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Mercure Charlestown

Reisende (60)
Rom og suite (29)
Spise (6)
Om
Sted
Renslighet
Service
Verdi
Stedets fasiliteter
Svømmebasseng
Gratis parkering
Restaurant
Romservice
Bar/lounge
Gratis Internett-tilgang (WiFi)
Frokost tilgjengelig
Konferansefasiliteter
Møterom
Offentlig Wi-fi
Røyktfritt hotell
Utendørsbasseng
Vaskeritjeneste
Vis flere
Romfunksjoner
Kjøleskap på rommet
Klimaanlegg
Minibar
Røykfrie rom
Greit å vite
HOTELLSTIL
Mellomklasse
Forretning
HOTELLKLASSE
Anmeldelser og mer
466anmeldelser
91bilder
1spørsmål og svar
0romtips
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Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Vi bodde her en helg og vi kunne ikke finne noen feil ved, de ansatte vennlige og måltider guddommelig. Frokosten var passende vår te var nydelig. Dessverre var det bar området var veldig kjedelig grå vegger, jeg commentated til mannen min kunne de hadde noen fine bilder fra
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Svar fra Dominique R, General Manager på Mercure Charlestown
Besvart 10. aug. 2014
Dear Jo Anne: We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback. Our kind owner allow us to constantly upgrade and improve our hotel and you will be please to know that our bar is schedule to get some face lift before the end of August Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
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Vi bodde her en natt for en sporty engasjement. Jeg bestilte her siden jeg er Le Club Accor medlem. Førsteinntrykk av hotellet er som er utdatert og som trenger en oppussing. Men jeg var imponert over servicen. Vi trengte å forlate før frokost service startet og sjefen
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Svar fra Dominique R, General Manager på Mercure Charlestown
Besvart 4. aug. 2014
Dear Vanessa M, Thank you for taking the time to tell us about your experience at the Mercure Charlestown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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Litt som Fawlty Towers. Vi bestilte et king size-rom, med badekar. Vi sjekket inn på et king size-rom uten bad. Den daglige lederen forklarte at vi kunne ha et king size-rom, eller gå til rommet med mindre (lite) seng med et bad. Han selv var snill nok til å vise oss rom med
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Svar fra Dominique R, General Manager på Mercure Charlestown
Besvart 4. aug. 2014
Dear "On the road again...": Thank you for taking the time to tell us about your experience at the Mercure Charlestown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our King Executive that you have booked have bath except one which has been set by popular request as a wet room (walk in shower) and I understand that you did not want to stay in the tiny queen size bed with the bath, after all there are 15 cm narrower than a King. There is nothing much to say that William had probably had a real bad night so did you and I do apologise for it and on your next booking, please call me direct and I will ensure a much more pleasant stay as we do with majority of our guests. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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Fra den fornøyelige og effektiv resepsjonen til utmerket frokost og utsikten fra restauranten, kunne jeg ikke anbefale Mercure, Charlestown høyere. Rommet vårt var av høy standard, stille og behagelig. Jeg bodde her for første gang i mai 2014 og, vel vitende om at vi må bo i
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Svar fra Dominique R, General Manager på Mercure Charlestown
Besvart 20. jul. 2014
Dear Susan: We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback. I will pass on your kind comment to all of our staff, they will enjoy the fact that their hard work and dedication is appreciated. We aim to please as much as we can and in this case it is so nice to see that we have achieve this goal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
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Dette er et innbydende sted. Personalet er vennlig og rommene er komfortabelt. Spisesalen og frokosten er av høy standard.utsikten fra spisesalen er utmerket. Selv om vi var der i vinter kunne jeg se at bassenget området vil være imøtekommende på en sommerdag. Badet kunne vært
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Svar fra Dominique R, General Manager på Mercure Charlestown
Besvart 20. jul. 2014
Dear Travelling family 99 from Brisbane: We very much appreciate your comments regarding your stay at the Mercure Charlestown. It is always a pleasure to receive positive feedback. I will pass on your kind comment for your breakfast selection to our chef Todd will be thrilled to know that his effort are not going unnoticed. We are working on a project to make our pool even more attractive so stay tune for the result to be ready by Summer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Reghenzani
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteSpiseBasseng og strandForretningssenter og tilstelningslokaler
room + husband haha!
On the list of the renovation?
Cleaners need review.
Cleaners need review.
Hopefully on the list during the renovation.
ForrigeNeste
123456
Most of our rooms have a bath with a shower over although some of the newly renovated rooms have just a shower. Currently there is no gym, sauna or spa on the premises. However our executive room does have a spa in the room.
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ForrigeNeste
11
PRISKLASSE
USD 82 - USD 120 (Basert på gjennomsnittspriser for et standardrom)
OGSÅ KJENT SOM
newcastle best westernbest western newcastle
BELIGGENHET
AustraliaNew South WalesGreater NewcastleLake MacquarieCharlestown
ANTALL ROM
53
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