The toilet's door broken.. The best solution that the hotel can give is sticking cardboard to the door.. They claim that they never knew about this broken door.. I wondered if the housekeeping doesn't notice it when cleaning the room or worst they didn't clean the toilet..
Stayed for two days, Toilet was poorly maintained. Sink faucet is in bad condition, water not warm enough, flush not working,we tell them the problem and their staff came over, 1st was a young guy came and spend 30 minutes in toilet while we wait to have a shower. After 30 min went away and said will come back to fix again and went out with the shoe wetting our floor with footstep from toilet and left. I had to clean the floor myself after he left. Then we wait another 20 min and I got tired of waiting as we need to head somewhere and is already spending 40 minutes waiting in the room. I went downstairs to counter to ask if possible to change the room coz fixing is taking long and we don't want to spend whole day waiting. We have a lot of gadgets and other expensive things in the room and didn't so we prefer to stay in the room waiting for the guy fixing the toilet. When I went to counter to ask if possible to change,said is not possible to change so sent another guy to check the toilet. He went up and fixed it a bit after 30 minutes more,then told us is fixed but still take long time to flush the toilet, so we just decided to be okay with it and went out. When we came back and head to our room, we saw from afar their staff two guys were entering the room with master key, feel angry because we put the 'do not disturb' obviously. And we thought it's already fixed the toilet problem. And when they saw us then only explain is trying to fix the problem of toilet. Is the same young guy from before. And they enter the room with the shoe again into the toilet and I have to ask them to please remove the shoe because when they come out of the toilet is gonna wet the floor. Then they replied 'we will moped it later anyway' and remove the shoe. Well the first time the guy enter didn't clean it and wet even the toilet. It passed me a bit and they spent another 20 minutes in the toilet doing I don't know what. In the end, flush work a bit only and I don't recommend this hotel. Toilet smell weird by the way. And at night is noisy from across the room, when I go out to check I saw their staff also stay here? And they're running and screaming,joking outside at night. Its annoying.…
I like the environment. I can have my own time alone with peace and calm. The noises can't be easily heard from inside. My mom had a hard time climbing up the stairs each time we need to go to our room on the 2nd floor. The stairs were steep. I could feel the pain in my knee when I'm carrying heavy things. If only there were elevators and it would be easy for us. Also, the shower thing. It didn't work. I need to use the water from the sink. Plus,the bedsheets could be better. I noticed some dusts under the bedsheets when I'm trying to sleep. I felt uncomfortable. All I can say was this needs some improvement so that I'll have a great stay someday.
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