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Villas H2O

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Fortreffelighetsbevis
Stedets fasiliteter
Gratis parkering
Svømmebasseng
Gratis Internett-tilgang (WiFi)
Frokost inkludert
Flerspråklig personale
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Vi elsket VillasH 2 O.
Det er en rolig og avslappende beliggenhet, med en flott sentral plass med svømmebasseng og et palapa hus til frokost og slappe av.

Personalet er hjelpsomme og vennlige, Lourdes var flott, og vi likte også en fin samtale med Romero, nattvakt.

Vårt rom var
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Jeg bodde 3 netter på dette amaizing boutiquehotellet.
Rommet (Penthouse) og bassenget var vakkert / rent og maid service var fantastisk. Frokost ble nystekte gjort hver morgen og var ikke din gjennomsnittlige hotell frokost. Hver dag serverte de en annen frisk frukt og fersk jam
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Svar fra Villas_H2O_Staff, Gerente på Villas H2O
Besvart 1 uke siden
Thank you so much for leaving us a review! We really appreciate to know that you had a pleasant stay with us in Tulum. We hope that you come back to visit us on your next trip. Warm regards!
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Vi hadde bestilt en fem overnatting på villa H 2 O og etter kjøring fra cancun og ankommer sent med datteren vår i bilen møtte vi et tomt hotell med låser på porten. Etter å ha slått en kvinne kommer ut for å fortelle oss at stedet er under bygging. Hun sa at de hadde prøvd å kon
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Svar fra Villas_H2O_Staff, Gerente på Villas H2O
Besvart 1. nov. 2018
Dear Family Karlsson, On behalf of the entire team of Villas H2O, we truly regret that you had to experience this situation. We completely understand your position and concern by traveling with a baby and arrive to your destiny to find it unable to accommodate you. We are also very sorry to know, that there was a miscommunication problem that made impossible for the Staff of Villas H2O, as well as the personnel of Hotels.com, to contact you through phone or e-mail, despite of the efforts during the previous days to your arrival, to inform you about this exceptional case that prevented us from hosting you and relocate you in another hotel of your preference, as we did with other guests arriving on the same dates. The reservation team as well as Hotels.com agents, attempted to contact by e-mail and phone without success, and even that our team at the hotel tried to have another hotel ready for you at the moment of your arrival, it was not possible for us to arrange it by Hotels.com policies, due to you booked through that channel. We would like you to know that our entire team is willing to assist you and compensate you for this bad experience occurred during the beginning of your vacations, as is has been done with other guests that had to be relocated too in other hotels, receiving from us special discounts and promotions for future stays in Tulum. Finally, we apologize if there was miscommunication or a misunderstanding with the person that assisted you in the hotel when you arrived, since this case has never occurred before and they might have been unexperienced to handle it. We hope that after this situation, you enjoyed the beauty and magic that Tulum offers to our visitors and your experience went better and better. Please don’t hesitate to contact the hotel if there is anything we can help you with, we will be so happy to assist you. Warm regards from the entire team.
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Vi elsket å bo i Villas H 2 O i Tulum. Hvis du planlegger å besøke Tulum og ikke har penger å bo på stranden dette er et flott alternativ. Vi ville ha AC uansett hva og alternativene i strand som hadde ett var alt for dyr, Villaer H 2 O ikke bare har eget moderne rom med klimaanl
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Svar fra Min_JL22, Director General på Villas H2O
Besvart 8. jun. 2017
Thanks a lot for your comments, we are so happy to kno that you enjoyed your stay with us. Hope to see you back very soon!
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Hvis du ikke planlegger å bo i Tulum Beach dette er et flott sted utenfor allfarvei. Rolig, med vakre omgivelser, fint basseng. Svært rimelig. Kort kjøretur til " sentrum " Tulum. Veldig hyggelige ansatte.
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteBasseng og strandSpise
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorVillas H2O
The Single Room at the Villas H2O
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorVillas H2O
The Single Room at the Villas H2O
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorVillas H2O
The Single Room at the Villas H2O
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorVillas H2O
The Double Room at the Villas H2O
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorVillas H2O
The Double Room at the Villas H2O
Forrige
Hello, can we use your pool area if we have lunch at your restaurant? Thanks!
Hola! At the hotel we don't have restaurant, but we have the dinning area by the pool in our palapa area. Our Team will be glad to assist you to call restaurants or checking menus for someone for delivery service.
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Hello!! How late and early is it possible to check in and out??? We are landing in Cancun around 9:30 pm if the flight is on time so we are maybe at the hotel 12 pm -01 am! and the day we leave we have to check out around 3:30 am?? Is this possible?? Kind regards Jamila
hello! Just contact the Hotel and they help you and they will be there any time. The people at the Hotell are superkindly and serviceminded so it will be no problem what time you arrived. /Eva
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how far is the beach by walk? thanks
Hi there! Thanks for contacting us. Beach is around 3.5 Kms from the town, that is around 15 minutes by car, 30 min by bike, and around 1 hour walking. There are some people that walk but when it's sunny and hot we would rather recommend you to take a cab or a bike. Regards!
0 stemmer
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How do I get to beach?bike at hotel? How far is the beach and town?
Hi Trina! Our hotel is located in the center of the town, which means around 15 minutes by car to the beach. Other options are the taxis that we can request you to the hotel, bikes (30 minutes aproximately) that we have for rent here, electric bikes we can request, or public transportation from the town to the beach that will take around 15 min to arrive.
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How much does the airport pick up cost from Cancun airport?
Hi! Thanks for considering Villas H2O for your stay in Tulum. The pick up service from the airport costs USD100 approx. for 2- 3 people. A regular taxi might cost around $1500 MX (USD 80). There are also bus services ADO that can take you from the airport straight to Tulum for USD20-30, or from the airport to Playa del Carmen and from there you take another bus that takes you to Tulum. I hope this information was helpful! Let us know if we can help with anything else !
0 stemmer
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PRISKLASSE
USD 113 - USD 301 (Basert på gjennomsnittspriser for et standardrom)
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villas h2o hotel tulum
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