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Berrodin Bed & Breakfast

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Nr. 2 av 2 temaovernattinger i Akron
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HOTELLKLASSE

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814 Bloomfield Ave, Akron, OH 44302-1204
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Akron-Canton Lufthavn22 km
Hopkins Internasjonale Lufthavn43 km
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It started out good with lots of God Bless Yous for booking, and saying it was his mission and ended with a spiteful lack of charity. I booked but didn't stay once I arrived. Here's why I didnt stay: the neighborhood was run down (unkept homes and abandoned homes) and I did not feel safe staying there. The bed and breakfast itself is not run down inside. It's not your typical bed and breakfast...its more like being in some guys house who is letting you sleep upstairs. Not the kind of privacy you'd expect from a B&B. The B&B owner was indignant and down right angry when I called to cancel. I didn't want to lie about my cancellation so I told him why I didn't want to stay. He went off on me, refused to refund me, saying that I denied him the opportunity to rent to someone else. I had called him 90 minutes prior to arriving so I doubt this was the case, and I didn't cost him any money...no breakfast, no housekeeping labor, etc.
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Svar fra Louie B, Manager på Berrodin Bed & Breakfast
Besvart 6 dager siden
Doug & Gretchen, I learned a long time ago I am not going to meet everyone's expectations. I am always open to positive feedback from all my guests, my desire is to always improve. Thank you for acknowledging that my Bed and Breakfast is very well kept inside. Anywhere my properties are listed online there is a very detailed description of what to expect and over 50 pictures of the interior and exterior of the house. The cancellation policy is also described in detail. In our initial conversation, I made it clear to you that no other guests were staying at the house. Yet, you are complaining about privacy. You, your wife, and your two dogs had the entire house to yourself. You acknowledged in our second conversation you were not aware of that, but I did communicate in our first conversation that no other guests were staying at the house last night. You are suggesting that the neighborhood is run down and there are abandoned houses. There are NO abandoned homes on my street. This has been my home for 29 years. Highland Square is a wonderful area in Akron, Ohio that draws people from all over the world. You can be in the center of Highland Square within minutes walking from my Bed & Breakfast. I have served over 200 guests since starting my Bed & Breakfast and have had visitors from 18 different countries, nobody else seems to share your negative outlook on things. I am grateful for the home I have, the ability to serve my guests, and have been blessed to live here in Highland Square for 29 years. Finally, I made it clear to you during our conversation that I was not refunding your money based upon the property cancellation policy that you agreed to at the time of booking.
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PRISKLASSE
USD 69 - USD 98 (Basert på gjennomsnittspriser for et standardrom)
BELIGGENHET
USAOhioAkron
ANTALL ROM
3
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