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Lavanga Resort & Spa

Reisende (181)
360
Panorama (40)
Basseng og strand (89)
Om
Sted
Renslighet
Service
Verdi
Stedets fasiliteter
Svømmebasseng
Romservice
Gratis parkering
Restaurant
Bar/lounge
Spa
Gratis Internett-tilgang (WiFi)
Treningssenter/treningsrom
Aktiviteter for barn (barne-/familievennlig)
Bankettrom
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Frokost tilgjengelig
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HOTELLSTIL
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Havutsikt
HOTELLKLASSE
231anmeldelser
559bilder
17spørsmål og svar
0romtips
Vurdering fra reisende
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Bodde her i 2 dager. Vi ble oppgradert til en switte noe som var svært hyggelig. Det var en fin beliggenhet på stranden og svømmebassenget var fint. Personalet var hyggelig og behjelpelig. Det som trekker ned er at det meste tok for lang tid. Vi kom kl. 15.30 og måtte vente i
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Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Litt loslitt rundt kantene og behov for en makeover. De bygde en ny sjømur bak bassenget og baksiden av første etasje var et byggeplass. Kraner ikke sikret og hadde en merkelig comcrete bad og bassenget affære. Likte ikke. Har noen gode poeng skjønt. Fint basseng og
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Svar fra Biula C, Rooms Divisional Manager på Lavanga Resort & Spa
Besvart 30. jul. 2018
Dear Guest, Thank you for taking time to review your stay with us. We do agreed that we are in the process of developing our infrastructure due to low season. It will be finished soon & sorry for not knowing that in advance. Per your comments we have already updated necessary web sites as well. I'm glad to hear that you liked our pool & gym. Please accept my apology for the inconvenience caused during your check out as its our normal procedure of checking the room after guest checks out. Hope this hasn't put you off a return to our resort in future. Thank you!
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ingen romservice eller en kveldste kunne ordnes siden de hadde en bursdagsfest og kjøkkenet var opptatt og vi var med ingenting til middag. Middag var en buffet og ingen drikker når bedt om å bestille en bestilling (mens i buffet) kjøkkenet er fortsatt opptatt med bursdagsfest
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Svar fra Biula C, Rooms Divisional Manager på Lavanga Resort & Spa
Besvart 30. jul. 2018
Dear Sir, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, we had two Birthday functions going on & hotel was fully booked.But it was not a excuse to refuse you room service order. sorry for the inconvenience caused, I have already had a meeting with the concern parties & discussed each & every issue you have mentioned. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happily. Once again accept my sincere apology. Thank you.
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Forferdelig forferdelig tjeneste! ! ! Overpriced / ikke godt vedlikeholdt / uopplært personale; Dette oppsummerer hva dette hotellet har å tilby! Svært skuffet over alt bortsett fra rommene. (Bodde på en konge suite) det var en renovering rundt bassengområdet som hotellet ikke
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Svar fra Biula C, Rooms Divisional Manager på Lavanga Resort & Spa
Besvart 30. jul. 2018
Dear Madam, Firstly I would like to thank you for your recent stay at Lavanga Resorts & Spa & thank you for the candid review. Its only through feed back such as yours that we are able to maintain indeed, where necessary, improve upon the service that we provide to our valued guests. Each & every point you have mentioned in your review has been discussed with the relevant departments and already taken the actions.Please accept my sincere apology for the inconvenience caused. Thank You!
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Hotellet ligger slags på slutten av stranden. Det var egentlig ikke et problem for oss. Men dessverre rommene er vei til grunnleggende for 4-stjerners hotell. Ved innsjekking ble vi oppgradert til "havutsikt" rom, men rommet hadde et lite 50 cm vindu. Utsikten var skuffende som
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Svar fra Biula C, Rooms Divisional Manager på Lavanga Resort & Spa
Besvart 30. jul. 2018
Dear Madam, Thank you very much for your candid review. I was disappointed to read your experience during your stay with us . Whilst an apology will regrettably not alter the outcome you experience on this occasion, I do extend it with all sincerity. We had given a free upgrade to you from standard non sea view to standard sea view and all our standards rooms do not have balconies. Sorry that you didn't know that in advance.I certainly empathize regarding the other points you mention in your review, & the poor service you receive as a result. This level of service is certainly not acceptable and will be addressed with the concern parties. Please accept my apology once again & hope this hasn't put you off a return stay with us once again. Please do contact me on 077 - 0126197 if you need my assistance. Thank You!
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Albumkategorier
Alle bilderReisendeRom og suiteBasseng og strandSpiseFamilie- og lekeområderForretningssenter og tilstelningslokaler
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorLavanga Resort & Spa
The Deluxe Twin Share at the Lavanga Resort & Spa
Profesjonelt bilde utarbeidet eksklusivt for TripAdvisorLavanga Resort & Spa
The Deluxe Family Suite at the Lavanga Resort & Spa
Bilde levert av ledelsenLavanga Resort & Spa
Deluxe King Suite
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Hi. If your landing in Colombo at 5 am and have a flight 14 hours later , it won’t make any sense to travel 3-4 hours to hikkaduwa as this particular hotel is at hikkaduwa which is a 3 hour drive from Colombo I would advise you checking in some place near by negombo where the airport is located This would avoid traffic and save you a lot of time There are some nice places in negombo close to the airport so no need to even go to Colombo So in my opinion , check on a place near the airport at negombo avoid Colombo as you need to cath the same day
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Hai Rachael, Lovely to hear from you.. Yes we are accepting outside guest to the meals & we have spa as well.We have Indian Kerala therapist.If you like you can have spa treatments also. Thank You
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Hi Jessica, Greetings from Lavanga Resorts & Spa.... Yes its possible to book from the hotel directly. As you are a Sri Lankan, I can offer you the local FIT Rate. Deluxe Family Suite with FB = Rs. 40,000 Also I can offer you 10% discount on the above amount as you are staying 07 nights with us. please let me know at your earliest. looking forward to hearing from you....! Thanks & Best Regards, Biula Chandani Front Office Manager
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Greetings from Lavanga Resorts & Spa.... Owner of Lavanga is an Australian. We do not have people who speaks Italian in the village. But you might get few in the town who speaks Italian. (4 Km away) Thanks & Best Regards, Biula - Front Office MAnager
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The King suite faces the sea, but it tends to be very rough. As a result, we didn't see anyone swimming. But the hotel offers sea sports. You might have to check with the hotel as to where they normally do it.
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PRISKLASSE
USD 65 - USD 164 (Basert på gjennomsnittspriser for et standardrom)
BELIGGENHET
Sri LankaSouthern ProvinceGalle DistrictHikkaduwa
ANTALL ROM
60
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