Stayed in deluxe room. It was a Clean big rooms and toilet with ok quality Bedsheets and pillow and got only soap as toiletries. Usually guest expect morning chill out at hotel. 9 AM checkout time didn't suited me with kid and family. Not recommended for family with kids and late risers. Expect desi staff. Some front desk staff are rude and need etiquette training to handle guest. Food quality is ok.
Visited with my family in Puja vacation.Hotel room was booked by our travel agent.1st and 2nd floor room was horrible.House keeping was so poor. I am not recommend to any one to book this hotel.A terrible smell was feeling all around the hotel.Location it would s near the market and 10 min from city palace.
The rooms were not properly swept even though they weren't occupied the prior night, hairballs flying everywhere. The a/c only has ON/OFF switch, no temperature control, forget remote!!! Staff responds to requests to refill drinking water promptly, ONLY POSITIVE.
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