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Ramada by Wyndham Sherwood Park

Reisende (3)
Rom og suite (16)
Forretningssenter og tilstelningslokaler (3)
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30 Broadway Blvd, Sherwood Park, Alberta T8H 2A2 Canada
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Edmonton Internasjonale Lufthavn31 km
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263anmeldelser
28bilder
3spørsmål og svar
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Jeg er glad for at jeg fikk venner og familie pris. Det ser bra fra utsiden, massevis av parkering. Det første rommet vi fikk godt badet hadde ikke spyle ..... Vel ... Vanligvis prøver Det var et kaldere rom. Vi fikk byttet til den andre siden, solen gjorde rommet så varmt. Hvis
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Svar fra ramadasp1, General Manager på Ramada by Wyndham Sherwood Park
Besvart 9. jul. 2014
Thank you for your review on Trip Advisor. I am sorry that your stay was less than perfect. We are always trying to improve ourselves and your comments help us to do that. We are in the process of replacing our air conditioning units. Our older units do ice up when guests drop the temperature to the lowest setting and then leave the units running all day and night with the windows open. We are working on getting that rectified. Coffee makers are not meant to boil water. The element gets hot enough only to keep the pot warm. But if you run water through the coffee maker without a coffee filter you can get water hot enough for tea. We also have hot water at our coffee station in the lobby that is perfect for tea. Thank you again for your comments
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Hotellet er veldig små og ikke gå på bildene på nettstedet. Alt i alt veldig rent og bra, men stedet er gammelt og badet er ikke bra. Kunne si i bedre sted for samme pris.
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Svar fra ramadasp1, General Manager på Ramada by Wyndham Sherwood Park
Besvart 13. jun. 2014
Thank you for posting a review on Trip Advisor. I am sorry you weren't overally impressed with our hotel. Our pictures are quite accurate of our hotel. We have done extensive renovations to the lobby, breakfast area and all but 3 guest rooms. This includes, carpet, paint, furniture, and bedding. We are older compared to other hotels, but have done a lot of work to improve the look and feel of our hotel. Sincerely, Karen Naylor
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Generelt fornøyd. En bedre kontinental frokost ville være fint, eller et faktisk full frokost ville bli enda bedre.
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Anmeldelse samlet inn i partnerskap med Ramada
Svar fra ramadasp1, General Manager på Ramada by Wyndham Sherwood Park
Besvart 13. jun. 2014
Thank you for reviewing our hotel on trip advisor. We appreciate your feedback. Although we don't offer a big hot breakfast, as many other hotels do, our room rate reflects this. We offer a wide variety of bread products, cereal, hard boiled eggs, ham, yogurt and fruit. I am glad that the rest of your stay was good. Sincerely, Karen Naylor
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Mitt siste opphold på Ramada, Sherwood Park, Alberta, Canada var en ganske bra opphold. Hotellet var rent og servicen var veldig bra. Men hotellet er viser sin alder og trenger en oppgradering. Personalet var svært vennlige og frokosten var tilstrekkelig.
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Det luktet vondt i inngangen, var det en mopp og bølgende bøtte ved siden, ikke hyggelig. Jeg finner det Best Western egenskaper er som regel mye renere og bedre vedlikeholdt enn Ramada. Hotellet må være bedre vedlikeholdt. Måtte vente i mer enn 5 minutter for noen til å dukke
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Anmeldelse samlet inn i partnerskap med Ramada
Forrige
Albumkategorier
Alle bilderReisendeRom og suiteForretningssenter og tilstelningslokaler
Bilde levert av ledelsenRamada by Wyndham Sherwood Park
King Suite
Bilde levert av ledelsenRamada by Wyndham Sherwood Park
Standard Double Queen
my tea that never boiled the water
room
Our curtains
ForrigeNeste
1234
I wanted to know why these items could not be addressed by staff.
Don, you don't make any sense. I was talking to a friendly female staff member and no success.
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You are absolutely right that the computer should be updated. We have tried to install Adobe and for some reason have been unsuccessful at getting it to work. The computer itself works fine and for all other applications we don't seem to have a problem. I will address this again with our IT staff and see what other options we have. I know Charlotte has accommodated guests in printing things from her computer when she can. I am not sure the circumstances of why she couldn't this time but I have forwarded your comments to her for feedback. Once again I apologize that you had some challenges with your stay but I do appreciate your comments. Sincerely, Karen Naylor General Manager
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Thank you for posting your concerns on trip advisor. I am terribly sorry that you experienced some problems with your safe. This should have been resolved as soon as our maintenance personnel had been available. To go four days without it working is unacceptable. It is also completely unacceptable that our night audit staff was sleeping. I am very disappointed that we have a staff member that does not take his job seriously. We have been very fortunate to have wonderful staff members working for us, Charlotte as noted below is one of them and I agree with the guest below that if you have a concern, try to speak with her directly. I know she will do her best to accommodate/fix/resolve etc. I have printed your concerns and have addressed them with the staff. Although I would love every guest experience to be perfect, I realize this is not always going to be the case. However, utilizing feedback from guests like yourself helps us to improve and work towards that perfect experience. I do appreciate your business and thank you again. Sincerely, Karen Naylor General Manager
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ForrigeNeste
11
PRISKLASSE
USD 81 - USD 102 (Basert på gjennomsnittspriser for et standardrom)
OGSÅ KJENT SOM
ramada limited edmonton east/sherwood park hotel sherwood parkramada sherwood parksherwood park ramada
BELIGGENHET
CanadaAlbertaSherwood Park
ANTALL ROM
146
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