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Hotel Transilvania

Reisende (132)
Rom og suite (41)
Spise (13)
Fortreffelighetsbevis
Om
Sted
Renslighet
Service
Verdi
Fortreffelighetsbevis
Stedets fasiliteter
Restaurant
Gratis parkering
Frokost inkludert
Romservice
Bar/lounge
Gratis Internett-tilgang (WiFi)
Forretningssenter med Internett-tilgang
Frokost tilgjengelig
Konferansefasiliteter
Møterom
Offentlig Wi-fi
Portvakt
Renseritjenester
Røyktfritt hotell
Rullestoltilgang
Vaskeritjeneste
Vis flere
Romfunksjoner
Familierom
Kjøleskap på rommet
Klimaanlegg
Minibar
Rom tilpasset funksjonshemmede
Røykfrie rom
Suiter
Greit å vite
HOTELLSTIL
Sentralt plassert
Familievennlig
HOTELLKLASSE
Anmeldelser og mer
152anmeldelser
149bilder
2spørsmål og svar
0romtips
Vurdering fra reisende
  • 60
  • 66
  • 21
  • 2
  • 3
Tidsperiode
Type reisende
Språk
  • Flere språk
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  • Norsk
Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
+1
Bodde her for 2 netter, rommet var moderne og ren. Jeg prøvde å slå Air Con ned, men det ville ikke gå under 23, som en kvinne av en viss alder fant jeg dette ubehagelig, noe som førte til to netter ubehagelig søvn. Frokost var ok, starter på 7. 00 am, jeg kom dit 10 minutter
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En varm og herlig atmosfære. Frokost ok, god mat og god kaffe. Restaurantens personale klar til å asisere deg når som helst. Vi hadde også middag der, veldig god meny. Resepsjonspersonalet ok. Rene rom. Rikelig med parkeringsplasser.
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Svar fra hoteltransilvania945, Director of Sales på Hotel Transilvania
Besvart 2 dager siden
Dear guest, Thank you very much for sharing you travel experience you had at Hotel Transilvania with the Trip Advisor community! The fact that you mention the breakfast with plenty of food and the good coffee means a lot to us! Clean rooms, good food and friendly staff is exactly what we want to offer to our guests, so we highly appreciate your review! We look forward to welcome you back here! Sincerly, Iulia G Marketing Manager
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For å være ærlig jeg er floored at de har gode anmeldelser fordi vår erfaring var appalling. Personalet - bestilte friske stekte egg til frokost som eggene på buffeen var gamle. Første medarbeider pliktet. Senere konfrontert med en annen medarbeider (som viste seg for å være
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Svar fra hoteltransilvania945, the positive team from Hotel Transilvania på Hotel Transilvania
Besvart 1. nov. 2018
Dear Ms Tania, Thank you very much for your message! A trip in Europe sounds really like the adventure of a lifetime and we are delighted that Alba Iulia was one of your stops! We are aware that this can get quite tiring sometimes and you would might like to save some energy by having everything served at you table. However, as it is clearly stated in our hotel description, our breakfast is a buffet breakfast, meaning that the guests pick up whatever they wish from it. I assure you that the 3 staff members were quite busy as the restaurant room was fully occupied and they did not have any intention to ignore you! I have carefully read your review and as I wasn’t in the restaurant at that moment, the fair thing to do was to speak with the staff members that were present during your stay and to review the recordings from the cameras. As you are probably be aware, there are surveillance camera both in the buffet area and in the restaurant. I found out that one of the staff members called the manager to handle this issue, because she found it uncommon that you asked for fresh eggs when the other ones were just presented on the buffet (yes, I did check that on the cameras too). Secondly, the manager’s approach was highly professional: she came to you in private, when no other guest or staff member was around. Her tone was down, and her question more than polite. However, what struck me was what I have seen (and heard!!!) on the recordings from the restaurant. You were the one who walked to her in the bar area and let me tell you, Ms Tania, the words that you used were much less than unkind! Not to mention the tone of the voice. It might have probably be a difficult morning due to all that travelling, but I take this opportunity to remind you that you were the only one screaming in the restaurant. It is true, you did have the right to ask for some extra items for breakfast and you did received them, served at your table, just as you wisher. We apologize for not being so prompt in answering this. But under no circumstanced you will ever have the right to talk like this to any of our colleagues! This is a verbal abuse and it is totally unaccepted in any hotel in Romania! I wish you safe trips and I do hope that you will understand that in the hospitality industry we are working with people who deserve to be respected and cared for. Both guests and employees. Our hotel has good reviews firstly because of our guests. They have manners, they smile, they are here to make the most out of their time! It makes our job wonderful to serve all the business travelers and families who come here with a positive attitude. But when someone did what you did: when someone offended one of our staff by using the words you used and ruined the breakfast for all the other guests as you did... Ms. Tania, on behalf of all the staff members, the only delight that you brought us was the time when you checked out! Sincerely, the positive team from Hotel Transilvania
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+16
På forretningsreise bodde jeg to netter på Transilvania Hotel i Alba Iulia; Det ligger i sentrum av byen i 15 minutters gangavstand fra citadellet; bygningen var det som et gammelt hotell ble fornyet av den viktigste familien av investorer i Alba Iulia; Resultatet er at fra
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Vi hadde en flott tid på Hotel Transilvania. Frokost var bra, ting veldig hyggelig og snill, gratis parkering, veldig god og velsmakende mat. Rommet var veldig rent og stille. Møblene er nye og ser veldig bra ut. Jeg anbefaler dette stedet!
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Forrige
12
Albumkategorier
Alle bilderReisendeRom og suiteSpise
ForrigeNeste
1234569
Does this hotel have a spa area with a dry sauna? what about a fitness room? Thank you. Tania
Hello Tania, Sorry for my late answer. No, hotel has non of them.
1 stemme
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Does this hotel have a spa area with a dry sauna? what about a fitness room? Thank you. Tania
Dear Tania, To be honest I didn't notice spa area at the hotel. Fitness room too. Best regards, M
1 stemme
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ForrigeNeste
11
PRISKLASSE
USD 40 - USD 86 (Basert på gjennomsnittspriser for et standardrom)
BELIGGENHET
RomaniaTransylvaniaCentral RomaniaAlba Iulia
ANTALL ROM
80
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