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Palazzo Ruspoli

Reisende (118)
Rom og suite (215)
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100Svært egnet for gange
Rangering: 100 av 100
697Restauranterinnen 0,5 km
269Attraksjonerinnen 0,5 km
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Jeg var bekymret etter å ha lest noen av vurderinger her, men la meg fortelle deg dette stedet er fantastisk! Vi har reist til Firenze tre ganger nå, og dette hotellet / være og være er det beste stedet for å se alt. Rommene er veldig store og har fantastisk utsikt. Vi vil
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Palazzo Ruspoli ligger i en fantastisk beliggenhet, like utenfor piazza do Duomo. Du kan se katedralen fra noen av rommene. Rommet er stort og komfortabelt. Det eneste problemet er støyen. Det er i sentrum og det er støy sent på kvelden og også tidlig på morgenen. Vær oppmerksom
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Svar fra GeneralmanagerFi, Direttore generale på Palazzo Ruspoli
Besvart 10. okt. 2018
Dear Guest, We want to thank you for sharing your experience at our Palazzo Ruspoli in Florence. All information and details that you have given are absolutely precious to us, and will permit us to improve our service. We want to assure you that our daily and most important effort is committed to make unforgettable the experience of our Guests with us. For this reason, and for our attitude, we feel very sad for not having satisfied your expectations. The Palazzo Ruspoli is a Bed & Breakfast in the heart of Florence; as clearly described, both on our web site and partner channels, that staff is available in the morning and in the afternoon and outside reception hours, Guests can have information, assistance and concierge service at the Hotel Brunelleschi and Check in for Guests after 6,30pm: Hotel Brunelleschi is only 400 meters away. We understand some Guests might feel uncomfortable, this is the reason why we describe the limited service the most clearly we can: ‘A concierge service available from 8 am to 11 am and 2 pm to 6,30 pm’. We are delighted to read that the location of Palazzo Ruspoli made your stay even more enjoyable; the glasses and gaskets of our windows are soundproof. The soundproof level is enough to avoid the usual noises from the street, but eventually, not enough for some specific situations. We also have introduced for our Guests amenities as earplugs, added into the rooms during the turndown service, to ensure the most comfortable night experience. We hope that you could consider to give us a second chance if you will be back in Florence. We would be honored to have the opportunity to give you the best memories to take home and we hope you would like to consider the possibility to visit one of our property another time : we would be delighted to welcome you again. With my warmest regards Carla Balli Guest Relation
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Dette være og være ble anbefalt av sjefen min, som fortalte meg nøyaktig hvilket rom å be om og hvor praktisk plasseringen var til alt i Firenze. Han var riktig, det var en fantastisk utsikt fra rommet, rett ved Duomo, og var veldig beleilig plassert til stort sett alt. Vi gikk
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Svar fra GeneralmanagerFi, Direttore generale på Palazzo Ruspoli
Besvart 21. jul. 2018
Dear Guest, We want to thank you for sharing your experience at our Palazzo Ruspoli in Florence. All information and details that you have given are absolutely precious to us, and will permit us to improve our service. We want to assure you that our daily and most important effort is committed to make unforgettable the experience of our Guests with us. The Palazzo Ruspoli is a Bed & Breakfast in the heart of Florence and the entrance to Palazzo Ruspoli property is a space in common with the whole building and we apologize if there were a smell in the corridor it sure comes from outside. However we thank you to inform us and will check outside the building. We were delighted to having you stay with us for such an important occasion as your Birthday. We are more than happy to learn that you completely enjoyed your stay at Palazzo Ruspoli and that you have enjoyed the comfort of our rooms. Our daily efforts are dedicated to make unforgettable the stay of our Guests, and your feeling is for us the most important prize. We are alsodelighted to read that the location of Palazzo Ruspoli made your stay even more enjoyable. We hope to welcoming you again at Palazzo Ruspoli soon! With my warmest regards Carla Balli Guest Relation
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Plasseringen av dette var utmerket og nær mange attraksjoner og gode restauranter. Selv om det var ingen air condition og vi var der i en veldig varm periode i juni, var vi ikke så ubehagelig med den bærbare fanen. Vi følte oss trygge til alle tider av dagen og likte en god
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Svar fra GeneralmanagerFi, Direttore generale på Palazzo Ruspoli
Besvart 21. jul. 2018
Dear Guest, We thank you very so much for your kindest comment and for sharing your experience within the Trip Advisor community: this affords us to improve our daily commitment to reach Guest expectations. We are thrilled to read that you had a lovely stay at the Palazzo Ruspoli and pleased to understand that the location of our property made it even more enjoyable. Thank you very much as well for your kind words in regards to Palazzo Ruspoli team and the breakfast. Your feedback is for us the most important reward. We would be delighted to welcome you back to Palazzo Ruspoli and do not hesitate to contact me for your next stay in Florence! Kindest regards Carla Balli Guest Relation
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Oppholdt 4 netter i Ruspoli. Ideell base for å utforske Firenze og ligger noen få meter fra den vakre katedralen. Portvakten var svært vennlige og hjelpsomme - ga oss råd om hva som skjer i Firenze og booket billetter til Three Tenors konsert for oss. Byen er opptatt og travle
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Svar fra GeneralmanagerFi, Direttore generale på Palazzo Ruspoli
Besvart 21. jul. 2018
Dear Guest, Thank you for your kind comment and for sharing your experience at the Palazzo Ruspoli on TripAdvisor. We are delighted to understand that you have enjoyed the location of our property, in the middle of the main attractions, museums and restaurants. We are also very proud to learn that you have appreciated the service offered by our team: our main goal is to reach Guest’s expectations and we are truly happy that we achieved it with you. We do sincerely apologize for the inconvenient occurred with the shower room floor; we have reported this issue to the maintenance team to make sure this will not happen in the future. We looking forward to welcoming you again at Palazzo Ruspoli in occasion of your next stay in Florence! With my warmest regards Carla Balli Guest Relation
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteSpise
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorPalazzo Ruspoli
The Superior Room at the Palazzo Ruspoli
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorPalazzo Ruspoli
The Superior Room at the Palazzo Ruspoli
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorPalazzo Ruspoli
The Queen Room with External Bathroom at the Palazzo Ruspoli
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorPalazzo Ruspoli
The Comfort Room at the Palazzo Ruspoli
Bilde levert av ledelsenPalazzo Ruspoli
Deluxe Room
ForrigeNeste
12345643
Ciao. Mi dispiace, ero intreno, quindi non so dirti del parcheggio. Calcola che è molto vicino alla Cattedrale quindi sarebbe piuttosto complicato arrivare in auto, penso sia ZTL. Conviene chiamare per sentire, e in caso comunicare targa auto per autorizzazione ad entrare. Ciao :)
0 stemmer
Do the hotel workers speak English?
I believe they do speak English.
1 stemme
Buongiorno, thank you very much for your message. Is there any specific issues you would like me to talk about? Some of the negative comments we have had are not "issues" to fix as they are characteristics of the Bed and Breakfast such as : . limited reception hours - duly described in our web site . some rooms without air conditioning (only superior do have air conditioning) . hot dishes at breakfast - we serve the typical Continental Breakfast . noise from the street - the B&B is in the city center and because the level of noise is very personal it is difficult for us to say that the B&B is noisy as this depends from the Guests' perception - I am at your disposal for any further information you may need and please use my email if you like to have more information / rates on the Palazzo Ruspoli. With my warmest regards, Claudio Catani
0 stemmer
Vis alle svar
Buongiorno, la Vostra convenzione con Smartbox prosegue anche per l'anno 2017?
Buongiorno, certamente. Confidiamo di poterLa accogliere presto a Firenze. Buona Domenica.
1 stemme
Vis alle svar
ForrigeNeste
12
ForrigeNeste
11
PRISKLASSE
USD 94 - USD 299 (Basert på gjennomsnittspriser for et standardrom)
OGSÅ KJENT SOM
palazzo ruspoli florencepalazzo ruspoli hotel florence
BELIGGENHET
ItaliaToscanaProvince of FlorenceFirenzeFirenzes historiske sentrumSan Lorenzo
ANTALL ROM
20
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