He estado en el Aitograph Colection Palacio de Santa Clara Experiencia muy negativa No obedece a un hotel de 4 estrellas y por los inconveniente reclamó el 100% del importe abonado 1. Las ventanas no están insonorizadas Estuve en la habitación 404 y se escuchaba perfectamente el ruido de la calle 2. La ducha de la piscina no funciona Es anti higiénico que la gente se meta directamente sin ducharse 3. La terraza sirve cenas a gente de fuera del hotel. Grupos grandes y la gente no lleva mascarilla Comenté esto repetidas veces 4. Las ventanas de las habitaciones no se abren y no se purifica el aire. 5. El personal del hotel es agradable, educado u con unas formas exquisitas
The hotel is very central and has recently been refurbished so very clean and nicely decorated. The rooms were smaller than expected from the photos but they were well sound proofed and curtains kept the rooms very dark. Unfortunately there were a few aspects that spoilt it for us. There were 2 of us booked into the room but they only gave 1 dressing gown and pair of slippers. There was only a small espresso machine in the room which was not replaced if you used the capsules. You were only given one bottle of water and not always replaced and and empty mini bar. The wardrobe was only tall enough for shirt length garments. Our toilet door scraped on the floor and had to be tugged open. There was no bar facilities open either in reception or by the pool and despite asking we could not get any drinks. The pool is very small but adequate to cool off but we did not see it cleaned at all during the week we stayed and there was a build up of green algae around the inner edge. It was obvious they were on minimum staffing levels and the rooms were only serviced once per day - most hotels of this price range check for towels etc in the evening.…
bonjour, un grand merci a Luca pour son accueil. nous avons très bien mangé. le service, les cocktails et les suggestions de Luca étaient tout simplement parfaits. on recommande donc fortement ce palace même juste pour prendre un verre ou un dîner sur le toi. grazie mille Luca.
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