This is conveniently called a "boutique" hotel. That's actually a nice way of saying that this joint is trying to pass itself off as something it's not. It lacks most of the services you'd expect in a traditional hotel. Our rooms were on the 3rd floor with no elevator and no bell staff. Part time front desk staff so there's no one there to talk to for a large part of every day. No onsite maintenance. When my family and I stayed there this past July, we had two rooms. One of the rooms went without air conditioning for our entire stay with temps in the room reaching 90 degrees because there was no one on site to address the issue. That same room had an inoperable toilet for the first 24 hours because there was no one onsite to address the problem. The management's response when I demanded a credit for tjhe one room was that my isssues were a result of "bad luck" and that if I wanted a credit, I should have addressed it there before I left, unfortunately, there was no staff present to address it with. My reccomendation is that unless there are absolutely NO other places to stay in all of Rome, stay elsewhere. This place is a bad expensive joke.

This pension/hotel is just a few steps away from a taxi stand. We had an early flight back home and walk to the stand at 5 AM. There were several taxis posting this early and we paid 40 euros for 4 people for the ride to the airport. Upon arriving in Rome, take the official taxis at the airport, and DO NOT take the shuttles that are offered.