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Highlander Hotel & Apartments

Reisende (45)
Rom og suite (14)
Reisende (45)
Rom og suite (14)
Spise (9)
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Rom
23. des.24. des.
|
1 rom, 2 voksne, 0 barn
Standardrom
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Beklager, det er ingen tilgjengelige rom på TripAdvisor. Endre datoene eller se alle hoteller i Mount Hagen med ledig kapasitet
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Anmeldelser og mer
80anmeldelser
67bilder
2spørsmål og svar
0romtips
Vurdering fra reisende
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Finn anmeldelser som nevner
Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Vi stopper alltid ved Highlander Hotel i Mt. Hagen på vei til Wabag for å besøke familie og venner og har alltid nøt oppholdet mitt her.
Denne gangen fikk vi et rom ved bassenget og @ like under 700 -kina per natt, er ganske dyrt for et dobbeltrom basic (ca. $300 AUD).
Rommet had
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Svar fra CoralSeaHotels, General Manager på Highlander Hotel & Apartments
Besvart 19. aug. 2014
Dear mcquinnie, Thank you for providing feedback regarding your stay. We do endeavour to personally contact all guests who raise issues which we believe require management follow up. Unfortunately both the completed Guest Survey Form and details provided within your booking did not contain any contact details, and as such we were unable to make contact. I am pleased we now have the ability to do so. As new Regional Manager for the Highlander Hotel & Apartments I take the points raised in your review seriously. I am pleased to be able to inform you that the hotel has just begun the process of redecoration and I have personally taken action to rectify the points raised by you, where appropriate. Highlander Hotel & Apartments offers secure accommodation within Mt Hagen, We offer guests several different room types to choose from satisfying all budgets. These vary from standard to executive, suite and apartment style accommodation. Depending on time of year, these can vary between approximately 280 Kina (about $120 AUD) for a standard room, and 700 Kina (about $300 AUD) for an executive room per night. I understand your first stay was in a standard room and second stay was in an executive room. As an environmentally conscious company our guest rooms are all serviced by solar hot water, in addition guest rooms have a booster switch which may be activated to provide improved hot water. Appreciate your constructive comments which all hotel staff have been shown. We look forward to welcoming you back upon your next visit to Mount Hagen. Regards Peter Howe Regional Manager
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Du kan bare overse noen av urettferdig anmeldelser, ikke sikker på hvorfor du vil velge å komme til PNG og se det med rette verdensberømte Hagen Vis bare for å jule hva er der.
Highlander arbeider hardt på den åpenbare sikkerhet, har en fin lobby og rommene varierer i kvalitet. I
Finn ut mer
Svar fra CoralSeaHotels, Group Sales & Marketing Manager på Highlander Hotel & Apartments
Besvart 19. aug. 2014
Dear WallyFL, Thank you for your feedback. We are glad you enjoyed your stay and look forward to welcoming you back. Regards Highlander Hotel Management & Staff
Finn ut mer
I motsetning til noen av de nyere omtaler, fant jeg rommet mitt var ganske rent og behagelig. Jeg var i 400 blokker i rom, så usikker på om de er i bedre stand enn noen av de andre. Det er også ganske begrenset alternativer i Mt. Hagen og tilsynelatende dette er den beste. Når de
Finn ut mer
Svar fra CoralSeaHotels, Group Sales & Marketing Manager på Highlander Hotel & Apartments
Besvart 19. aug. 2014
Dear DCTraveler20009, Thank you for taking the time to provide feedback on your stay. A new Management has recently commenced and your feedback will assist with identifying areas for improvement. We look forward to welcoming you back in the near future. Highlander Hotel Management and Staff
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Jeg nøt oppholdet mitt før siste natt når 3 rakkerne prøvde å registrere rommet mitt kl. 3.
Jeg var veldig skuffet ettersom dette ødela min ellers flott opplevelse på dette hotellet.
Selvfølgelig da jeg spurte i resepsjonen om morgenen på Hotel systemet var ute hele natten"
Veldi
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Svar fra HighlanderManager, Manager på Highlander Hotel & Apartments
Besvart 12. jan. 2014
Dear James, Thank you for providing feedback regarding your recent stay at the Highlander Hotel. I can assure you that as Hotel Manager, the safety of our guests and staff is of the utmost importance to us. I do not have a record of any concerns being raised during your stay; I would appreciate it, if you could contact me at highlander@coralseahotels.com.pg, to discuss further. We aim to provide a safe and comfortable environment for all our guests to enjoy. Nigel Logue
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Rommene er svært enkle, gamle og skitne og mørke. De har også luktet fuktig. Badet er ikke så bra. Jeg hadde lave forventninger, men likevel er den klart å skuffe. Vi ble fortalt at hotellet var fullt fordi det var Mt. Hagen synge synge men andre mennesker klaget på sine rom og b
Finn ut mer
Svar fra CoralSeaHotels, Group Sales & Marketing Manager på Highlander Hotel & Apartments
Besvart 24. nov. 2014
Dear Constantlyontheraod, Thank you for taking the time to provide feedback on your stay; it is such feedback that assists in improving the level of service and quality of product provided. On this occasion, we have fallen short of expectations, please be assured your experience does not reflect the level of service we strive to provide to each and every guest. We have recently appointed a new Regional Manager, he is reviewing service levels and providing additional training in areas as required. The hotel is undergoing a process of change, new manager, refurbishment and WiFi upgrade. We hope that if you are in Mount Hagen again, you will come back and visit, we are sure you will notice the improvements made. Regards Management and Staff Highlander Hotel & Apartments
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteSpiseBasseng og strandForretningssenter og tilstelningslokaler
The appartment room
номер в отеле
номер в отеле
Room 616, top floor.
Forrige
Dop you have rooms for single occupancy?
Do you have rooms for one occupant?
ForrigeNeste
11
PRISKLASSE
USD 122 - USD 160 (Basert på gjennomsnittspriser for et standardrom)
TIDLIGERE NAVN:
Quality Hotel Highlander
BELIGGENHET
Papua Ny-GuineaHighlands RegionMount Hagen
ANTALL ROM
95
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