We arrived there and walked in to a dirty, used ear bud/Q tip. There were ants and the pillows were extremely dirty. We couldn’t stay there as it was extremely unhygienic. The carpets had not been vacuumed and there was rubbish left in the floor. Extremely shocking experience. When we contacted Greg Mincher, He was extremely rude and unhelpful when we asked for a refund. He verbally abused us and made threatening remarks and made suggestions that he had been following us. He somehow knew what cinema we visited and what movie we saw (creepy). Do yourself a favour and stay away from this place. Dirty facility with an even dirtier owner.
The place was so dirty and hygienic. There was a used ear bud on the floor and dirt everywhere. When we requested a refund because we didn’t want to stay there, we received abuse from the manager and threats. Nightmare weekend away!
I booked The Vintry through Booking.com and then the booking was cancelled within the free cancellation period. The owner refused to reimburse my 100% deposit of $2100. After over a month of emails and phone calls which were never returned, I lodged a complaint with Booking.com who eventually refunded my deposit in US$ leaving me out of pocket by $70. It was a terrible experience.
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