. After no response from multiple complaints, this was not handled well. Very bad customer service
Skrevet 3. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
I am sorry that a fire alarm was activated during your Spa session. I do hope you'll agree that upon the sound of an alarm, regardless of the facility, a quick and safe exit is essential. As soon as the area has been thoroughly checked, guests would be welcomed back, only when it was completely safe to do so. We apologise for any upset caused and do hope you otherwise enjoyed your Spa experience. Thanks Kirsty
Skrevet 7. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Terrie S
King's Lynn, UK83 bidrag
mai 2022 • Familie
A perfect day spa to suit everyone, I took my daughters to celebrate a 21st birthday and a day away from the GCSE's and wow were we not disappointed, arrived at 9am by the most beautiful reception area and 3 very friendly and informative team.
We collected our complimentary robes and towels and bag slippers can be purchased for £2 and are very comfortable.
We changed and went straight to the dining area for breakfast if we desired and to book lunch times and choose from a great complimentary menu again ranging from platters to paninis to lasagne all served with a choice of salads.
Then off to the spa, been to many spas in my time but this is the best by far for the price paid and what is included, you can spend a whole day here and not be bored with the same thing over and over, the outdoor pool was quite busy and a little cold but it didn't disappoint, many different steam rooms all offering different effects, up on the higher level are again different steam rooms and showering experiences but the bestest part are the lounging areas because believe you me by early afternoon the fatigue hit us (it's tiring doing nothing) water beds are a must to lie down and chill on if the weather is good there are some on the terrace with the sun beaming over you and yes we did drop off as a little siesta!!!!!
My daughter had a manicure and a pedicure by Megan and Gabi delightful young ladies,
We even decided to book the complimentary facial experience with Lucy B, a special mention to this amazing and caring lady who not only knows her products but went out of her way to ensure your needs were met, thank you Lucy for our chat today regarding ladies issues you made me feel human again today and made my day.
The whole team made this birthday a very special memory for all 3 of us, we wil ve back ❤️ 💙 😀
Skrevet 21. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

apr. 2022 • Par
We had the best time. Having not visited Aqua Sana since before covid, we’ve been craving a spa day for some time! To celebrate my husbands birthday, we went all out and did a spa stay and loved every minute.

The staff were super friendly and welcoming, facilities were clean and not too busy and services provided excellent.

Will definitely be returning again soon.
Skrevet 10. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Richard
Woodham Ferrers, UK42 bidrag
mai 2022
This used to be the jewel in the crown of my Center Parcs visit but lately it's starting to feel a little dated and in need of some attention. I can't get my head round the fact that the outdoor pool is now permanently cold. This pool used to be one of the best and most relaxing features of the spa but now it's just unpleasant. Feel like a bit of a piss take when you consider the price has remained the same for a lesser service. When I've come to write this review, I've seen the cold pool has actually been pointed out several times so I can only conclude they don't really care.

"Boss, the outdoor pool is no longer warm, should we lower the price to reflect this?"

"No! Lets just remove the word 'warm' from our advertising but still charge £60.00 per person! Mwaaahahahahaha"
Skrevet 10. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sam & Karen Vegans
Bedford, UK63 bidrag
apr. 2022
The staff and the suite really made the stay. From the moment we arrived Sara our host made us feel so welcome which got our stay off to a great start. We absolutely loved our suite - it was so luxurious and had everything and more that you could want for an overnight stay. In particular, the huge bath was amazing. There was breakfast, lunch, a £50 voucher for dinner and a full body treatment with massage and facial, as well as a seaweed wrap that you take with you after, included as part of our stay. We both loved our treatments and we used our seaweed in the bath we had that evening. We also decided to treat ourselves to pedicures on our second day and we are so glad we did. Laura and Marlie were the loveliest people - so nice to have a chat with and we both loved our foot massages and our pedicures. As our stay was for my 30th birthday they were so sweet and got my partner and me a glass of prosecco.

I have noticed some other comments about the spa facilities. The only slight criticism that I have is that the pool and foot spas werent warm, so I suppose if you are someone who loves a warm pool then I can understand why you'd be disappointed. For us, this wasn't a problem because we never spend much time in the pool and instead of using it to warm us up we took a dip in it to cool us down after we had done our 15 mins in the sauna. You can tell that the Elveden spa is a little older than the Sherwood and Woburn spas for example, but there are still some good rooms to try and, for me, there was enough variety and enough that I liked to make the trip worth it. The only other slight thing to mention is that your email confirmation/itinerary online isn't as detailed as what it could be. I think it just said spa suit and doesn't mention everything thats included, so I wasn't sure that I'd booked correctly. We also weren't aware that breakfast is delivered to your suite only between 8.00-9.00. We had booked a squash court in the morning, which was a 15 minute walk from the spa. Luckily we had by chance booked it at 8.45am, so we were able to book an early breakfast - otherwise we would have missed out on it.

All in all the overnight stay, with breakfast lunch and dinner included, plus how luxurious the suite is, how great the treatments were and how lovely the staff were made it well worth the money. I look forward to coming back once the spa has been refurbed!
Skrevet 4. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Jade T
1 bidrag
mai 2022 • Par
Outdoor pool cold. Basic steam rooms. Got super excited for Turkish Hammam, which isn't a proper hammam, not even an option for a scrub. Just a medditeranean themed room. The team were the only element that met my expectations for a 'luxury' place. Its just... £210 for 2, for a cold outdoor pool, themed rooms (putting Japanese writing on the walls doesn't make it a Japanese sauna) and a large nap area.. I just had a lot higher expectations sadly. Again, I really have to emphasise the team were amazing, the facilities themselves just not worth the money compared to other spa facilities.
Skrevet 3. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Viser resultatene på side 1-10 av 704
Er det noe som mangler eller er unøyaktig?
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringen
Vanlige spørsmål om Aqua Sana Elveden Forest