Hi Lori, I'm terribly sorry to hear that you didn't enjoy your time with us. Did you let any of our staff know that you were unhappy? We would have happily refunded your money. I just want to make sure that you took the tour. that is really what we offer, and educational experience.
Unlike many butterfly houses, we do not overstock our Gardens so the butterflies are stressed out and flying, we instead try to keep them in as natural a situation as possible and teach people about how cool they are. The actual number of butterflies we have of course always fluctuates based on the time of year and what's available. We can't always promise the same populations. but we can promise that everyone will have access to trained guides who specialize in fun and exciting tour guiding so that everyone walks away more excited about our planet. I really am sorry that we didn't reach your expectations that day.
Bryna