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Denali Dome Home Bed and Breakfast

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Reisende (117)
Rom og suite (13)
Spise (8)
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Frokost inkludert
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401anmeldelser
132bilder
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Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Jeg bestilte dette B n B basert på TA-anmeldelsene, og ble ikke skuffet. Handlingen er lagt til en fantastisk beliggenhet i vakre omgivelser kun en 20 minutters kjøretur til Denali Park. B n B selv er virkelig flott, veldig rent, ryddig og mange områder til bruk for gjestene.
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Svar fra AnninAlaska, Owner på Denali Dome Home Bed and Breakfast
Besvart 8. aug. 2014
Thank you for the kind words. I love all our good reviews; they are like vitamin pills. First, those were NOT our guests late at night. We have check-in from 4-6, unless guests call for a different time. All of our guests were taken care of. Those frantically ringing the doorbell were people who had not planned for a busy Denali on a very rainy night. They had no place to stay. We also had many phone calls from others that night asking for accommodations. All of our guests were checked-in, their schedules planned for the next day, fresh baked cookies, etc. were set out for them, dinner reservations made, and the fireplace glowing and warm. Terry and I decided in that calm to finish a cowboy movie we had started a few nights before. Then the large Italian group stormed three different doors at the same time. I answered each door as soon as I could. You must have heard them. It was crazy. I brought them all into the entrance. Seriously, I called 20 accommodations, near and far, but none had openings at 9:00 pm. I know all these nice places and the owners, and I was hoping I could find them somewhere to be for the night. After exhausting all places, I call a church. The pastor agreed they could stay the night. Since the church was not on any accommodations map, I led them to church in my car and introduced them to the pastor. I used my very best Spanish all the time, as I don’t speak Italian. Almost two hours had passed since the din had started. I came home drained and tired, but thinking I had done something good. I found Terry asleep after another 16-hour day. Sadly, I had missed date night. Second, your neighbor in the next bathroom must have turned on the jets to her Jacuzzi tub without filling up the bath properly. That’s probably the noise you heard. Terry will check out the bath to make sure all is still in good working order. Third, Terry shared dinner with you, and I tried to help with your reservations because we know how important this Alaskan trip was to you. Our guests often celebrate milestones by visiting Alaska. Vacations could be for an anniversary, special birthday, or in your case, a retirement. I want to thank you for all the wonderful things you have accomplished as a police officer. You have my respect and admiration, and I hope we meet again.
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Vi bodde på rom 6 i 2 netter. Det var praktisk plassert nede av hoveddelen av huset. Vi var ikke påvirkes av eventuelle husholdningenes lyder/ lukter, osv. rommet vårt var svært store og komfortable med en stor seng, sofa, skap, enkeltseng, og rikelig med plass. Badet var rent
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Mannen min og jeg valgte dette hotellet i stedet for å bo i Glitter Gulch for vår Denali besøk. Jeg er så takknemlig for at beslutningen. Ann og Terry Miller var fantastiske verter, Terry gjør en ypperlig frokost, som vil ordentlig forberede deg på en dag med aktivitet i parken.
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Jeg kunne ikke vært mer fornøyd med den erfaringen vi hadde på Denali Dome hjem. Ann og Terry var slike elskverdige verter. Vi reiste i midt på vinteren og hadde problemer med å finne veien fra Fairbanks til Anchorage, Ann og Terry hjalp oss mye med å ordne transport og
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Jeg må si at dette var den verste dusjen jeg noensinne har deltatt på en seng og frokost. Vanntrykket var forferdelig og dusjhodet kan ikke justeres. Terry blir veldig opprørt hvis du går inn på kjøkkenet og ikke bryr deg om frekt forteller deg for å komme oss ut. Han skal legge
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Svar fra AnninAlaska, Owner på Denali Dome Home Bed and Breakfast
Besvart 8. aug. 2014
Sir, I apologize on behalf of our staff for any rude behavior. Rude behavior is unacceptable. We have had several discussions after your review. Now, please permit me to rank your review, especially for future guests. I give your review a “2.” I think reviews should be written to compliment and to encourage current behavior or to change behavior for future improvement by supplying suggestions. Yours was mostly venting. I’m 66 years old, and I think resolution is more important. Where is your material for resolution? It is obvious you were put off by your host’s behavior. You used his name in a public forum, but never sign yours. This is the tragic flaw in a review. It’s really against good journalism and good manners. I have an undergraduate degree in journalism. It’s not fair to defame and to not take credit for our opinions. You have people’s businesses at stake here, as Trip Advisor has a huge following. Your format allows for a shadowy presence so that comments sound true without evidence or ownership. TA does allow me to respond, and that’s good. In another review you gave a “2” to an Anchorage café because you had to ask for a second cup of coffee. WHAT! Why not politely remind your waitress instead of holding it for ammunition in a later negative review. Where is the resolution in that? Have you EVER been a member of the service industry? Our AAA listing discourages us from B&B signage except in needed cases. Your review suggested hanging a sign by our kitchen entrance. That was your only suggestion. You were however reminded at check-in that the kitchen is for employee use only, but didn’t you know that already? We have a separate sink close by for guests’ use in a nearby family room. We want easy access from the kitchen to the dining room table, we want safety with knives and hot brewing coffee, and we want the kitchen for employee use for obvious sanitary reasons. You certainly don’t want a lot of hands near food preparation. Sir, it’s the LAW in restaurant kitchens that guests don’t enter. We often have guests who want to wash their hands in our food preparation sink or pick up and return dishes to our kitchen dishwasher to be helpful. We have the nicest guests! We don’t allow it. I’m thinking you wanted to help yourself to something in the kitchen, and were barked at by a busy cook. This may have been to the common relief to other guests. You mentioned that your host was acting “superior.” He sometimes has that impression on people, but it is his house and his kitchen. Additionally he is the cook for 14-22 people in 1½ hours. He knocks himself out to take orders, cook and deliver full, cooked to order breakfasts each morning. He also is a moving tour desk operator, as many of our guests have Denali questions during breakfast. He freely gives out the best tips about where to park, where to sit on buses, and where our guests can find the best restaurants after their day in the Park. He also likes to entertain guests with Alaskan stories during breakfast. Many of the past reviews have “sung his praises.” For the shower, we have lots of warm water and lots of water pressure. It may have been a fluke that so many guests were taking showers/bath/Jacuzzis at the same time. You don’t give me any information of the time of day, or how many people were in your group. You don’t even tell me what room you were in, but all of our 7 bathrooms have adjustable showers. Even though you admit that your review had limited scope, you did not include our CLEAN house, paved parking, great Wi-Fi, huge common areas, large lawns with gardens, full breakfasts, Denali National Park information, or personal service. You seem to be able to give very low scores to businesses who have their financial futures at stake. Your review hurt my heart. We have earned excellence awards each year from TripAdvisor. If you write a future crushing review like this one, I suggest you consider the whole product during your review, give accurate information, check your ego in the name of fairness, and sign your real name. Ann Langenberg-Miller Co-owner of the Denali Dome Home Bed and Breakfast
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteSpiseFamilie- og lekeområder
Our Room
room 1 shower
another view of bedroom 1
bedroom 1
lookoing out one of the window in living room 1
ForrigeNeste
123
I, too would recommend you contact the Dome for that answer. It is a popular, lovely place.
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denali dome home hotel healydenali dome home b&b
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USAAlaskaDenali National Park and PreserveHealy
ANTALL ROM
8
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