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Comfort Suites Harvey

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Verdi
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Forretningssenter med Internett-tilgang
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Selvbetjent vaskeritjeneste
Gratis Internett-tilgang (WiFi)
Frokost inkludert
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41Bil er anbefalt
Rangering: 41 av 100
55Restauranterinnen 0,5 km
1Attraksjoninnen 0,5 km
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159anmeldelser
52bilder
15spørsmål og svar
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Dette hotellet var i perfekt beliggenhet for vårt opphold. Det er andre hotell i det samme området, men var de enten mye dyrere, eller ikke like bra. Alle de ansatte var veldig hyggelige. Rommet var svært komfortabelt.

Den eneste kompatible vi hadde er ... klimaanlegget. Plasser
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Svar fra gm_LA181, General Manager på Comfort Suites Harvey
Besvart 8. aug. 2014
Good afternoon, Stacy (If I may be so forward). My name is Percy Swan and I am the General Manager at the Comfort Suites hotel in Harvey, Louisiana. I just wanted to thank you for leaving us a review and for making it such a kind one. I would like to personally apologize for the coffee pot not working in your room and sincerely wish that you had notified us so that we could have taken care of your issue immediately. We are trying to create the perfect environment here and guest service is our priority. I would, however, like to thank you for your kind review.
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Alt var bra med hotellet. Fra komforten av sengen til innredningen. Resepsjonisten var vennlig i tillegg. Verdien av hotellet var flott. Det var mange hoteller i området som var spørre en mye mer penger til, men var ikke nesten like bra. Vil definitivt bo her igjen neste gang jeg
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Svar fra gm_LA181, General Manager på Comfort Suites Harvey
Besvart 23. jul. 2014
Good morning. My name is Percy Swan and I am the General Manager at the Comfort Suites hotel in Harvey, Louisiana. I just wanted to say thank you for your review and to let you know how much we appreciate you taking the time to leave your kind comments and for letting the world know what you think of our hotel. Thank you very much.
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De vil anklage eder av røyk og belaste ditt kredittkort når du forlater stedet. På den gode siden maten og servicen var god, perlen er svært uhøflig hang på to ganger mens jeg prøvde å svare om overbelastning
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Svar fra gm_LA181, General Manager på Comfort Suites Harvey
Besvart 3. jul. 2014
Good afternoon, sir. My name is Percy Swan and I am the General Manager at the Comfort Suites hotel in Harvey, LA. I believe that we spoke on the phone on yesterday. Normally, I would thank anyone who writes a review of our hotel for the feedback because guest feedback is important to us and it is needed if we are to continue operating a top notch facility and be part of a world class organization. That being said, I was at no point rude to you in any way. I simply explained to you that I, myself, was witness to the issue in the room. From there you advised me that you would take this action and hung up the telephone on me before I could get any further into the conversation. We only spoke once and I honestly wish that things had gone better. Our hotel makes every guest aware of the penalty for smoking in a guestroom as it is not only explained verbally, but also pointed out in print on our registration cards. Each and every Comfort Suites is a completely non-smoking facility and as such, must remain smoke free as part of our Breathing initiative. As such, when such an occurrence happens it places the hotel in the position of having to take the room off market to give us time to clean the room properly for the safety and health of following guests who may or may not have smoke allergies or other health conditions that can be aggravated by smoke.
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Vi fikk et rom bak resepsjonen. Det var veldig bråkete. Du kunne høre resepsjonspersonalet leende, snakke, og du kunne høre telefonen ringer også. Døren den dunker svært høy ... det rister seng. Ved våkner det fortsatte til badet for å ta en strand og trukket tilbake dusjforhenge
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Svar fra gm_LA181, General Manager på Comfort Suites Harvey
Besvart 2. jul. 2014
Good morning. My name is Percy Swan and I am the General Manager at the Comfort Suites hotel in Harvey. I would like to first thank you for taking your time out to write a review of our property. Please allow me to apologize for the issues you endured while staying at our property. I assure you that these issues are not the norm. Please feel free to contact me so that I may make things right.
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Perfekt opplevelse, flotte rom, trygg parkering, fantastisk personale i resepsjonen. 5 av oss i vår gruppe så vi fikk 2 queen suite som var behagelig og rent og fint ut. Lukk / praktisk i forhold til sentrum av New Orleans, som annonsert. Ikke et eneste problem med vårt opphold u
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Svar fra gm_LA181, General Manager på Comfort Suites Harvey
Besvart 2. jul. 2014
I have to admit. The traffic in New Orleans can be a bit vicious at times. I can't control that aspect, but I can thank you for taking your time out to review our property. We really appreciate your kind words and we do work hard to provide a positive guest experience. My staff and I truly believe in taking care of the guest and I appreciate that it is not going unnoticed. Thank you again. -Percy Swan General Manager
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Forrige
Albumkategorier
Alle bilderReisendeRom og suiteSpiseForretningssenter og tilstelningslokaler
View from Room 404
sitting area & full size pull out couch
View from the doorway
Forrige
Can anyone tell us how the 'pre-cruise' works at this hotel. I went to their choicehotels website and found no cruise package information. Can anyone tell us if there is an extra cost? How many days can you park at the hotel (our cruise is for 11 days)? Does it include cruise drop off and pick up? Thanks :-)
Also, can you use Rewards Points to book a pre-cruise package, or Rewards Points + money (to pay for the parking package).
0 stemmer
Sorry to be a bother...BUT here it is.....OK I really hate going to places for the FIRST TIME....We are cruising out of NOLA for the first time in November. We will be flying in.....right now I am trying to figure the logistics of the trip. Try to weigh if we should just fly in the morning of on the 8:30ish flight from ATL...or come in the night before. Things I need to know: Airport to Hotel Shuttle--Yes or No. Shuttle to Port: Yes or No. If this near a street car line or ferry or public transportation that IF we come a day early we can explore? Yes or No..... and since we are flying will there be places within walking distances to eat, really? Thanks for all of your responses. I normally use MIA (I have a GREAT Comfort Inn I use there) but mixing it up for this trip --Lordy I don't know why!!
Good morning. I will attempt to make it as painless as possible for you. We do not have an airport shuttle. In terms of a shuttle to the port, we only provide that service when you book one of our cruise packages. We are not walking distance to the street car line as we are on the westbank. There are lots of places within walking distance to eat. If you have any other questions, please feel free to give us a call (504) 361-9110
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What is the cost of the shuttle service to the cruise terminal? Planning to take advantage of the free parking offer, just curious to know the shuttle cost. Cant beat that deal though. The cost of the room and parking here is less than the cost to just park at the cruise terminal.
Good afternoon, Jlong. My name is Percy Swan and I am the General Manager of the Comfort Suites. Just to be clear, what we have is a park and cruise package. The package includes your room and tax for one night, parking for one vehicle for up to 7 days while on your cruise and transportation to and from the cruise port. However, this is a package deal and booking is limited, due to available space. So, to answer the question accurately, there is no cost for shuttle service as everything including parking is put together in a package and must be booked as one unit. Without the package, vehicles cannot be left at our property. This package is only available directly through the hotel or through Choice Hotels' central reservations. Our apologies if there was any confusion in this.
0 stemmer
Do all the rooms have windows that can be opened at least a little bit to get some fresh air?
Good afternoon. I apologize for the late response. It is actually a matter of Louisiana State Law that all hotel windows must be sealed for reasons of safety and security. So, unfortunately, no hotel in the state of Louisiana will have windows that can be opened. My apologies.
0 stemmer
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I want to book my hotel on the website. But I am unsure about what time I will get in on the day I am booking it for. If I pre-book it for Friday-Saturday (1 day stay) can I come it at anytime Friday and leave Saturday morning? This will be my first time booking a hotel.
Our guaranteed check-in time is 3pm. However, if you arrive a bit earlier and we have a room available we do endeavor to check you in.
0 stemmer
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Forrige
ForrigeNeste
11
PRISKLASSE
USD 83 - USD 185 (Basert på gjennomsnittspriser for et standardrom)
BELIGGENHET
USALouisianaHarvey
ANTALL ROM
55
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